Reports

2023 Annual Surveillance Technology Usage Review 

Published September 30, 2024

Seattle Municipal Code 14.18.060 requires the City Auditor to annually review City Council approved non-police surveillance technologies used by City of Seattle departments. This 2023 Annual Surveillance Usage Review includes the Seattle Department of Transportation Closed Circuit Television (CCTV) traffic cameras; the Seattle Fire Department Computer-Aided Dispatch, Hazardous Materials, and Emergency Scene Cameras; and Seattle City Light Current Diversion Technologies. In 2023, we found that the departments complied with Seattle Municipal Code 14.18.060.

Furthermore, our report notes that on September 16, 2024, the Seattle Information Technology Department (ITD) issued a report that revised the City of Seattle’s Master List of Surveillance Technologies. ITD determined that the technologies used by the Seattle Fire Department and Seattle City Light, which our office had been reporting on, do not meet the definition of surveillance technologies. Therefore, we will no longer provide annual reports on these technologies and will close the pending recommendations we made about these technologies in our previous audit reports. However, we will continue to report annually on the Seattle Department of Transportation’s use of Closed-Circuit Television Cameras.

Addressing Places in Seattle Where Overdoses and Crime are Concentrated: An Evidence-Based Approach

Published July 9, 2024

Seattle Mayor Bruce Harrell and former City Council President Debora Juarez requested that our office prepare an audit that identifies and documents evidence-informed approaches for addressing areas in the City where crime and overdose incidents are concentrated. In addition to our research of evidence-informed approaches, we used a case study methodology that examined a two-block area in Seattle’s Belltown neighborhood. We found that diagnosing and disrupting the unique characteristics that contribute to overdose and crime concentrations at a location is best accomplished using an established place-based problem-solving approach that includes implementing evidence-based strategies to address overdoses and crimes. We recommend that the Mayor’s Office designate a high-level project champion to oversee this approach, work with other departments to use a proven coordination system, seek technical assistance from and collaborate with federal agencies, and regularly evaluate the City’s efforts in addressing places where overdoses and crime are concentrated.

Status Report on Implementation of Office of City Auditor Recommendations as of December 2023

Published May 23, 2024

This report shows the implementation status of 920 recommendations from 86 audit reports issued by our office from January 2007 through December 2023. As of December 31, 2023, 71 percent (652 out of 920) were implemented, 12 percent (114 out of 920) were pending, and 17 percent (154 out of 920) were closed (categorized as no further follow-up planned). For detailed information about the implementation status of audit recommendations made by our office, please visit the interactive dashboard.

Seattle Office of City Auditor 2023 Annual Report 

Published April 1, 2024

Understanding Seattle’s Housing Market Shift from Small to Large Rental Properties: A Rental Registration and Inspection Ordinance Program Audit

Published December 21, 2023

This audit was conducted in response to Seattle City Councilmembers Alex Pederson and Kshama Sawant’s request for our office to Investigate the decline in the number of rental properties registered under the Rental Registration and Inspection Ordinance (RRIO) program and develop actionable recommendations to improve RRIO data collection, enforcement measures, and related policies and procedures. Given Seattle’s complex rental housing market—which includes decreasing RRIO registration renewals, housing affordability challenges, and an increase in large rental properties (with 21 or more units)—this audit provides insights and recommendations for improving the RRIO program. The audit’s findings also aim to contribute to City policymakers’ understanding of Seattle’s changing rental housing market.

Gun Safe Storage Ordinance: Statistical Report on 2021 and 2022 Data

Published December 21, 2023

Ordinance 125620 directs the Seattle City Auditor to work with Public Health - Seattle & King County and the Chief of the Seattle Police Department to produce five annual reports containing descriptive statistics on: (1) Firearm-related hospitalizations and deaths in Seattle for the overall population and among youth (i.e., persons less than 18 years in age), and (2) Guns reported to or recorded by the Seattle Police Department as stolen in Seattle. This report provides data on 2021 firearm-related hospitalizations and deaths, 2022 firearm-related deaths, and number of guns reported or recorded as stolen in 2022.

City’s Construction Permitting Needs More Customer Focus and Consistency

Published October 18, 2023

This audit was conducted in response to Seattle City Councilmember Dan Strauss’ request for our office to review the construction permitting process. Our report analyzes the permitting process for clarity, consistency, and timeliness; the use of information technology tools; and Race and Social Justice Initiative impacts.

2022 Annual Surveillance Technology Usage Review

Published September 28, 2023

Seattle Municipal Code 14.18.060 requires the City Auditor to annually review City Council approved surveillance technologies used by City of Seattle departments. This 2022 Annual Surveillance Usage Review includes the Seattle Department of Transportation closed circuit television (CCTV) traffic cameras; the Seattle Fire Department Computer-Aided Dispatch, Hazardous Materials, and Emergency Scene Cameras; and Seattle City Light Current Diversion Technologies. The report includes a summary of the technology's uses and trends, data sharing, data management protocols, civil liberties impact, complaints and concerns, and costs. 

Workforce Equity in Promotions Audit

Published September 19, 2023

This audit was conducted in response to Seattle City Councilmember Tammy Morales’ request for our office to examine workforce equity by establishing City of Seattle employee promotion baseline data and determining if the City is following best practices on promotions and retention, especially for women of color. We identified opportunities for the City to improve its promotion practices and make four recommendations to address data gaps, automate data analysis and reporting, update the Class Specifications System, improve Citywide human resources collaboration, and perform a racial equity analysis of promotion policies. In their response to our report, the Seattle Department of Human Resources stated that they concurred with the report’s recommendations.

The City Can Do More to Tackle Organized Retail Crime in Seattle

Published July 21, 2023

Seattle City Councilmembers Andrew Lewis and Lisa Herbold requested that our office conduct an audit on retail theft in Seattle. We examined Organized Retail Crime (ORC), which involves organized efforts to steal and resell items, including sales through online marketplaces, unregulated markets, storefronts that buy stolen goods, and by the shipping of goods for sale outside of the U.S. This audit presents seven steps and ten specific recommendations for the City to improve its approach to addressing the organized fencing operations that underpin ORC in Seattle.

Status Report on Implementation of Office of City Auditor Recommendations as of December 2022

Published June 8, 2023

This report shows the implementation status, as of December 2022, of 886 recommendations from 82 audit reports issued by our office from January 2007 through December 2022. As of December 31, 2022, 71 percent (628 out of 886) were implemented, 12 percent (107 out of 886) were pending, and 17 percent (151 out of 886) were closed (categorized as no further follow-up planned). For detailed information about the implementation status of audit recommendations made by our office, please visit the interactive dashboard.

Rainier Beach Campus Safety Continuum Final Report by George Mason University’s Center for Evidence-Based Crime Policy

Published May 18, 2023

The Office of City Auditor collaborated with George Mason University’s Center for Evidence-Based Crime Policy and Rainier Beach: A Beautiful Safe Place for Youth on a grant from the National Institute of Justice that implemented and evaluated a project called the Rainier Beach Campus Safety Continuum (RBCSC). RBCSC is a community-led, place-based, evidence-informed approach to addressing school and community safety and reducing racial disparity in school discipline and police contact through non-punitive approaches. RBCSC combines two evidence-informed school-based practices, Positive Behavioral Interventions and Supports (PBIS) and Restorative Justice (RJ) in school and community settings. The project took place between 2017 and 2022. Although the evaluation of the school-based component of the project was hampered by the pandemic, police data collection continued during the pandemic. The evaluation showed promising findings related to public safety in the community. RBCSC was associated with significantly lower rates of calls for service and offenses in the areas around the treatment schools, relative to the areas around the comparison schools. Offenses involving juvenile suspects and/or victims were also lower, although not statistically significant.

A companion video to the evaluation report was created by the Seattle Channel in October 2022. The video documents the implementation of the Rainier Beach Campus Safety Continuum. https://www.seattlechannel.org/videos?videoid=x141685

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Sweetened Beverage Tax (Ordinance 125324) Overall Evaluation Findings

Published May 5, 2023

This document summarizes the evaluations of the effects of the Sweetened Beverage Tax performed from 2017-2023 by a team of researchers from Public Health—Seattle & King County, the University of Washington, and Seattle Children’s Hospital Research Institute.

Sweetened Beverage Tax (Ordinance 125324) Two Year Report: Store Audits

Published May 1, 2023

Ordinance 125324, referred to as the Seattle Sweetened Beverage Tax, passed by the Seattle City Council in June 2017, required the Office of City Auditor to contract with academic researchers to conduct a series of evaluations of the tax's effect on health and economic outcomes. We contracted with Public Health - Seattle and King County (Public Health) to lead the evaluations. Public Health contracted with the University of Washington and Seattle Children's Research Institute to conduct certain parts of the evaluation. The primary objective of the store audits was to see what portion of the 1.75 cents per ounce tax on sweetened beverages levied on beverage distributors was passed through to customers (“price pass-through”) in Seattle. In this report, the researchers examine price pass-through of the tax approximately two years after the tax was implemented.

Sweetened Beverage Tax (Ordinance 125324) 24 Month Report: Child Cohort Examining Beverage Consumption

Published May 1, 2023

The primary objective of this report was to explore whether consumption of sugary beverages that were subject to the Sweetened Beverage Tax in Seattle changed from before to 24 months after the tax, among children and parents living in Seattle, compared to children and parents living in the Comparison area where the same beverages were not subject to the Sweetened Beverage Tax. We also explored whether there were different child and parental changes in consumption of non-taxed beverages (including water) by location, and parents’ awareness, attitudes, and experiences with the Sweetened Beverage Tax.

Sweetened Beverage Tax (Ordinance 125324) Interim Report on Baseline Characteristics of Patient Populations of Adults and Youth Included in Seattle Sweetened Beverage Tax Body Mass Index (BMI) Study

Published May 1, 2023

This was an interim report of baseline characteristics for the adults and youth included in the datasets used to study the impact of the Sweetened Beverage Tax on adult and youth weight outcomes, as measured by body mass index (BMI).

Association Between Seattle’s Sweetened Beverage Tax and Change in BMI Among a Patient Population of Adults

Published May 1, 2023

This study used a quasi-experimental design to evaluate the association between Seattle’s Sweetened Beverage Tax and changes in body mass index (BMI) - a measure of obesity, among a patient population of adults in Seattle and surrounding areas.

Association Between Seattle’s Sweetened Beverage Tax and Change in Body Mass Index (BMI) Among a Patient Population of Youth

Published May 1, 2023

This study used a quasi-experimental design to evaluate the association between Seattle’s Sweetened Beverage Tax and changes in body mass index (BMI), a measure of obesity, among a patient population of children and youth in Seattle and surrounding areas.

Understanding Behavior Changes in the Seattle Shopping and Wellness (SeaSAW) Cohort Study: Qualitative Follow-Up Interviews

Published May 1, 2023

The objectives of this study were to understand why parents in the SeaSAW cohort decreased or did not decrease their sugar-sweetened beverage consumption after implementation of the Sweetened Beverage Tax and explore whether reasons differed for parents in Seattle versus those in the comparison area.

Using Healthy Youth Survey Data to Assess Change in Sugar-Sweetened Beverage Consumption and Weight Status Among Adolescent Students

Published May 1, 2023

This report examined the association between the Seattle Sweetened Beverage Tax and changes in sugar-sweetened beverage consumption and weight status among adolescent students.

Sweetened Beverage Tax (Ordinance 125324) 24 Month Report: Revenues

Published January 26, 2023

Ordinance 125324, referred to as the Seattle Sweetened Beverage Tax (SBT), passed by the Seattle City Council in June 2017, required the Office of City Auditor to contract with academic researchers to conduct a series of evaluations of the Sweetened Beverage Tax's (SBT) effect on health and economic outcomes. We contracted with Public Health - Seattle and King County (Public Health) to lead the evaluations. Public Health contracted with the University of Washington and Seattle Children's Research Institute to conduct certain parts of the evaluation. The goal of this portion of the SBT Evaluation was to assess the degree to which the SBT may have affected the business viability of small food stores or convenience stores in Seattle.

Seattle Office of City Auditor 2022 Annual Report

Published March 31, 2023

Seattle's Secure Scheduling Ordinance 2022 Employer Implementation Report

Published January 13, 2023

The 2022 Employer Implementation Report is the final research report required by Seattle’s Secure Scheduling Ordinance. This report was prepared by a team of researchers from the University of Chicago and Rutgers University.

Seattle's Secure Scheduling Ordinance went into effect on July 1, 2017. The law regulates workers' schedule predictability and covers hourly workers at retail and food service establishments with 500 or more employees worldwide and at full-service restaurants with at least 500 employees worldwide and at least 40 locations. The Ordinance called for an evaluation of the law's impacts in the first and second years after passage. This is the final evaluation report for the City of Seattle. This report studied the implementation of Seattle’s Secure Scheduling Ordinance (SSO) through data collection from frontline retail and food service managers about their scheduling practices and firms’ business strategies and conditions.

This evaluation suggests three key directions for improving SSO implementation:

1. Corporations and franchises should proactively ensure that their managers are thoroughly knowledgeable about the SSO and understand how to implement the specific scheduling practices required for compliance.
2. Corporations and franchises with locations covered by the SSO that already use scheduling software should consider having it tailored to facilitate managers’ SSO compliance; those businesses not currently utilizing scheduling software should ideally invest in it and customize it. It may be in the City’s interest to explore options for incentivizing such investments.
3. The City should continue supports for SSO implementation including providing training, consultation on the pragmatics of implementation, websites with extensive FAQs, and other troubleshooting guides.

The prior evaluation reports related to Seattle’s Secure Scheduling Ordinance are:
Seattle's Secure Scheduling Ordinance: Year 2 Worker Impact Report - Published February 18, 2021
The Evaluation of Seattle's Secure Scheduling Ordinance: Year 1 Findings - Published December 20, 2019
The Evaluation of Seattle's Secure Scheduling Ordinance: Baseline Report and Considerations for the Year 1 Evaluation and The Evaluation of Seattle's Secure Scheduling Ordinance: Data Collection Instruments for Baseline Report - Published April 2, 2018

Gun Safe Storage Ordinance: Statistical Report for 2020

Published December 15, 2022

Ordinance 125620 directs the Seattle City Auditor to work with Public Health - Seattle & King County and the Chief of the Seattle Police Department to produce five annual reports containing descriptive statistics on:(1) Firearm-related hospitalizations and deaths in Seattle for the overall population and among youth (i.e., persons less than 18 years in age), and (2) Guns reported to or recorded by the Seattle Police Department as stolen in Seattle. This report is the second of the five reports required by the ordinance and provides 2020 data on firearm hospitalizations and deaths for the overall and youth populations in Seattle and 2020 and 2021 data on guns reported as stolen.

Surveillance Technology Usage Review: Seattle City Light Current Diversion Technologies

Published October 31, 2022

This audit was required by Ordinance 125376, which directs the City Auditor to conduct an annual review of the City’s use of City Council-approved non-police surveillance technologies, and Ordinance 126294, which approved the use of Seattle City Light's three current diversion surveillance technologies. As required by ordinance, this usage review reports on the technology’s uses and usage trends, data sharing, data management protocols, civil liberties impact, public complaints or concerns, and costs. We make 11 recommendations to address our findings in the report.

Action is Needed to Explore Ways to Offer an Evidence-Based Treatment for People Who Use Methamphetamine

Published October 24, 2022

This audit report grew out of work requested by Seattle City Councilmembers Andrew Lewis and Lisa Herbold; specifically our July 15, 2022 audit, The City of Seattle Should Use a Data Dashboard to Track its Progress in Addressing Unsanctioned Encampments, and our forthcoming audit regarding Organized Retail Crime fencing operations in Seattle. This audit: 1) identifies reasons why government, including the City of Seattle, should act with urgency to provide evidence-based treatment for people who use methamphetamine; 2) provides an overview of Contingency Management, an evidence-based treatment that has been proven effective for people with methamphetamine use disorder; and 3) offers some possibilities for deploying Contingency Management in Seattle, including directly to the places where people with methamphetamine use disorder reside. We recommend that government, including the City of Seattle, should act with urgency to address methamphetamine use disorder in non-clinical settings by exploring ways to scale-up implementation of evidence-based treatment (i.e., Contingency Management) with innovations that reduce barriers to participation and with ongoing rigorous research to ensure that positive outcomes are achieved.

Surveillance Technology Usage Review: Closed Circuit Television (CCTV) Traffic Cameras

Published September 23, 2022

Seattle Municipal Code 14.18.060 requires the City Auditor to annually review City Council approved surveillance technologies used by City of Seattle departments. This 2021 Annual Surveillance Usage Review includes the Seattle Department of Transportation closed circuit television (CCTV) traffic cameras. The report includes a summary of the technology's uses and trends, data sharing, data management protocols, civil liberties impact, complaints and concerns, and costs.

Surveillance Technology Usage Review: Seattle Fire Department Computer-Aided Dispatch

Published September 23, 2022

This audit was required by Ordinance 125376, which directs the City Auditor to conduct an annual review of the City’s use of City Council-approved non-police surveillance technologies, and Ordinance 126295, which approved the use of Seattle Fire Department’s (SFD) Computer-Aided Dispatch (CAD) technology. As required by ordinance, this usage review reports on the technology’s uses and usage trends, data sharing, data management protocols, civil liberties impact, public complaints or concerns, and costs. We make 19 recommendations to address our findings in the report.

Surveillance Technology Usage Review: Seattle Fire Department Hazardous Materials and Emergency Scene Cameras

Published September 23, 2022

Seattle Municipal Code 14.18.060 requires the City Auditor to annually review City Council approved surveillance technologies used by City of Seattle departments. This review includes the Seattle Fire Department’s (SFD) hazardous materials and emergency scene cameras. The report includes a summary of the technology's uses and trends, data sharing, data management protocols, civil liberties impact, complaints and concerns, and costs.

The City of Seattle Should Use a Data Dashboard to Track its Progress in Addressing Unsanctioned Encampments

Published July 15, 2022

This audit follow-up work was requested by Seattle City Councilmembers Andrew Lewis and Lisa Herbold. Based on our four previous reports on the City’s former Navigation Team*, our review of practices from other jurisdictions, and input from public health professionals and researchers, we created a draft report that contained a set of potential measures that could be used as a starting point for the creation of a data dashboard to help the City of Seattle (City) track whether conditions related to unsanctioned encampments are getting better or worse over time. As Mayor Harrell indicates in his attached response letter, the City recently launched its One Seattle Homelessness Action Plan website which includes some of the metrics that we proposed. The One Seattle Homelessness Action Plan indicates that the Executive “will continue to update and add metrics to track progress and drive accountability.”

*See Reporting Plan for Navigation Team, published November 7, 2017; Review of Navigation Team 2018 Quarter 1 Report, published October 2, 2018; Review of Navigation Team 2018 Quarter 2 Report, published February 7, 2019; and Five Steps the City of Seattle Should Take to Reduce Trash Around Unsanctioned Encampments, published February 24, 2020

Status Report on Implementation of Office of City Auditor Recommendations as of December 2021

Published May 27, 2022

This report shows the implementation status, as of December 2021, of 833 recommendations from 75 audit reports issued by our office from January 2007 through December 2021. As of December 31, 2021, 72 percent of the recommendations (597 out of 833) were implemented, 11 percent (90 out of 833) were pending, and 17 percent (146 out of 833) were categorized as closed with no further follow-up planned.

Seattle Office of City Auditor 2021 Annual Report

Published April 1, 2022

Seattle Public Utilities Residential Solid Waste Billing Controls Audit

Published March 30, 2022

This report concerns billing controls for Seattle Public Utilities’ (SPU) residential solid waste customers that are supposed to provide reasonable assurance of complete, accurate, authorized, and timely billing. In general, we found that SPU has implemented controls that achieve these objectives; however, we identified certain controls that were either lacking or need to be strengthened. We make 12 recommendations for improving controls that SPU concurred with.

Audit of Seattle Police Department Patrol Vehicle Procurement

Published January 25, 2022

This audit was conducted in response to Seattle City Councilmember Andrew J. Lewis' request for our office to review the procurement of the Seattle Police Department's (SPD) primary patrol vehicle: the Ford Police Interceptor Utility (PIU). Our report analyzes PIU's purchase and maintenance costs, customization selections and costs, and information on the number of SPD patrol vehicles and current patrol vehicle procurement challenges.

Seattle's Sidewalk Maintenance and Repair Program

Published October 28, 2021

This audit was conducted in response to Seattle City Councilmember Andrew Lewis' request for our office to review Seattle's sidewalk repair program. The report examines current funding for sidewalk repair in Seattle and compares it to need, analyzes how the Seattle Department of Transportation (SDOT) selects sidewalk repair and replacement projects, and assesses SDOT's progress in implementing recommendations from the June 2020 Policy Recommendations for Sidewalk Repairs in Seattle report. We discuss the challenges to the City of Seattle's enforcement of private property owner responsibilities for sidewalk repair and describe promising practices from other jurisdictions to address this issue while maintaining equity. We offer seven recommendations aimed at increasing sidewalk repair and maintenance in Seattle.

Gun Safe Storage Ordinance: Statistical Report on 2019 Data and Updated 2017 Data

Published October 18, 2021

Ordinance 125620 directs the Seattle City Auditor to work with Public Health - Seattle & King County and the Chief of the Seattle Police Department to produce five annual reports containing descriptive statistics on: (1) Firearm-related hospitalizations and deaths in Seattle for the overall population and among youth (i.e., persons less than 18 years in age), and (2) Guns reported to or recorded by the Seattle Police Department as stolen in Seattle. This report is the first of the five reports required by the ordinance and covers data from 2019 and provides updated 2017 baseline data on firearm-related hospitalizations and deaths.

Assessment of Seattle Municipal Court Probation Racial and Ethnic Proportionality

Published September 23, 2021

This audit was conducted in response to a 2020 Seattle City Council Statement of Legislative Intent, that directed the Office of City Auditor to review the Seattle Municipal Court's (SMC) probation program. The audit's objective was to assess the impacts of SMC probation on people of color and the racial proportionality of imposing probation, conditions of compliance, and rates of successful completion and early release. We made 14 recommendations, including identifying gaps in the collection and in the use of Seattle Municipal Court Information System (MCIS) data, recommending filling those gaps, and suggesting further areas of study. In their response to our report, SMC stated that they concurred with the report's 14 recommendations.

Understanding Probation Audit Report Language
Language is an important tool for advancing equity and accountability. In this report, we put the individual first when explaining their situation (e.g., individuals facing homelessness, probation, or with indigent status). Because data sets can sometimes include words that are out of date, the words used in the body of the report may not reflect recent trends. For consistency, we used terms that originated within the community and that may carry political significance for that community. At times, we discussed racial and ethnic individuals on probation in the plural form. In these cases, we are referring to groups in the data set rather than the larger communities.

Evaluation of Compliance with Ordinance 125873: Notice of Intent to Sell

Published September 21, 2021 

Ordinance 125873 (the Notice of Intent to Sell Ordinance) asked the City Auditor, in collaboration with the Office of Housing, to evaluate multifamily building owners' compliance with the ordinance's notice of intent to sell provisions. In our evaluation, we provide information on the number of notices of intent to sell the City of Seattle received from October 2015 through February 2021 and report that only one notice resulted in a sale of a multifamily building to an affordable housing provider, and none resulted in sales to tenants. We describe three program challenges and make five recommendations to enhance outreach, research ways to incentivize building owner compliance, and engage stakeholders to improve the program's effectiveness.

Report on Norms and Attitudes Toward the Sweetened Beverage Tax (Ordinance 125324) 24 Months After the Tax's Implementation

Frequently Asked Questions About the Impact of Sweetened Beverage Tax Report on Norms and Attitudes 24 Months After the Tax's Implementation

Published August 20, 2021  

Ordinance 125324, referred to as the Seattle Sweetened Beverage Tax, passed by the Seattle City Council in June 2017, required the Office of City Auditor to contract with academic researchers to conduct a series of evaluations of the tax's effect on health and economic outcomes. We contracted with Public Health - Seattle and King County (Public Health) to lead the evaluations. Public Health contracted with the University of Washington and Seattle Children's Research Institute to conduct certain parts of the evaluation. The research team undertook this norms and attitudes study to understand what Seattle-area adults believe about Seattle's Sweetened Beverage Tax and sugary beverages, and how those thoughts may have changed over the course of two years. This new report provides follow-up data on what the research team learned about norms and attitudes found in its 2018 baseline report, which was done before implementation of the Sweetened Beverage Tax.

Surveillance Usage Review: Seattle Department of Transportation Closed Circuit Television (CCTV) Traffic Cameras

Published June 30, 2021

This audit was required by Ordinance 125376, which requires the City Auditor to conduct an annual review of the City's use of City Council-approved non-police surveillance technologies, and Ordinance 125936, which approved the use of SDOT's CCTV Traffic Camera technology. As required by ordinance, this usage review reports on the technology's uses and trends, data sharing, data management protocols, civil liberties impact, complaints, concerns, and other assessments, and costs. We make nineteen recommendations to address our findings in the report.  

Seattle Office of City Auditor 2020 Annual Report

Published April 1, 2021

Status Report on Implementation of Office of City Auditor Recommendations as of December 2020

Published March 26, 2021

The unprecedented challenges of and changes in 2020 are reflected in the status of the 209 recommendations that we followed up on. While 17 percent of our recommendations were fully implemented in 2020, compared to previous years a larger share of recommendations are pending (52 percent) or were closed (31 percent).

Seattle's Secure Scheduling Ordinance: Year 2 Worker Impact Report

Published February 18, 2021

Seattle's Secure Scheduling Ordinance went into effect on July 1, 2017. The law regulates workers' schedule predictability and covers hourly workers at retail and food service establishments with 500 or more employees worldwide and at full-service restaurants with at least 500 employees worldwide and at least 40 locations. The Ordinance called for an evaluation of the law's impacts in the first and second years after passage. This report on the Year 2 Worker Impact Study includes information on scheduling practices, as well as on workers' job satisfaction, well-being, and economic security. The findings show additional movement on some key scheduling practices, as well as measurable impacts on some of the broader measures of well-being and economic security.

Surveillance Usage Review: Seattle Department of Transportation License Plate Readers

Published December 30, 2020

This audit was required by Ordinance 125376, which requires the City Auditor to conduct an annual review of the City's use of City Council-approved non-police surveillance technologies, and Ordinance 125936, which approved the use of SDOT's License Plate Readers technology. As required by ordinance, this usage review reports on the technology's uses and trends, data sharing, data management protocols, civil liberties impact, complaints, concerns, and other assessments, and costs. We make nine recommendations to address our findings in the report.  

Community Resistance to Gentrification: What is Effective?

Published December 16, 2020

This annotated bibliography was developed at the request of the Core Team (i.e., steering committee) for Rainier Beach: A Beautiful Safe Place for Youth. We reviewed studies that examined community-led strategies to address gentrification and displacement, and we provided strategies that Rainier Beach: A Beautiful Safe Place for Youth might consider using in their efforts to resist gentrification and displacement.

Follow Up on Recent Loss Reports filed by the Information Technology Department

Published December 11, 2020

We conducted this internal controls review to follow up on several Loss Reports that were filed by the Information Technology Department (ITD) that reported a loss of many assets for the fourth quarter 2019 inventory. After ITD's submission of its loss reports in late 2019, it did work to verify their accuracy, which resulted in ITD finding many of the items initially reported as Missing. We reviewed: 1) ITD's equipment workflow and inventory management processes and procedures for small attractive assets (i.e., laptops, iPads, and tablets) and network equipment, 2) inventory audit procedures and the most recent audit results for deployed assets and warehoused inventory, and 3) the processes and procedures for declaring ITD equipment to be surplus. The internal control memo includes eight recommendations for improving the controls over inventory management, inventory audits, and surplus procedures.

Seattle City Light Billable Pole Attachments and Pole Replacements Audit

Published October 30, 2020

Seattle City Light receives several million dollars every year from entities that attach equipment to its utility poles for cell phones, telephones, the internet, and cable television. Our audit objectives were to determine whether City Light had adequate controls in place to help ensure the accuracy, completeness, and timeliness of pole attachment and replacement billing and the timeliness of payment collection. We also examined user access controls to systems that support the billing functions.

Annual Surveillance Usage Review for 2019

Published September 30, 2020

Ordinance 125679 requires our office and the Seattle Office of Inspector General of Public Safety to annually review the City of Seattle's use of surveillance technology and the extent to which departments are in compliance with City requirements. The letter above communicates the status to Seattle City Councilmembers. We will continue to monitor the approvals of surveillance technologies and conduct reviews as required. 

Seattle Department of Transportation: Strategic Approach to Vehicle Bridge Maintenance is Warranted

Published September 14, 2020

Seattle City Councilmember Alex Pedersen requested this audit to assess the physical condition of and maintenance investments in vehicle bridges in Seattle. In our audit, we analyzed the condition of 77 vehicle bridges that are owned and maintained by the Seattle Department of Transportation, and summarized budget and actual expenditures for bridge maintenance. We make recommendations to help the City make better use of its current bridge maintenance resources and remain in compliance with federal standards. 

Status Report on Implementation of Office of City Auditor Recommendations as of December 2019

Published April 21, 2020

This report shows the implementation status, as of December 2019, of 708 recommendations from 64 audit reports issued by our office from January 2007 through December 2019. As of December 31, 2019, 72 percent of the recommendations (508 out of 708) were implemented, 18 percent (129 out of 708) were pending, and 10 percent (71 out of 708) were categorized as no further follow-up planned.  

Homeless Contracts Management Audit

Published April 16, 2020

We conducted this audit in response to Seattle City Council President Lorena González's request to review the Human Service Department's (HSD) management of the City's homeless services contracts. We examined: 1) HSD's contract procurement, award and approval processes, 2) HSD's contract administration and monitoring processes, 3) policies and program design for each type of homeless service, and 4) service provider compliance with contract terms and program requirements. The report includes eighteen recommendations for improving HSD's management of homeless services contracts, homeless policy and program design, and service provider performance and contract compliance.

The Evaluation of Seattle's Sweetened Beverage Tax 12 Month Report: Store Audits & Child Cohort

The Evaluation of Seattle's Sweetened Beverage Tax Frequently Asked Questions (FAQs)

Published April 15, 2020

Ordinance 125324, referred to as the Seattle Sweetened Beverage Tax, passed by the Seattle City Council in June 2017, required the Office of City Auditor to contract with academic researchers to conduct a series of evaluations of the tax's effect on health and economic outcomes. We contracted with Public Health - Seattle and King County (Public Health) to lead the evaluations. Public Health contracted with the University of Washington and Seattle Children's Research Institute to conduct certain parts of the evaluation. This report summarizes findings from data collected 12 months after implementation of the Seattle Sweetened Beverage Tax on the price of beverages in stores and the beverage consumption of a cohort of lower-income children and parents living in Seattle and the South King County area.

Seattle City Light Customer Care and Billing Audit

Published April 3, 2020

We conducted this audit in response to Seattle City Councilmember Teresa Mosqueda's request to review Seattle City Light's billing and customer services practices. We examined how City Light: 1) prevents erroneous and/or unexpected high bills, 2) communicates with customers about unexpected high bills, 3) resolves customer complaints and appeals, 4) provides payment options, and 5) reimburses customers who have been overcharged. The report includes 16 recommendations for improving Seattle City Light's customer service and billing.

Seattle Office of City Auditor 2019 Annual Report

Published March 27, 2020

Five Steps the City of Seattle Should Take to Reduce Trash Around Unsanctioned Encampments

Published February 24, 2020

This audit focuses specifically on Checkpoint 2.3: Assessment of Strategies to Prevent Trash Accumulation from our November 2017 Navigation Team Reporting Plan. Seattle City Councilmember Lisa Herbold requested the Reporting Plan and our subsequent reports. These reports promote continuous improvement in the City of Seattle's approach to addressing unsanctioned encampments.

Annual Surveillance Usage Review for 2018

Published January 27, 2020

Ordinance 125679 requires our office and the Seattle Office of Inspector General of Public Safety to annually review the City of Seattle's use of surveillance technology and the extent to which departments are in compliance with City requirements. The Ordinance required a review of surveillance technologies approved in 2018 to be published by January 2020; however, there were no City Council-approved surveillance technologies in 2018 to review. The letter above communicates this status to Seattle City Councilmembers. We will continue to monitor the approvals of surveillance technologies and conduct reviews as required.

The Evaluation of Seattle's Secure Scheduling Ordinance: Year 1 Findings

Published December 20, 2019

Seattle's Secure Scheduling Ordinance went into effect on July 1, 2017. The law regulates workers' schedule predictability and covers hourly workers at retail and food service establishments with 500 or more employees worldwide and at full-service restaurants with at least 500 employees worldwide and at least 40 locations. The Ordinance called for an evaluation of the law's impacts in the first and second years after passage. This Year 1 evaluation consists of two complementary parts:

• A Worker Impact Study evaluates the impacts of the Secure Scheduling Ordinance on the work schedules reported by Seattle covered workers.
• An Employer Implementation Study examines the implementation of the Secure Scheduling Ordinance as reported by frontline managers responsible for scheduling workers in covered worksites. 

Seattle Minimum Wage Enforcement Audit

Published December 16, 2019

This audit was conducted in response to City Council Resolution 31524, which called for a review of formal complaints about non-compliance with the Minimum Wage Ordinance. The objective of this audit was to assess the effectiveness of the Seattle Office of Labor Standards' enforcement of the Minimum Wage Ordinance and, when relevant, other labor standards ordinances.

Gun Safe Storage Ordinance: Baseline Statistical Report 

Published October 2, 2019

Ordinance 125620 directs the City Auditor to work with Public Health - Seattle & King County (PHSKC) and the Chief of the Seattle Police Department (SPD) to produce a series of reports over a five-year period containing descriptive statistics on 1) Firearm-related hospitalizations and deaths in Seattle for the overall population and among youth, and 2) Guns reported to or recorded by SPD as stolen in Seattle. This first report provides baseline information (i.e., before the ordinance took effect) from 2017 on those two topics.     

Seattle Fire Department - Special Event Cost Recovery

Published July 24, 2019

This audit, requested by City Councilmember Lorena González, examined the Seattle Fire Department's (SFD) cost recovery rates for staffing at billable special events (e.g., professional sports events) and its process for determining whether an event is billable or nonbillable.

Status Report on Implementation of Office of City Auditor Recommendations as of December 2018

Published May 15, 2019

This report shows the implementation status, as of December 2018, of 657 recommendations from audit reports issued by our office from January 2007 through December 2018.  

City of Seattle Financial Condition 2017

Published May 13, 2019

This report provides members of the public and public officials with information on the City of Seattle's (City) financial condition. The report uses information from the City's Comprehensive Annual Financial Reports (CAFR) and Adopted Budgets, among other sources, and compiles the information for a broad audience. The report also provides ten years of data for most of the financial and economic indicators analyzed, allowing public officials to see historical trends and identify areas that may need attention.

Review of Hate Crime Prevention, Response, and Reporting in Seattle - Phase 2 Report

Published May 9, 2019  

Seattle City Councilmember Lisa Herbold asked our office to audit the City of Seattle's (City) handling of hate crimes. Our office completed a first phase report focused on practices and processes the Seattle Police Department (SPD) follows to identify, respond to, and prevent hate crimes. This second phase report examines prosecuted hate crimes, identifies areas where hate crimes are concentrated, and uses community feedback and best practices to offer ways to strengthen efforts to prevent and respond to hate crimes.  

Seattle Office of City Auditor 2018 Annual Report

Published April 1, 2019

Seattle Public Utilities New Taps Billing and Controls Review

Published March 29, 2019

This report describes the results of our audit of Seattle Public Utilities' (SPU) recalculations of new taps charges billed by SPU between January 1, 2015 and April 5, 2018. New taps are newly installed water services for SPU's residential, commercial, and industrial customers. SPU initiated their audit test work to recalculate new taps billings for this period after discovering that some customers had been overcharged for new taps installations.   

Public Health - Seattle King County (PHSKC) and University of Washington (UW) Report on Healthy Food Availability and Food Bank Network

Seattle City Council Finance and Neighborhoods Committee 2/27/19 Presentation Slides on PHSKC/UW Report on Healthy Food Availability and Food Bank Network

Published February 25, 2019

Ordinance 125324, referred to as the Sweetened Beverage Tax, passed by the Seattle City Council in June 2017, required the City Auditor to contract with academic researchers to conduct a series of evaluations, including one on food deserts in Seattle and an assessment of Seattle's food bank network. We contracted with Public Health - Seattle and King County (Public Health) to lead the evaluations. Public Health worked with the University of Washington to conduct the food desert and food bank evaluation.    

Review of Navigation Team 2018 Quarter 2 Report

Published February 7, 2019

This report, requested by Seattle City Councilmember Lisa Herbold, is part of a series of reports intended to promote continuous improvement in the City of Seattle's Navigation Team approach, which is part of the City of Seattle's strategy for addressing the issue of people living unsheltered in Seattle.  

Public Health - Seattle and King County's (PHSKC) Report on the 6-Month Store Beverage Prices Audit

City Council Finance and Neighborhoods Committee 1/9/19 Presentation Slides on PHSKC's 6-Month Store Beverage Prices Audit

Frequently Asked Questions Document on PHSKC's 6-Month Store Beverage Prices Audit

Published January 7, 2019

Ordinance 125324, passed by the Seattle City Council in June 2017, required the City Auditor to contract with academic researchers to conduct a multi-year evaluation of the behavioral, health, and economic impacts of the sweetened beverage tax. We contracted with Public Health - Seattle and King County (Public Health) to lead the evaluation. Public Health contracted with the University of Washington and Seattle Children's Health to help it conduct the evaluation. This report provides information collected by a University of Washington research team on the prices of taxed and nontaxed beverages before the tax took effect and 6 months after the start of the tax.

Review of Navigation Team 2018 Quarter 1 Report

Published October 2, 2018

This report is the second in a series that our office will be producing at the request of Seattle City Councilmember Lisa Herbold regarding the City of Seattle's Navigation Team, which provides outreach to people living unsheltered in Seattle. This report assesses the Executive's Quarter 1 response to the Navigation Team reporting plan, a plan with 14 reporting checkpoints designed to help inform the City Council on the Navigation Team approach.   

Public Health - Seattle and King County's Baseline Report on Seattle's Sweetened Beverage Tax 

Published August 8, 2018

Ordinance 125324, passed by the Seattle City Council in June 2017, required the City Auditor to contract with academic researchers to conduct a multi-year evaluation of the behavioral, health, and economic impacts of the sweetened beverage tax. We contracted with Public Health - Seattle and King County (Public Health) to lead the evaluation. Public Health contracted with the University of Washington and Seattle Children's Health to help it conduct the evaluation. This baseline report provides information on conditions before the implementation of the tax in Seattle. 

University of Washington (UW) Seattle Rental Housing Study - Final Report (Revised April 2023)

UW Seattle Rental Housing Study - Appendix A Focus Groups and Interviews

UW Seattle Rental Housing Study - Appendix B Landlord Survey (Revised April 2023)

UW Seattle Rental Housing Study - Appendix C Data Scraping Tools  

Published July 20, 2018, Revised April 2023  

The Seattle Rental Housing Study focuses on the experiences of renters and landlords operating in the Seattle market as well as the distribution, condition, cost and change in rental housing in the Seattle area from August 2017 through April 2018. The project's goal was to better understand the practices and experiences of landlords and renters within the Seattle market and develop strategies to compile timely, accurate information about housing conditions and cost to supplement the City's current data-analysis efforts.

Status Report on Implementation of Office of City Auditor Recommendations as of December 2017  

Published April 17, 2018  

This report shows the implementation status, as of December 2017, of 595 recommendations from audit reports issued by our office from January 2007 through December 2017.

The Evaluation of Seattle's Secure Scheduling Ordinance: Baseline Report and Considerations for the Year 1 Evaluation  

The Evaluation of Seattle's Secure Scheduling Ordinance: Data Collection Instruments for Baseline Report  

Published April 2, 2018  

Seattle Public Utilities Wholesale Water Sales  

Published March 15, 2018  

We performed this audit to help ensure that wholesale customers are paying for their water supply in accordance with formal agreements with Seattle Public Utilities (SPU) and at rates approved by the Seattle City Council. Our objectives for this audit were to (1) determine whether billings to wholesale customers and related payments were accurate, timely, and complete; and (2) determine whether internal controls over the wholesale billing and payment related processes are adequate.   

Seattle Office of City Auditor 2017 Annual Report 

Published March 8, 2018

Special Events - Police Staffing and Cost Recovery

Published December 13, 2017  

Ordinance 124860, passed by the Seattle City Council in September 2015, revised the Seattle Municipal Code's provisions covering permitted special events and directed our office to conduct this audit.  We reviewed the Seattle Police Department's (SPD) processes for staffing permitted and non-permitted events, and we reviewed internal controls over permitting administration functions. We examined the City's cost recovery rates for the different types of special events. In 2016, SPD spent 150,748 hours and $10.3 million in wages staffing 724 special events. Our audit scope did not include evaluating the policing strategies or tactics SPD employs at special events.  

Reporting Plan for Navigation Team  

Published November 7, 2017  

Seattle City Councilmember Lisa Herbold asked our office to review the Theory of Change for the City's Navigation Team and to identify additional information that the City Council may want to gather. The Navigation Team is an approach developed by former Mayor Murray's administration for addressing the issue of people living unsheltered in Seattle. It is important for the City to ensure that the Navigation Team is an approach that is appropriate and humane as well as efficient and effective.  

Assessment of the Seattle Municipal Court Resource Center  

Published October 12, 2017  

City Councilmember M. Lorena González requested that we assess the Seattle Municipal Court Resource Center (CRC). The CRC provides on-site social services and resources to Court clients who are in the different stages of the criminal justice system. During the period covered by our audit (January 2015-Febuary 2017), the CRC had approximately 10,000 visits. The CRC sees an average of 18 visitors daily, over 80 percent of whom have a current or past Court case and about a third of whom have housing instability issues.  

Five Recommendations for Evaluating Seattle's New Police Oversight System  

Published October 6, 2017  

Ordinance 125315, adopted on June 1, 2017, established a new police oversight structure for the City of Seattle. Seattle City Councilmember Tim Burgess asked our office to provide information to the City Council about the issues involved in evaluating the new police oversight system over time.  

City of Seattle Financial Condition 2012-2016  

Published October 3, 2017  

This report provides members of the public and public officials with information on the City of Seattle's (City) financial condition. The report uses information from the City's Comprehensive Annual Financial Reports (CAFR) and Adopted Budgets, among other sources, and compiles the information for a broad audience. The report also provides five years of data for several of the financial and economic indicators analyzed, allowing public officials to see historical trends and identify areas that may need attention.  

Review of Hate Crime Prevention, Response, and Reporting in Seattle - Phase 1 Report  

Published September 20, 2017  

City Councilmember Lisa Herbold asked our office to audit the City of Seattle's (City) handling of hate crimes. We are completing this audit in two phases, with this first report focusing on how the Seattle Police Department (SPD) uses hate crime data and the practices and processes the City follows to identify, respond to, and prevent hate crimes. The second phase report will address how the City can improve its use of hate crime data and will provide an analysis of the extent to which reported hate crimes have resulted in prosecution.  

Status Report on Implementation of Office of City Auditor Recommendations as of December 2016  

Published June 23, 2017  

This report shows the implementation status as of December 2016, of 526 recommendations contained in 51 audit reports issued from January 2007 through December 2016.    

Audit of Seattle's Incentive Zoning for Affordable Housing  

Published April 13, 2017  

City Councilmember Mike O'Brien requested that we review development projects that participated in Seattle's Incentive Zoning program to gain extra floor area in exchange for providing an affordable housing public benefit. Our objectives were to: 1) report the number and location of projects since 2006 that participated in incentive zoning for affordable housing, 2) whether the projects' affordable housing contributions were accurately calculated, and 3) whether and when affordable housing contributions were secured.  

Summary of Emerging and Best Practices in Public Sector IT Project Management  

Published April 10, 2017  

To inform our work on the Audit of New Customer Information System (NCIS) Implementation, with the assistance of the City's Chief Technology Officer, we selected Gartner, Inc. to write a best practices report, based on their experience working with public agencies, on ways to manage information technology projects effectively.  

Audit of New Customer Information System (NCIS) Implementation  

Published April 10, 2017  

At the request of City Councilmember Tim Burgess, we audited Seattle City Light's (SCL) and Seattle Public Utilities' (SPU) implementation of their new billing system, NCIS. The City Council had learned that the project was a year late and approximately $34 million over budget, and some members were concerned about whether the Council was receiving timely and accurate information about the project's status.

Seattle Office of City Auditor 2016 Annual Report  

Published March 28, 2017

Seattle City Light Billable Services Audit

Published August 10, 2016

The objectives for our audit of City Light service connections and related services were to: (1) Determine whether internal controls over the billing and revenue collection process were designed properly and operating effectively, including controls to help ensure the accuracy, completeness, and timeliness of billing, and to ensure that all funds collected were deposited into the City Treasury; (2) Identify control weaknesses in the billing and revenue collection process and make recommendations for strengthening controls; (3) Determine through sampling of billing transactions whether the customer was billed accurately, completely, and timely, and whether all revenues were collected timely and appropriately deposited.  

Ten Things the City of Seattle Should Consider When Evaluating a Pilot Implementation of an Acoustic Gunshot Locator System  

Published August 3, 2016  

The City of Seattle is considering implementing an acoustic gunshot locator system as a pilot project, and the City Council requested short summary of the current literature on acoustic gunshot locator systems and the essential factors for conducting an evaluation. This Research Brief identifies ten things that the City should consider in advance of implementing the system to enable a rigorous evaluation of the pilot project to ensure that the system is producing the desired outcomes for Seattle.  

Audit of Services the Metropolitan Improvement District Provides in Belltown  

Published June 8, 2016  

When the Seattle City Council approved the reauthorization of the Metropolitan Improvement District (MID) and its expansion into Belltown in May 2013, they included a performance audit requirement in the authorizing legislation, Ordinance 124175. As specified in this ordinance, the audit's primary purpose was to assess whether, three years after implementation, Belltown has received the general types and levels of services described in the MID Business Plan.  

Status Report on Implementation of Office of City Auditor Recommendations as of December 2015  

Published June 2, 2016

This report shows the implementation status as of December 2015 of 453 recommendations from audit reports issued by our office from January 2007 - December 2015.  

Prescription Drug Disposal: Opportunities for the City of Seattle  

Published April 28, 2016  

This research brief addresses one component of a comprehensive public health approach to addressing drug abuse -- the safe disposal of unused prescription drugs. Safe disposal of unused prescription drugs, especially opioid pain relievers, reduces the risk of nonmedical use that might lead to drug abuse, including heroin addiction. On April 4, 2016, the Seattle City Council unanimously passed Resolution 31654 expressing the City's support for an effective, countywide safe prescription drug disposal program, including controlled substances, and requesting local pharmacies and the Seattle Police Department to install drug disposal drop-boxes across the city.  

University of Washington Report on Seattle's Minimum Wage Ordinance: Baseline Employer Survey and Worker Interviews  

Published April 18, 2016  

This document is the first in an anticipated series of reports regarding "The Seattle Minimum Wage Study" (SMWS). The Seattle City Council commissioned the study as part of Council Resolution #31524, adopted by unanimous vote on June 2, 2014. The resolution called for the City of Seattle to contract with a group of academic researchers to conduct a rigorous and comprehensive evaluation of the City's minimum wage ordinance, passed by the Council that day. In December 2014, the City executed a contract with the University of Washington (UW) to conduct this evaluation. Seven UW faculty, in collaboration with two economists from the State of Washington's Employment Security Department, comprise the SMWS investigator team. This report summarizes the findings from the baseline data collection from employers, workers, and area prices. The findings reported here are descriptive and do not examine the short- or long-run impacts of Seattle's minimum wage ordinance on businesses, workers, or the local economy.  

Seattle Police Department Overtime Controls Audit

Published April 11, 2016  

Seattle Police Chief Kathleen O'Toole asked us to conduct an audit of the Seattle Police Department's (SPD) overtime controls. Specifically, we were asked to review whether there was adequate leadership, management oversight, and supervisory control to manage SPD's overtime spending. Over the past ten years SPD's overtime expenditures have almost doubled and have significantly exceeded SPD's overtime budget. In 2015, SPD spent $24.2 million on overtime. SPD's overtime expenditure trend has caused concerns for the City Council and the City Budget Office, as well as for SPD management.  

Seattle Office of City Auditor 2015 Annual Report   

Published April 1, 2016

Department of Parks and Recreation's Oversight of Lease and Concession Agreements

Published December 10, 2015  

Seattle City Councilmember Jean Godden asked us to review the Department of Parks and Recreation's (Parks) oversight of its lease and concession agreements. Specifically, we were asked to review whether Parks is collecting the money and public benefits they are supposed to receive under current contracts, and has proper control for the handling of lease and concession revenues.  

Seattle Youth Violence Prevention Initiative: Two Key Conclusions  

Published October 14, 2015  

In 2013, the Seattle City Council asked our office to develop an overall evaluation plan for the Seattle Youth Violence Prevention Initiative (SYVPI) and to evaluate two of its components.    

Process Evaluation of Seattle's School Emphasis Officer Program  

Published October 14, 2015  

The Seattle City Council requested that we evaluate the School Emphasis Officers component of the Seattle Youth Violence Prevention Initiative.   

The City of Seattle Could Reduce Violent Crime and Victimization by Strengthening Its Approach to Street Outreach  

Published October 14, 2015  

The Seattle City Council requested that we evaluate the Seattle Youth Violence Prevention Initiative's Street Outreach component.   

Consultant Report on Seattle Mortgage Documents Review  

Published September 23, 2015  

The purpose of the consultant review was to determine whether MERS contributed to residential foreclosures by reviewing a random sample of mortgage-related records associated with MERS from the five zip codes in Seattle with the highest foreclosure rates in early 2013.  

Status Report on Implementation of Office of City Auditor Recommendations as of December 2014  

Published June 30, 2015  

To report on the implementation status as of December 2014 of 414 recommendations from audit reports issued by our office from January 2007 through December 2014.   

Evaluation of Career Bridge Program  

Published June 16, 2015  

At the request of the City Council Budget Committee, we selected MEF Associates to conduct an evaluation of Career Bridge, a program designed to assist low-income men of color with multiple barriers to employment by providing them with educational and social services.  

Juvenile Domestic Violence in Seattle: Understanding the Problem and How Best to Address It

Published April 29, 2015

Seattle Office of City Auditor 2014 Annual Report  

Published April 1, 2015    

Audit of the Seattle Police Department's Public Disclosure Process  

Published March 18, 2015  

This audit examined the Seattle Police Department's processes and systems for handling public records requests. We evaluated whether current processes and systems include sufficient controls and oversight to: (1) ensure responses to requests are accurate, consistent, and timely; (2) provide reasonable assurance of compliance with legal requirements; and (3) and promote transparency and public trust.

Seattle Department of Transportation Bonds Management Audit

Published December 22, 2014  

This audit was conducted in response to concerns expressed by the City Council and the City Budget Office in early 2013 about the Seattle Department of Transportation's (SDOT) large cumulative unspent bond proceeds from bond issuances dating back to 2008 (e.g., $113.8 million unspent by the end of 2011). The City Council was also interested in whether SDOT's unspent bond balances could be readily shifted to fund transportation projects to help reduce the City's transportation maintenance backlog.        

What Works in Policing? A Review of the Research Evidence and Seattle Police Department Case Study  

Published November 10, 2014  

This interactive web tool describes the current research on what is effective in policing, provides a baseline measure (as of March 2014) for how the Seattle Police Department (SPD) is incorporating this research in its practices, and includes brief descriptions of SPD's work in each of the research areas. This web tool was developed through a collaboration of our office with SPD and researchers from George Mason University and Arizona State University. We hope this web tool will be useful to SPD, its stakeholders, and other governmental agencies in thinking about how best to incorporate findings from rigorous research into public safety practices.  

Supporting a Future Evaluation of the Seattle Youth Violence Prevention Initiative (SYVPI)  

Published October 24, 2014  

At the request of the Seattle City Council, our office contracted with the evaluation firm, MEF Associates, to conduct an evaluability assessment of the Seattle Youth Violence Prevention Initiative (SYVPI) to determine whether it is ready for an evaluation of its effectiveness.  

Seattle's Paid Sick and Safe Time Ordinance Enforcement Audit  

Published October 17, 2014  

This audit was conducted in response to the Paid Sick and Safe Leave Ordinance (123698), which called for our office to audit the Seattle Office for Civil Rights' (SOCR) enforcement of the Ordinance.      

Seattle City Light Salvage Unit Fraud Risk Audit  

Published June 6, 2014  

The Seattle City Council requested this audit because of an alleged employee theft of over $1 million of customer payments from a secondary revenue stream at Seattle Public Utilities. The City Council wanted to ensure that appropriate controls were also in place over the secondary revenue streams at Seattle City Light (SCL), because these types of revenues have generally received less attention and scrutiny than the two utilities' primary revenue streams. Through a risk assessment process, we determined that SCL's Salvage Unit should be chosen as a secondary revenue stream for audit. We hired the firm Francis and Company to perform most of the audit work, with our office performing additional work. The audit's primary objectives were to 1) establish through testing of transactions whether (a) past surplus sales were made in accordance with established policies and procedures, (b) sales were appropriately priced, (c) receipts were deposited in a timely manner, and (d) any assets were misappropriated; and 2) identify any weaknesses in the current internal control structure and make recommendations for improvement.  

Union Waivers of Seattle's Paid Sick and Safe Time Regulations  

Published May 28, 2014  

This audit was conducted to determine in what ways unions representing employees working in Seattle responded to the opportunity to waive the City's Paid Sick and Safe Time regulations through collective bargaining.  

Research on Police Chief Search and Selection Process  

Published May 22, 2014  

The purpose of this report was to identify: 1) practices related to police chief selection, confirmation, employment contracts, and re-confirmation in cities similar to Seattle; and 2) any recommended best practices in these areas from academics or professional organizations with expertise in policing and police accountability and professionalism.  

City of Seattle RFP Process for Vehicle Impound Management Services  

Published May 20, 2014

This audit was to determine whether: 1) the recent bid process for police impound services complied with State of Washington and City of Seattle laws; 2) the City obtained the technologies it desired; 3) opportunities for women and minority owned businesses (WMBE) increased or decreased under the new contract; and 4) retrieval storage lots meet requirements for location and accessibility.  

Status Report on Implementation of Office of City Auditor Recommendations as of December 2013

Published April 30, 2014

This report shows the implementation status as of December 2013 of 350 recommendations from audit reports issued by our office from January 2007 through December 2013.   

Assessment of Consolidated Customer Service System (CCSS) Transaction Controls Policies and Procedures  

Published April 29, 2014  

We conducted an audit of the internal controls over customer account transactions for Seattle Public Utilities (SPU) and Seattle City Light (SCL). We reviewed the applicable policies and procedures to determine if the internal controls in place were adequate to prevent and/or detect inappropriate utility account transactions. We also conducted data mining to review utility account transactions.    

Implementation and Early Outcomes of the City of Seattle Paid Sick and Safe Time Ordinance  

Published April 22, 2014  

We contracted with the University of Washington to conduct an evaluation of the impacts of the City's Paid Sick and Safe Leave Ordinance on employers and employees.   

Research on How Similar Cities Operate Their District Election Systems  

Published April 8, 2014  

The purpose of this report was to conduct research on six cities that elect some or all councilmembers by district, in preparation for Seattle to transition to a district election system. We contacted each of the six cities and asked them 16 questions developed by the interdepartmental team for district elections.  

Operational, Management and Efficiency Analysis of the Seattle Transportation Department - Recommendations for Phase II  

Published April 2, 2014

The Seattle City Council adopted a resolution (31393) in July 2012 directing an interdepartmental team, that included a representative from the Office of City Auditor, to hire a consultant to assess the Seattle Department of Transportation's (SDOT) organizational structure and operations. The consultant's September 3, 2013 report represented the completion of Phase I of this project. The City Council resolution also called for a Phase II to follow up on areas identified in Phase I for further analysis.  

2013 Seattle Office of City Auditor Annual Report   

Published March 31, 2014

Review of City of Seattle's Civil Rights Enforcement and Outreach

Report Highlights  

Published November 20, 2013  

In a Statement of Legislative Intent, the Seattle City Council requested that we review the effectiveness of the Seattle Office for City Rights' (SOCR) enforcement and outreach efforts and compare Seattle's enforcement process with other jurisdictions.    

Evaluation of Career Bridge: Evaluation Plan   

Executive Response to Career Bridge Evaluation Plan  

Published September 30, 2013  

This report presents an evaluation plan for the Career Bridge program.    

Seattle Public Utilities: New Water Services (Taps): Internal Controls Review and Fraud Risk Audit  

Report Highlights  

Published September 24, 2013  

We were asked to conduct this audit by City Councilmember Jean Godden, Chair of the City Council's Libraries, Utilities, and Center Committee, due to the alleged theft of over $1 million of customer payments from Seattle Public Utilities' (SPU) water main extension and new taps services. The audit's primary objectives were to 1) determine if any theft of customer payments occurred, in addition to the amounts already identified during the City's criminal investigation of the alleged fraud, and 2) review the design of recently revised internal controls implemented by the SPU Customer Service Branch over new water services (taps) business processes and determine whether they are adequate to provide reasonable assurance that a similar theft will not occur in the future. We focused our work primarily on financial controls.  

City of Seattle Paid Sick and Safe Time Ordinance Evaluation Project: Initial Findings from the Employer Interviews  

Published September 20, 2013  

We contracted with the University of Washington to evaluate the impacts of the Paid Sick and Safe Time regulations (Ordinance 123698, Seattle Municipal Code 14.16) on employers and employees. This is the second of five reports that will be produced on the impact of the regulations, and describes findings from interviews conducted with 24 Seattle employers in the ten months after the Paid Sick and Safe Time Ordinance went into effect. Subsequent reports will cover impacts at several points during the first year after implementation.    

Seattle Department of Transportation Operational, Management, and Efficiency Analysis Phase I  

Published September 3, 2013  

The purpose of this report was to: 1) conduct an initial assessment of SDOT's management, 2) conduct a benchmarking of SDOT's performance against industry standards, peer organizations, and best practices, 3) identify SDOT's current performance measures, and 4) make recommendations for areas that should be examined further in Phase II.    

Seattle City Employees' Retirement System (SCERS) Retirement Benefit Calculations  

Published August 8, 2013  

The purpose of this report was to determine whether the Seattle City Employees' Retirement System (SCERS) is accurately calculating retirement benefits and to evaluate whether internal controls and oversight over calculation processes are sufficient.    

Evaluation of Career Bridge, Preliminary Report  

Executive Response to the Preliminary Evaluation of Career Bridge  

Published August 1, 2013  

This report provides a preliminary analysis of the implementation of the Career Bridge program, participant characteristics and outcomes, and the estimated costs associated with operating the program. In addition, the report discusses challenges in the current program operations as well as additional potential challenges should Career Bridge be expanded. The program is designed to provide skill-building assistance and connections to resources to move disadvantaged individuals facing multiple barriers toward longer-term employment and/or degrees and credentials. The program focuses on jobless or underemployed adults, who may be low income men of color, may have been formerly incarcerated, or may have limited English skills.    

City of Seattle Paid Sick and Safe Time Ordinance Evaluation Project Findings from the Initial Employer Survey  

Published July 8, 2013  

We contracted with the University of Washington to evaluate the impacts of the Paid Sick and Safe Time regulations (Ordinance 123698, Seattle Municipal Code 14.16) on employers and employees. This report covers baseline conditions at the time the ordinance went into effect. Subsequent reports will cover impacts at several points during the first year after implementation.    

Seattle Department of Transportation Issue Identification Paper  

Published May 30, 2013  

City Councilmembers Tom Rasmussen and Tim Burgess requested that our office review the Seattle Department of Transportation (SDOT) to identify any short-term efficiency measures that could result in General Fund savings, and identify issues that should be included in the SDOT operations management and efficiencies analysis that began in October 2012 and is currently being conducted by a consultant.    

Centralized Grants Management  

Published April 19, 2013  

Seattle City Councilmember Tim Burgess, Chair, Government Accountability and Finance Committee, requested a summary of the experience of jurisdictions that use a centralized grants management system.  

Update of our Review of the Seattle Youth Violence Prevention Initiative (SYVPI) Logic Model  

Published March 22, 2013  

City Councilmember Bruce Harrell, Chair of the City Council's Public Safety, Civil Rights and Technology Committee, requested that our office comment on the Seattle Youth Violence Prevention Initiative (SYVPI) logic model submitted to the Committee on February 27, 2013 by the City of Seattle's Office of Education.    

Status Report on Implementation of Office of City Auditor Recommendations as of October 2012  

Published February 7, 2013  

This report shows the implementation status as of October 2012 of recommendations from audit reports issued by our office from January 2007 through September 2012.  

Logic Model and Evaluation Strategy for the Seattle Youth Violence Prevention Initiative  

Published January 31, 2013  

The City Council requested that our office develop a logic model and evaluation strategy for the Seattle Youth Violence Prevention Initiative (SYVPI).