Data and Stats
Client Statistics
Time period: Oct. 10, 2020 to Dec. 31, 2021 (327 IN-SERVICE DAYS)
- Number of clients: 955
- Documented Interactions: 4,904; on average a client had at least one in-person visit with Health One and roughly 4 administrative interactions
- Enrollment duration: 1 to 300 days (weekends and holidays are excluded)
- Average enrollment: 23 days
- Median enrollment: 3 days
- Clients seen in-person at least once: 434
- Provided Remote Case Management and Care Coordination: 521
- Percentage of clients who are unhoused: 50.5%*
*Data collected between 11/1/2020 and 10/31/2021. Clients are considered homeless if they are obviously residing in an outdoor location (tent, RV, etc.), if they are residing in an emergency shelter, or if they self-report as homeless.
Operational Statistics
Average scene time
For the period of 11/1/2020 to 10/31/2021, the average on-scene time was 41 minutes. The median was 33.7 minutes. Both calculations exclude on-scene times greater than 4 hours.
Average dispatchers per shift
For the period of May-October, 2021 (when both units were fully operational) there were an average of 4.5 dispatches/shift. The single-day maximum was June 30, 2021 (during the heat wave), where the units recorded 11 dispatches (but closer to 40 individual).