Street Use Permitting Timelines and Updates

How to Estimate Permit Timelines for Street Use Permits

You can find more information on the following topics in the Understanding the Street Use Permit Process, Record Status, Target Dates, and Permit Timelines help article.

  1. What are the Street Use permit process steps?
  2. What happens at each permit step and how does it get assigned?
  3. How do I check and understand the status of the SDOT Street Use record?
  4. What does Targeted For date mean and how is it determined?
  5. How long does the overall permit process take?

As of May 10, 2021, review times are currently:

For All Permit Types

  • Application timeline: 3 business days

ROWM Permit Timelines (including application time)

  • Initial Full review: 8-9 weeks
  • Single review: 3-4 weeks
  • Extensions: 5-10 business days

Street Improvement Permit Timelines (including application time)

  • Initial Full review: 7-9 weeks
  • Corrections review: approx. 6 weeks

Utility Major Permit Timelines (including application time)

  • Initial Full review: 8-10 weeks
  • Corrections review: 6-8 weeks

PSM Permit Timelines (including application time)

  • Initial Full review: 10-12 weeks
  • Simple review: 5-8 weeks

These are average timelines. Owing to an increase in permit applications combined with reduced capacity, our timelines are higher than normal. We are working diligently to reduce these timelines in advance of our transition to Accela in November. 

 NOTE: If a ROW Management Design Guidance meeting is required or correction cycles are necessary, additional time will be added to the timelines above.


How to Get Help

Information on how to apply for a permit:

   Email dot_su_ssportal_questions@seattle.gov for:

  • General Seattle Service Portal navigation
  • Understanding your converted permits
  • Contact cleanup or fix needs
  • How to access invoices, respond to corrections, satisfy a condition, how to give access to your permit etc.

Email SeattleServices_ITHelp@Seattle.gov for:

  • Seattle Services Portal account issues   

Email dot_permits@seattle.gov for:

  • General inquiries and coaching
  • Application changes for unassigned records
  • Contact changes for permits in process

   Email the assigned reviewer for:

  • Corrections required response clarifications
  • Permit status inquiries outside the permit timelines posted above
  • Changes to already submitted applications when the task is assigned

  Email the assigned inspector for:

  • Job start changes after the Initial Inspection has passed
  • Inspection questions including notification, inspection results etc.
  • Schedule an on-site meeting

Street Use 101 & Q&A Sessions

To support our Accela launch, Street Use is holding quarterly Street Use 101 and Q&A sessions. In these sessions, we review the permit process and Accela functionality and answer questions you may have. The nextsession will be held on November 17, 2021 between 9:30 and 11am. Information on how to join teh November session can be found below:

Event Link: Click Here

Event Call-In Number: 1 (408) 418-9388

Event Code: 2490 180 6470  

Previously recorded Street Use 101 and Q&A sessions can be found here: 

Q3 2021 Street Use 101 and Q&A Session:

September 20, 2021

Workshop Materials

Q2 2021 Street Use 101 and Q&A Session:

June 11, 2021

Workshop Materials: 

Q1 2021 Street Use 101 and Q&A Session:

March 12, 2021

Workshop Materials: 

Previous Accela Training Workshops

Accela Workshop: Street Use Inspection Types and Notifications

September 14, 2020

Workshop Materials

Accela Workshop: Seattle Services Portal Overview

October 19, 2020

Workshop Materials

Seattle Department of Transportation Accela Webinar: Utility Permits

October 26, 2020

Workshop Materials

Accela Workshop: Construction Permits

October 28, 2020

Workshop Materials

Accela Workshop: Street Improvement permits

October 30, 2020

Workshop Materials

Accela Workshop: Permit Amendments

November 5, 2020

Workshop Materials