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Payment Plans & Bill Assistance

Seattle City Light is disconnecting customers for non-payment. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including emergency bill assistance and the Utility Discount Program. If your electricity has been disconnected, call (206) 684-3000 Monday – Friday 7:30 am – 6:00 pm to discuss your options.

Climate Change Response

The Earth's climate is noticeably changing and is expected to change more rapidly in the coming decades. Greenhouse gas emissions from human activities contribute to these increased changes. To continue to provide environmentally responsible, affordable, and reliable power, City Light is planning and working to adjust to a changing climate.

We are proud to lead on climate action at a local, regional and international level or We are proud to be the first utility to be carbon neutral and to develop a comprehensive climate action plan. As a public utility, we are doing our part to eliminate greenhouse gas emissions. Our decisions to invest in pollution-free, equitable, and sustainable actions today will ensure we meet the needs of our customers and the communities we serve into the future.

We Are Carbon Neutral

In 2005, Seattle City Light became the first electric utility in the country to achieve zero net greenhouse gas emissions. We have maintained that carbon neutral status every year since.

City Light uses hydroelectric resources for most of the power we provide, which is one reason our greenhouse gas emissions are so low. Our carbon emissions are further reduced by our aggressive energy efficiency and conservation programs, which help customers save energy and money. Renewable energy projects have been added to our power mix, including wind, and additionally, we have an integrated resource plan that relies on only new renewables and energy efficiency to meet future load growth.

Every year, we complete an inventory of the utility's greenhouse gas emissions. The largest source is from market purchases of power, both directly by City Light and through the Bonneville Power Administration (BPA). Other sources include fossil fuels used in vehicles and equipment, leakage of SF6 (a potent greenhouse gas used in electrical equipment), employee air travel, and natural gas used for building and water heat and fuel in emergency generators. To maintain our Carbon Neutral status, we purchase offsets for these emissions which are registered through organizations like the Climate Action Reserve and the Verified Carbon Standard.

Why Plan for Climate Change?

  • Climate change is happening now. Temperatures have warmed and the effects of this on snowpack, heatwaves, and extreme weather have been detected both locally and globally.
  • These impacts are expected to intensify, with new effects emerging in the 21st century, regardless of the reductions in greenhouse gases.
  • Decisions are being made today that will shape the resources and infrastructure of the utility for decades to come.
  • It is easier and more cost-effective to plan for the impacts of climate change in the design of new infrastructure and selection of power resources now than it will be to retrofit or replace once impacts intensify.

Impacts of Climate Change and Our Adaptive Actions

There are important climate change impacts that could affect aspects of City Light's operations. We are taking actions to adapt our business practices to address these five impacts:

  • Shoreline properties
  • Hydroelectric project operations
  • Electricity demand
  • Transmission and distribution
  • Fish habitat protection and restoration

Read our Climate Change Adaptation Plan to learn more.

City Light

Debra Smith, General Manager and CEO
Address: 700 5th Ave, Seattle, WA, 98104
Mailing Address: PO Box 34023, Seattle, WA, 98124-4023
Phone: (206) 684-3000
SCL_ExternalComms@seattle.gov

Seattle City Light was created by the citizens of Seattle in 1902 to provide affordable, reliable, and environmentally responsible electric power to the City of Seattle and neighboring suburbs.