Community Service Officers

Our Mission

"To make Seattle a safer and more equitable city by offering a greater range of community police services to all."

About the CSO Program

The Seattle Police Department's (SPD) Community Service Officer (CSO) Unit is comprised of non-commissioned outreach specialists who are trained and work as liaisons between the community and the SPD. Through outreach, engagement, and ongoing relationships, CSOs will bridge gaps and help individuals access essential resources such as housing, health care, and treatment. It is a collaborative effort involving local police, social service providers and communities intended for non-criminal calls for service, education, public safety, and outreach. CSOs do not carry weapons nor enforce criminal laws. Instead, respond to non-emergent calls for service and perform a variety of public safety-related community service and outreach work that does not require the enforcement authority of a sworn police officer

Meet the Community Service Officers

TENORIO, J – SUPERVISOR

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Being a Community Service Officer allows me to be a problem solver, caregiver, and enthusiastic partner. I love engaging in the community and providing resources to our neighbors. Every day is different and allows me to bring my whole-self to the role. I hope to create a space for people to build their best lives and connect with each other. 

MACK, M – SUPERVISOR

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My experience is in public service – I’m a Licensed Stylist/Salon Owner, my background experience is a CPS Social Worker/Investigator w/ DCYF and a Case Manager/Facilitator for behavioral foster youth. My experience in youth care is extensive. Acts of service to those in need and my community are truly rewarding

CRUZ, B – SUPERVISOR

Also speaks Tagalog

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After working for almost 10 years with Children’s Hospital and getting my Law and Justice degree at CWU, I pursued a career in law enforcement with the Seattle Police Department.  The past 17 years with the department have given me the opportunity to fulfill my passion in helping people and being able to serve the community I grew up in.  

KALMES, P – SUPERVISOR

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I have spent 10 years as a dedicated public servant to the City of Seattle. I promise to use my experience as a former police officer and my passion for helping people guide me to be the best CSO I can be for my community.   

NGOUN, C

Also speaks Khmer

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Cindy spent nearly 10 years representing healthcare workers and organizing underrepresented communities and still currently serving in the United States Navy. Cindy joined the Seattle Police department as a CSO in 2019.

PINKHAM, V

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Vicki earned a bachelor’s degree from the University of Washington in 1997. She is active in the greater American Indian/Alaska Native (AI/AN) Seattle community and has been assisting individuals and families experiencing homelessness for nearly three decades.

HENDRIX, K

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Kevin's professional background consists of over eight years as a Correctional Officer with Fresno County.  He has also spent over seven years on a middle school campus working as a Student Liaison. Kevin looks forward to assisting children in his community and guiding them through challenging circumstances.

GALEANA, O

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I graduated from the University of Washington with a bachelor’s degree in criminal justice. During my undergrad I worked with nonprofit organizations that assisted unaccompanied children and worked as a manager with students going through truancy. 

STEUBY, J

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I find great meaning in all the work I do as a Community Service Officer. My passion is working with children and families in crisis. It’s an honor to use my skillset to serve and support the people of Seattle in both good and difficult times.

CSO David

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I have an educational background in social and behavioral sciences and experience in crisis and behavioral interventions. I have been with the department since 2022. I have enjoyed every bit of my job as a CSO as it gives me the range of opportunities to practice my skills and knowledge to connect with my community. As a Mobile Crisis Team member, I see people at their worst, which can be a lot when dealing with just crisis. As a CSO I get a chance to know my community and engage with events and services that can be uplifting. 

PHAM, R

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As a Community Service Officer, I have the great pleasure of serving the city and community I grew up in. I enjoy being able to assist both community members and SPD Officers in finding them the appropriate services and resources for them and the people they work with. 

BOWEN, P

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I have worked in the non-profit and community based mental health for 17 years and am excited to bring those skills and experiences to this role. I care deeply for my community and am excited to be able to contribute to and support those in it.

HESLIN, J

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As a Community Service Officer for the Seattle Police Department, I am dedicated to fostering positive community relations and fielding citizen concerns with diligence and care. My role is to support SPD Officers and the public through communication, resource connection, and engagement while surviving on caffeine and camaraderie. I am focused on enhancing public safety and the relationship SPD has with the community to create a safer and more connected Seattle.

DORE, J

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Jane spent 6 years as a Corrections Officer at SCORE jail working alongside Sound Mental Health, DSHS, and Western State. Jane joined the Seattle Police Department in 2018 as a patrol officer and in 2022 transferred to the CSO team where she currently supports the North Precinct.

YOUNG, J

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I received my Bachelor of Science in Liberal Studies at Central Washington University. I enjoy using my community connections and relationships within the police department to positively impact the community. 

WEEMS, C

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I have over 24 years’ experience working with youth as a drug/gang prevention specialist. I enjoy working in my community, empowering youth through sports and education. As a former player and coach, I always try to lead, by example, I studied business and communications at the University of La Verne. 

HARDING, C

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I had a ten-year career in Veterans advocacy. I also worked with developmentally delayed adults for 8 years.

MASYR-STEWART

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As a CSO I bring a combined background in criminal justice and counseling that allows me to approach my role with structure and compassion. My counseling training enhances my ability to actively listen and provide support for community members. I’m committed to fostering understanding, building trust, and promoting collaborative problem solving as we work toward a safer, more connected Seattle.

Ly, K

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As a CSO I bring a combined background in criminal justice and counseling that allows me to approach my role with structure and compassion. My counseling training enhances my ability to actively listen and provide support for community members. I’m committed to fostering understanding, building trust, and promoting collaborative problem solving as we work toward a safer, more connected Seattle.

LITTLES, J

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John is a seasoned professional with over 12 years of law enforcement experience in Memphis and Seattle, recognized with the Chief's Award and the Medal of Honor for his dedication and bravery. He now channels his passion for youth development and community enrichment into guiding young people, advancing behavioral health, and leading by example.

HUANG, W

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I am fluent in both English and Chinese. My journey in public service began by supporting Seattle’s diverse communities through culturally responsive work in the nonprofit and government sectors, and it continues today in my role as a proud Community Service Officer with the Seattle Police Department. I remain deeply committed to promoting community safety, fostering trust, and ensuring equitable access to essential resources—while strengthening the positive relationship between the community and the SPD.

TUCKER, A

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I became a CSO to help the Seattle Police Department and the community it serves come together. As a CSO I can assist the community with resources that give them opportunities to help themselves.

NORBERG, A

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I began my career as a hairstylist and makeup artist; drawn to the creativity and the meaningful conversations I had with clients. Over time, my passion for helping others led me to transition into social services. I’ve worked with organizations like the Downtown Seattle Association, Mary’s Place, and the Low-Income Housing Institute, supporting individuals experiencing homelessness, behavioral health challenges, and housing instability. With hands-on experience in outreach and case management, I’m deeply committed to serving vulnerable populations and collaborating with others who share a dedication to community support.

MILLER, B

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I’m a native to the Seattle area, and I previously was a professional motorcycle stunt rider for over two decades before starting my career off with the City of Seattle in the Fleet Maintenance Department as the head mechanic for the Seattle Police Department’s Motorcycle Traffic Unit.  Currently, I’m pursuing my criminal justice degree, and actively volunteering with the Everett Police Department and Seattle Police Department’s community engagement team.  This experience as a CSO is giving me the opportunity to work with community members of all backgrounds, I get to work with officers, and city employees.

Police

Shon Barnes, Chief of Police
Address: 610 5th Avenue, Seattle, WA, 98104-1900
Mailing Address: PO Box 34986, Seattle, WA, 98124-4986
Phone: (206) 625-5011
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The Seattle Police Department (SPD) prevents crime, enforces laws, and supports quality public safety by delivering respectful, professional, and dependable police services. SPD operates within a framework that divides the city into five geographical areas called "precincts".