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Payment Plans & Bill Assistance

Seattle City Light is disconnecting customers for non-payment. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including emergency bill assistance and the Utility Discount Program. If your electricity has been disconnected, call (206) 684-3000 Monday – Friday 7:30 am – 6:00 pm to discuss your options.

Set up a Payment Plan

Are you behind on your electric bill or unable to pay your current bill by the due date? We have flexible, no-interest payment plans for all customers. With a payment plan, you can pay your balance in smaller installments over time. By paying your new electric bills and payment plan installments on time, you will maintain your electricity service when we resume disconnections for non-payment. Please review your payment plan options below.

Have questions or need help? Call our knowledgeable customer service team at (206) 684-3000, Monday through Friday, between 7:30 am and 6:00 pm to discuss your options. If you need help in a language other than English, our team will get an interpreter at no cost to you.

Making a plan early gives you greater flexibility and helps prevent any disruption in service. Please act now.

Short-term payment plans are ideal for customers who need up to 60 days to pay their past due balance or current electricity bill. 

Consider this option if:

  • You need more time to pay your past due balance OR current utility bill
  • You are able to make a payment now (25% down payment required) and the remaining balance within 60 days
  • You want maximum flexibility to choose when you pay and how often
  • You prefer to set up and manage your payment plan online

Set up now:

Long-term payment plans are a great option for customers who need more than 60 days to repay their past due balance.

Consider this option if:

  • You need up to 3 years to repay your past due balance
  • You want your payment plan installment added to your regularly scheduled utility bill (bimonthly for most residential customers)
  • You can pay the current charges + payment plan installments for the lifetime of your long-term payment plan.

Set up now:

Budget Billing is a monthly billing plan that allows you to spread your energy costs evenly throughout the year so you can plan and budget accordingly.

Consider this option if:

  • You’re a residential or small business customer
  • You have a City Light billing history at your current address for the past 12 months
  • You currently have a zero balance on your account
  • Your monthly bill fluctuates significantly due to seasonal highs and lows

Apply online or call (206) 684-3000.

City Light

Debra Smith, General Manager and CEO
Address: 700 5th Ave, Seattle, WA, 98104
Mailing Address: PO Box 34023, Seattle, WA, 98124-4023
Phone: (206) 684-3000
SCL_ExternalComms@seattle.gov

Seattle City Light was created by the citizens of Seattle in 1902 to provide affordable, reliable, and environmentally responsible electric power to the City of Seattle and neighboring suburbs.