Customer Service Counters Reopen by Appointment Only

Our Consumer Protection Division customer service counter on the 4th floor of the Seattle Municipal Tower, 700 Fifth Ave., is now open. Service is available by appointment only, Thursdays and Fridays, 8:30 a.m.-4 p.m. Customers are required to wear masks regardless of vaccination status.

To make an appointment, please e-mail or call (206) 386-1267 during business hours.

Additionally, and effective immediately, we will no longer issue licenses related to the adult entertainment (AE) industry from the City's Charles Street complex (805 S. Dearborn Street). All AE and AE manager licenses for 2020 may be renewed at our Seattle Municipal Tower location at the half-year rate ($85/entertainers, $108/managers). These licenses are set to expire Sept. 24,2021.

We will also continue the issuance of lapsed and new AE and AE manager licenses for 2021 at the half-year rate. Please Note: All applicants will need to bring a government issued photo ID and a completed Adult Entertainer/Manager Application (or complete one at the time of the appointment). New applicants will also need to bring a Fingerprint card. Note: applicants who have previously submitted fingerprints cards do not need to resubmit new one.

All applicants are also required to have a 2021 Seattle Business License Tax Certificate. Prior to making an appointment, we suggest applicants review the status of their 2021 Seattle Business License Tax Certificate.

AE regulatory licenses will only be renewed for those with a 2021 Seattle Business License Tax Certificate. For information on how to obtain or renew a business license or file related tax forms, please visit the Business License Tax webpage.

Business Licenses and Tax Payments
We encourage businesses to use the online portal, FileLocal, to get licensed, file tax returns and make tax payments while we are temporarily closed for in-person assistance.  Please see the guidelines for tax filing extensions offered as relief to small businesses during the COVID-19 pandemic.  If you have questions, please email or call (206) 684-8484.

Payments for Seattle City Light and Seattle Public Utilities can be made:

Money orders are available free of charge at any Wells Fargo branch in Seattle city limits. Include the following information with your check or money order when depositing it at a drop box location:

  • Your name and contact information, so we can reach you if there are questions.
  • The bill or invoice you received OR
  • The account number or invoice number you are paying.
  • If you do not have an account number or invoice number, please provide the department contact, name and/or phone you are working with.

Your payment will be processed as soon as possible.

Pet licenses can be purchased online here.

Court tickets can be paid online here.

Stay up to date with COVID-19 updates and public health recommendations