What is CARE?

The Community Assisted Response and Engagement Department (Seattle CARE Department) is home to the Seattle 9-1-1 Communications Center and provides diversified responses to public safety and public health incidents. 

When you call 9-1-1 in Seattle for an emergency, The Seattle CARE Department is here to help 24-hours per day, 365 days per year, including for callers who need translation or those who are deaf or hard of hearing. The Seattle 9-1-1 Communications Center administers approximately 900,000 9-1-1 calls per year and coordinates the dispatch of police, fire, community crisis responders, and medical teams for emergency situations, as well as managing non-emergency lines.

Contact Us

General Questions and Inquiries

Emergencies: 911
Non-Emergencies: (206) 625-5011

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Work at CARE

Person working at desk in front of monitors

Join Seattle’s Community Assisted Response and Engagement (CARE) department for a rewarding public service career where you can make a difference for our community.

We are hiring 911 Call Takers and Community Responders. These jobs start at over $65,000 per year.

CARE Job Openings

Community Assisted Response and Engagement (CARE)

Acting Chief Amy Smith
Mailing Address: PO Box 94607, Seattle, WA, 98124-6907
Phone: (206) 625-5011 (For non-emergencies)
Contact CARE

Learn about CARE, Seattle’s 911 Center that provides emergency and non-emergency responses.