About Finance and Administrative Services
A Message from the Director
Welcome. The Department of Finance and Administrative Services (FAS) is often the public's first interaction with the City of Seattle, operating as a customer-focused front door that assists with everything from paying utilities or reporting a pothole to requesting public information or even adopting a new pet.
The 500-plus employees of FAS span across 11 divisions and work behind-the-scenes providing critical functions, like managing 120 City facilities—including police and fire stations—coordinating logistics and emergency management and making sure minority-owned businesses can equitably compete for City contracts. No matter the need, FAS is here—at your service.
Kiersten Grove
Acting Department Director
Want to learn more about FAS?
View some of our publications and reports about our work.
Kiersten Grove
Five Pillars
Our work is guided by five pillars. These pillars keep us accountable to you-our customers.
- Excellent customer service
- Respectful, equitable, collaborative and safe workplace
- Continuous improvements and financial accountability
- Economic opportunity through City contracting
- Stewardship of City assets
See the Five Pillars-FAS' guiding principles.
Stay Connected
At Your Service blog
Want to keep track of the latest news and information coming out of FAS? Stay connected and follow our blog.
Social Media
FAS has gone social! Follow us on Twitter.
Contact us
Need help? Call 206-684-CITY (2489) for assistance and information.
We Work For You
FAS holds itself to a high standard of accountability. As part of our reporting, we produce an annual Fact Sheet highlighting ways we've worked for you. In 2022 alone, FAS teams led or responded to:
61,273 requests for services and information
We provided service through our Customer Service Bureau and seven Customer Service Centers.
$12 million
added in wages to economically distressed communities through the Priority Hire program operated by FAS.
3,200
inspections, including gas pumps, scales and taxis.
711
animals placed into forever homes by the Seattle Animal Shelter.
$378 million
City funds tracked and reported.
9,000
completed maintenance requests.
Our Work
FAS manages 11 divisions that provide essential services to residents of Seattle.
Public-facing Divisions
Consumer Protection regulates 21 specific business types including short-term rentals, adult entertainment, marijuana businesses, taxis, for-hire or TNC vehicles and others to protect consumers.
Customer Service leads the City's 311 phone service and serves constituents through its Customer Service Bureau and seven customer service centers.
Purchasing and Contracting manages contracting needs that include bids, public works and over 1200 blanket contracts for goods and services. The division also supports the City’s race and social justice initiative by expanding contracting equity for women- and minority-owned businesses and supporting labor equity on City construction projects.
Seattle Animal Shelter promotes safety and animal welfare by enforcing animal laws, operating sheltering and adoption programs, managing a spay and neuter clinic and providing care and services for over 5,000 animals annually.
Internal-facing Divisions
Accounting and Budget Services provides everything from budget oversight to financial planning for FAS, other small departments and City executive offices to create transparent, understandable financial reports.
Capital Development plans, designs and builds City structures, facilities and work spaces in a manner that is fiscally responsible, environmentally sustainable and responsibly compliant with equal access for all.
Facility Operations manages and maintains more than 120 public structures, including offices, parking garages, maintenance shops and police and fire stations.
Fleet Management leads the procurement, maintenance and fueling for the City's 4,000-plus fleet, providing safe, cost-effective and environmentally sustainable transportation for City employees.
Human Resources partners with FAS' diverse group of divisions to support recruitment, hiring, compensation and classification, and performance management in a way that is equitable and fosters a respectful, collaborative and safe work environment.
Logistics and Emergency Management leads emergency planning/procurement, security services, access management, janitorial services, warehouse operations and mail distribution for the City.
Real Estate Services represents the City to meet commercial leasing, acquisitions for public safety, citywide property disposition activities, and real property research and analysis needs.
Across divisions, the Director’s Office provides leadership and coordination and oversees policy and equity, the Americans with Disabilities Act Title II program and the public disclosure program.