Wholesale Water Customer Survey

Each year, Seattle Public Utilities (SPU) asks its wholesale customers to provide information on their current water demand (both retail and wholesale), sources of supply (in addition to SPU), and their water rates. This information is requested to assist SPU in maintaining information on wholesale customers and to help improve water demand forecasting, estimates of savings from conservation programs, and other planning activities.

SPU has been collecting data in this form and providing an annual summary report since 1994. The annual report contains comparative information on water rates, bills and consumption patterns. Copies of current and past reports (back to 2005) can be downloaded through the links below. Data collected in the survey but not reported in the annual summary can also be provided upon request. Questions about this report or requests for data from the surveys should be directed to Kelly O'Rourke at Kelly.ORourke@seattle.gov or (206) 684-5881.

Summary of Results for Past Surveys (pdf)
2020 | 20192018 | 2017 |2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005


2021 Wholesale Customer Survey

Please complete the three forms below by Friday, February 26, 2021 for Seattle Public Utilities' annual planning information. These forms should be completed electronically and returned via email to Kelly O'Rourke at Kelly.ORourke@seattle.gov

To fill out the following forms:

  • Use the link to open the form.
  • On the menu bar, select "FILE" and then "SAVE AS."
  • Choose a drive and folder, name the file, and click on "SAVE." Note the name of the file!
  • All forms are now in Excel. Just type responses into the appropriate cells.
  • To put an "X" in a check box, just type "X" in the cell.
  • Note that an example of how each form should be filled out has been provided for each form. Just click the "Sample" tab at the bottom of the spreadsheet.
  • When you are finished, select "FILE" on the menu bar and then "SAVE."
  • Create a new email and attach the forms. Send them to Kelly.ORourke@seattle.gov
  • Any accompanying hard copy documents should be mailed to:

Kelly O'Rourke
Seattle Public Utilities
Drinking Water Division
Seattle Municipal Tower
P.O. Box 34018
Seattle, WA 98124-4018

The deadline for all forms is Friday, February 26, 2021.



FORM #1: Water Supply and Demand (xlsx)

FORM #2: Billed Water Consumption and Number of Accounts (xlsx)

FORM #3: Water Rate Information (xlsx)

For questions or more information

Please contact Kelly O'Rourke at Kelly.ORourke@seattle.gov or (206) 684-5881.