Customer Service Support
You can submit applications for all our permit types through the Seattle Services Portal.
For customers who need language assistance or technical coaching, staff assistance is available via virtual meetings, email, phone, and limited in-person help is offered Tuesday-Thursday, 10:30 a.m.-3:00 p.m., at our Customer Information Desk on the Fourth floor of the Seattle Municipal Tower.
Applicant Guides
Applicant Guides are resources for permit applicants that provide detailed information related to permitting requirements and processes. Applicant Guides should not be used as a substitute for the Seattle Municipal Code (SMC) or Director's Rules. The applicant is responsible for complying with all SMC and rule requirements, whether or not it is described in an Applicant Guide. Visit our Codes, Rules & Tools page for reference links. You can access the SMC online.