4 Ways to Connect!

Whether your contact concerns a compliment, complaint, comment, request for service, or a suggestion, we are commited to listening to what you have to say. 

Our goal is to deliver responsive government services. If you reported a service request through Find It, Fix It or the City’s Customer Service Webform, you can use this Tracker below to see the current status and history of progress on your request. The new tracker is among a number of Citywide efforts underway to improve the customer experience, increase transparency and efficiencies. More functionalities will be added to the tracker in the future—including the expansion of additional request types and the option to receive text notifications about status updates.

This tracker is refreshed nightly and currently includes these non-emergency requests:

  • Graffiti
  • Public Litter
  • Illegal Dumping
  • Abandoned Vehicles
  • Streetlight Repair

If your inquiry is related to an issue that resulted in damages for which you believe the City is responsible and you would like to file a claim, please visit the Filing a Damage Claim website for more information and the required claim form.

Popular Services

Animals and pets
Report concerns about noisy animals, leash violations and removal of animal remains.
Service request form | More info

Clogged drains
Report a blocked or clogged storm drain.
Service request form

Damaged sidewalks
Report a sidewalk safety issue.
Service request form | More info

Illegal dumping/needles
Report illegal dumping or used needles for removal from public property.
Service request form | Illegal dumping - Utilities

Also see guidance for reporting discarded needles, syringes and other sharps.

Junk storage
Report junk storage on private property.
Service request form | More info

Overgrown vegetation in the right of way
Report overgrown plants and trees in the public right of way.
Service request form

Overgrown vegetation on private property
Report weeds and vegetation on private property overgrown onto any public right of way.
Service request form | More info

Potholes
Report a pothole.
Service request form | More info

Property or buildings
Report a building, land use or environmental code violation.
Service request form | More info

Signals and signs
Report a damaged sign or a traffic signal that is not working.
Service request form

Unauthorized encampments
Report an unauthorized encampment.
Service request form | More info about unauthorized encampments

Full list of services

Don't see what you're looking for? See the full list of request types.

Or you can submit a request to the Customer Service Bureau.

Customer Service Bureau

Address: 601 Fifth Ave., First floor, Seattle, WA, 98104
Mailing Address: PO Box 94726, Seattle, WA, 98124-4726
Phone: (206) 684-CITY (2489)
Fax: (206) 256-5160
Contact us
Hours: 8 a.m. - 5 p.m., Monday - Friday (except holidays)

Our hours: Monday-Friday, 8 a.m. to 5 p.m.