Seattle’s toughest challenges don’t live neatly within departmental lines. Issues like affordability, community safety, homelessness, or navigating City services require a coordinated response. We partner closely with the Mayor’s Office and City departments to deliver on core priorities and improve residents’ day-to-day experience with government. Through modern data approaches, project leadership, and empathy with those with lived experience, we make sense of complexity, redesign systems, and spark new ideas to make lasting change.
Innovation & Performance supports City leaders through three core capabilities:
- Innovation Project Delivery
- Data-Driven Decision Making
- Human-Centered Design
Underpinning all three of these capabilities is a commitment to creativity, foresight, and strategic thinking. We are committed to helping leaders see around corners, imagine new possibilities, and design solutions that work for the future, not just the present.
