Our mission, vision and values help to define and guide who we are, where we are going, and what is most important to focus on in the work we do every day.
Mission
Seattle City Light safely provides our customers with affordable, reliable and environmentally responsible energy services.
Vision
Create a shared energy future by partnering with our customers to meet their energy needs in whatever way they choose.
Values
Dream big. Be brave. Improve. Never stop learning.
We continuously improve by approaching every challenge with curiosity and a growth mindset, proactively seeking opportunities to innovate, learn, and improve.
Collaborate intentionally, listen deeply, achieve more together.
We share ownership and responsibility for outcomes, the best of which are achieved together through authentic collaboration, active listening, alignment on goals, and commitment to action.
We serve with care.
We show up for our customers, communities, and colleagues with empathy and intention, making equitable and thoughtful decisions, and delivering valuable, friendly service that earns trust.
My voice matters: I can make a difference.
Everyone is empowered and encouraged to speak up. Different experiences and diverse perspectives help us make meaningful change. Even if things don’t go my way, I am heard and respected.
Safety and integrity— no exceptions.
In every setting, we are uncompromising in our commitment to physical and psychological safety and to exercising honesty, accountability, and transparency.
Accountability in every action, pride in our craft.
We bring our skills, expertise, and commitment to deliver work we can be proud of, celebrating our successes and addressing our failures.
Protect the people, preserve the planet, power the future.
We are committed to making sustainable choices today that ensure a healthier planet and a stronger future for generations to come.
Grace guides us, empathy connects us, respect unites us.
We support the mission and one another by exercising patience, kindness, and understanding. We treat everyone with dignity, honoring our differences and elevating our shared ideals to create a space where we all belong.