4 Ways to Connect!
Whether your contact concerns a compliment, complaint, comment, request for service, or a suggestion, we are commited to listening to what you have to say.
Customer Service Dashboards
Our goal is to deliver responsive government services. If you reported a service request through Find It, Fix It or the City’s Customer Service Webform, you can use this Tracker below to see the current status and history of progress on your request. The new tracker is among a number of Citywide efforts underway to improve the customer experience, increase transparency and efficiencies. More functionalities will be added to the tracker in the future—including the expansion of additional request types and the option to receive text notifications about status updates.
This tracker is refreshed nightly and currently includes these non-emergency requests:
- Graffiti
- Public Litter
- Illegal Dumping
- Abandoned Vehicles
- Streetlight Repair
Current status and history of progress of your request
Use the dashboard below to search by ticket or service request.
Summary of service requests
If you’ve reported an issue through Find It, Fix It App, the online web form, and calls to 311, it’s counted here. As our tools have become easier to use and the City becomes more responsive, we have seen an uptick in requests. This is the first step in a multi-phase effort to improve transparency and responsiveness. The City is currently working to integrate additional metrics—such as resolution times and customer satisfaction—to better understand how we’re meeting community expectations.
If your inquiry is related to an issue that resulted in damages for which you believe the City is responsible and you would like to file a claim, please visit the Filing a Damage Claim website for more information and the required claim form.
Popular Services
Animals and pets
Report concerns about noisy animals, leash violations and removal of animal remains.
Service request form | More info
Clogged drains
Report a blocked or clogged storm drain.
Service request form
Damaged sidewalks
Report a sidewalk safety issue.
Service request form | More info
Illegal dumping/needles
Report illegal dumping or used needles for removal from public property.
Service request form | Illegal dumping - Utilities
Also see guidance for reporting discarded needles, syringes and other sharps.
Junk storage
Report junk storage on private property.
Service request form | More info
Overgrown vegetation in the right of way
Report overgrown plants and trees in the public right of way.
Service request form
Overgrown vegetation on private property
Report weeds and vegetation on private property overgrown onto any public right of way.
Service request form | More info
Potholes
Report a pothole.
Service request form | More info
Property or buildings
Report a building, land use or environmental code violation.
Service request form | More info
Signals and signs
Report a damaged sign or a traffic signal that is not working.
Service request form
Unauthorized encampments
Report an unauthorized encampment.
Service request form | More info about unauthorized encampments
Full list of services
Don't see what you're looking for? See the full list of request types.
Or you can submit a request to the Customer Service Bureau.