Opportunity for Public Comment

Seattle Public Utilities will present its 2025-2030 Strategic Business Plan update and rate path proposal to Seattle City Council’s Parks, Public Utilities & Technology Committee on June 26, 2024 at 2:00 p.m. Public comment is welcome.

View our Strategic Business Plan.

Delivering equitable essential services

Seattle Public Utilities (SPU) is your public utility, and we’re working hard for you 24/7, 365 days a year. Through our utility bill assistance, we work to ensure all customers have access to essential services regardless of their financial circumstances. Learn how you can support your neighbors through our Community Donation Fund.

Protecting health and the environment

SPU, with our community, is a national leader in protecting and sustaining community health and the environment to drive transformative change for people and the planet.

Planning for the future of essential services

We are engaging with communities, planning ahead, and investing in our future to ensure Seattle can continue to rely on our essential services for today and future generations.

Taking action on climate change

We are working with climate scientists, industry experts, community-based organizations, and you to confront the challenges of climate change.

Through SPU’s Climate Resilience Action Plan, we are increasing our system and community resilience and investing in an equitable transition to a clean energy economy.

West Seattle King Tide

West Seattle King Tide, 2022 (Source: Mycoast.org)

Our Strategic Business Plan

Our customers and communities we serve helped shape SPU’s Strategic Business Plan update.

As of June 2024, we’ve proposed the plan update. It covers 2025 to 2030 and includes a proposed rate path on a three-year cycle to allow for future uncertainties and adjustments.

The City Council’s Parks, Public Utilities, and Technology Committee is scheduled to consider the 2025-30 proposed Strategic Business Plan update on June 26, 2024, July 10, 2024, and August 14, 2024.

These Council Committee meetings will start at 2 p.m. and be held at City Hall at 600 Fourth Ave., Seattle, Washington 98104.

Strategic Business Plan cover art

We are here for you

  • Customer Service: Call (206) 684-3000 (Monday – Friday, 7:30 am – 6 pm) with questions. For language assistance, select option 5, then 5 again.
  • Emergency Services: Report emergencies (e.g., flooding, sewer backups, brown water, etc.) any day or time by calling (206) 386-1800
  • Utility Assistance: Learn more about utility bill assistance, including Utility Discount Program and Emergency Assistance, on our website or call (206) 684-3000

Public Utilities

Andrew Lee, General Manager and CEO
Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104
Mailing Address: PO Box 34018, Seattle, WA, 98124-5177
Phone: (206) 684-3000
SPUCustomerService@seattle.gov

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Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.