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Seattle Public Utilities Information

Bill Assistance
SPU knows the COVID-19 pandemic has made it harder for some of its customers to afford essential services. We're here to help. SPU has several financial assistance resources available, including flexible payment plans, utility discounts, and emergency bill assistance. You can help by donating to the Community Donation Fund. 

 

Seattle Public Utilities

Missed Collection Missing or Damaged Container Pollution Plugged Storm Drain Graffiti Illegal Dumping Water Leak Drinking Water Concern View emergency contacts...
COVID-19 Assistance Utility Discount Program Emergency Assistance Program View more assistance options...
Log In to Your Account Make a One-Time Payment Create a New Account Go to Utility Services Website Accounts & payments help...
  • Your Services
      We manage sewer, drainage, and waste collection services for residents and businesses in Seattle. We also offer water service in some surrounding areas.
    • Accounts & Payments Learn how to manage your account, pay your bills, view usage, and understand your rates. Also read about what to do if your bill seems too high.
    • Collection & Disposal View our garbage, recycling, and food & yard waste (compost) services, find the nearest transfer station (dump/landfill) for extra waste, and learn about your ...
    • Sewer & Drainage We manage Seattle's sewer and drainage systems, including street storm drains and pollution control, and reducing sewer backups, overflow, pollution, and ...
    • Water Our large watersheds supply safe and clean drinking water to the greater Seattle area. Learn about the water system, water quality labs, and metering.
    • Discounts & Incentives We have programs to help you save on your utility costs. Sign up for a utility discount and get rebates for environmentally friendly practices.
    • Electricity Electricity is provided by Seattle City Light, a separate department with its own website.
  • Protecting Our Environment
      We are dedicated to public health and a clean environment for all. From our watersheds to your streets and parks, we strive to keep Seattle clean and safe.
    • Sustainability Tips Residents and businesses can conserve, reduce waste, and practice sustainability. Learn environmentally friendly ways you can save money on utilities.
    • Community Programs Our connection to the community is very important. Learn about our commitment to equitable service and civic partnerships.
    • Safe & Clean Seattle We manage public garbage and recycling cans and work to remove illegal dumping, graffiti, sharps, and other pollution in public places.
    • Our Water Sources We manage large, regional watersheds that provide some of the cleanest water in the nation. You can tour the Cedar River Watershed and hike nearby trails.
    • Volunteer There are many opportunities for you to become involved and help us keep Seattle great. Volunteer to remove graffiti or join a cleaning event.
    • Education Explore the programs we offer for you to learn about the environment and get involved. We partner with schools to promote green practices.
  • Neighborhood Projects
      Seattle Public Utilities invests in our infrastructure to protect public health and the environment and to continue providing essential services to customers.
    • Current Projects Learn about current projects in your neighborhood, across the city, and at our drinking water facilities in the region.
    • Completed Projects Explore information about some of Seattle Public Utilities' completed construction projects, including summaries and documentation.
    • Construction Impacts We do our best to minimize the impact of our construction on your neighborhood. Find notifications and measures we take to inform and involve you.
    • Sewer Repair Seattle has over 1,200 miles of sewer pipe. Learn about our ongoing maintenance of these pipes and how this work can impact your neighborhood.
    • Water Repair Seattle Public Utilities maintains 1,600 miles of water pipes. See how we maintain these services for you.
    • Water Outages View our current water outage map and read about how you can prepare for planned water outages.
  • Construction Resources
      We provide construction professionals with guidelines, specifications, and permits for Seattle's water and sewer systems, and help manage construction waste.
    • Payments & Forms Get cost estimation guides, required forms, documentation, and payment information for your construction or demolition project.
    • Water Find everything to research, obtain permits, install, inspect, or restore pavement for construction involving water lines.
    • Sewer & Drainage Property owners and developers can find specifications, tap procedures, inspections, and rain garden info for stormwater, groundwater, and wastewater.
    • Collection & Disposal Construction projects can learn how to salvage or dispose of solid waste during and after the build, including hauling requirements and dust control.
    • Land Surveys Seattle Public Utilities provides land survey services only to other City of Seattle departments but has data for everyone to use.
    • Design Standards Access manuals, design specifications, and guidelines to meet design and construction rules and requirements, including CAD resources.

Partnering with you to protect our environment.

We provide programs and opportunities that enable all of us to care for our environment together.
Learn more about us >
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Alerts:

Seattle Public Utilities facility closures, weather impacts, & important updates

  • Holiday reminder: City offices will be closed Monday, October 10th in observance of Indigenous Peoples' Day.
     
  • Seattle Public Utilities' Contact Center is open Monday - Friday from 7:30 a.m. to 6:00 p.m. and Saturday, 8:00 a.m. to 12:00 p.m. (Saturday hours are temporary only) for phone customer service at (206) 684-3000. And the 4th floor lobby walk up counter at Seattle Municipal Tower is also open 8:30 a.m. to 4:00 p.m., Monday - Friday. View other walk in payment location openings.
     
  • The engineering records vault and walk-up window, both located at 700 5th Avenue, transfer station viewing rooms, and Development Services Office Walk-in Service Center also remain closed.
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How do I sort and dispose of my waste?
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What day do my containers get collected?
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How can I donate $ for others in need?
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Where is the nearest transfer station (dump)?
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How can I save money on my services?

Information for...

Residents
Learn about residential garbage, recycling, compost, water, and sewer service.
Businesses
View services, requirements, and sustainability information specifically for businesses.
Multi-Family Properties
Apartment complexes, condos, and other multi-unit properties use services differently.

Utilities and Services

Collection & Disposal
Learn about garbage, recycling, and food & yard collection. We also have two transfer stations (dumps/landfills).
Water
Our mountain watersheds supply safe, clean, great-tasting water to the 1.5 million people in the greater Seattle area.
Sewer & Drainage
We manage Seattle's massive sewer and drainage systems to prevent flooding and help protect our local waters.
View all our services

Partnering with Community

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Ensuring everyone has access to essential services
Learn about available programs to help you get discounts on your utility bills.
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Supporting women and minority businesses
Our workforce equity program aims to deliver inclusive and equitable services.
View more programs and partnerships

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Public Utilities

Andrew Lee, General Manager/Chief Executive Officer
Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104
Mailing Address: PO Box 34018, Seattle, WA, 98124-5177
Phone: (206) 684-3000
Email: SPUCustomerService@seattle.gov

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Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.

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