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Payment Plans & Bill Assistance

Seattle City Light is disconnecting customers for non-payment. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including emergency bill assistance and the Utility Discount Program. If your electricity has been disconnected, call (206) 684-3000 Monday – Friday 7:30 am – 6:00 pm to discuss your options.

A group of City Light crew members at work in the rain

Report an Outage

Report an outage: Call (206) 684-3000. You will need your City Light account number or the phone number associated with your account.

Report a downed power line: Call 911 and stay at least 30 feet away.

Report a streetlight issue: Complete the form on our Streetlight Maintenance page.

Explore our interactive map's features and benefits!

Map Tutorial (Desktop)     Map Tutorial (Mobile)

This outage map does not include the underground network distribution areas in downtown Seattle, First Hill, and the University District. Information is updated every 5 minutes.

Disclaimer: The outage data posted on this web site is based on estimates and projections, and no representation is made that the posted materials are comprehensive or free from error or fit for any particular purpose or use. Please note that during emergency or large outage situations, the data available may be limited, delayed, or not totally accurate, as circumstances are constantly changing. Although Seattle City Light will post the best data that is readily available, the outage information is provided "as is" without any guarantee or warranty of any kind, expressed or implied. City Light does not warrant or assume any legal liability or responsibility for the reliance, use, accuracy, completeness, or usefulness of any information. Use of this website is permitted subject to the above disclaimers.

City Light

Debra Smith, General Manager and CEO
Address: 700 5th Ave, Seattle, WA, 98104
Mailing Address: PO Box 34023, Seattle, WA, 98124-4023
Phone: (206) 684-3000
SCL_ExternalComms@seattle.gov

Seattle City Light was created by the citizens of Seattle in 1902 to provide affordable, reliable, and environmentally responsible electric power to the City of Seattle and neighboring suburbs.