>>> GOOD MORNING AND THANK YOU
ALL FOR BEING HERE.
SORRY FOR THE LATE START.
IT'S 10:53.
MY NAME IS TERESA MOSQUEDA.
I AM THE CHAIR OF THE SELECT
COMMITTEE ON HOUSING
AFFORDABILITY.
THE MEETING WILL COME TO ORDER
AND I WILL SOON BE JOINED BY
HOPEFULLY THE FULL COLLEAGUES.
I WANTED TO MAKE SURE THE FOLKS
KNOW THAT WE HAVE THREE ITEMS
ON THE AGENDA TODAY.
THANK YOU COUNCILMEMBER BAGSHAW
FOR JOINING US AND THE COCHAIR
OF THIS COMMITTEE.
THE FIRST ITEM ON THIS AGENDA
IS TO HAVE A PRESENTATION ON
DATA AND METRICS WITH THE
BENCHMARK OR DASHBOARD
PRESENTATION.
WE DON'T HAVE THE FULL
PRESENTATION TODAY BUT WE WILL
TEE UP FUTURE CONVERSATION.
WE WILL HAVE A PANEL FROM THE
HUMAN SERVICES DEPARTMENT AND
FROM A FEW OF OUR COMMUNITY
PARTNERS.
WE HAVE THE WINTER
WEATHERIZATION STORM RESPONSE.
MANY OF US WERE ASKING IN THE
WAKE OF THE FEBRUARY SNOWSTORMS
, HOW DID WE DO AND WE WANTED
TO HAVE A BETTER SENSE OF THAT.
COUNCIL MEMBER SAWANT, WOULD
YOU LIKE TO JOIN AS A COCHAIR
AS WELL?
THANK YOU FOR BEING HERE GO
CHAIRS COUNCILMEMBER BAGSHAW
AND SAWANT.
THE LAST MEMBER OF THE AGENDA
IS THE CLIENT UPDATE.
WE HAVE HAD THE FORMAL STRUCTURE
OF THE JOINT EFFORT TO CREATE A
NEW STRUCTURE WITH KING COUNTY
TO BETTER ADDRESS HOMELESSNESS
AND I WOULD ALSO SAY HOUSING
WHICH WILL BE A FUTURE
CONVERSATION.
WITH THOSE THREE ITEMS ON THE
AGENDA, ANY OTHER COMMENTS
BEFORE WE GO INTO PUBLIC
COMMENT?
OKAY, GREAT.
WE WILL TAKE FOLKS THAT HAVE
SIGNED UP AND IF YOU HAVEN'T
HAD A CHANCE TO SIGN UP, THERE
IS STILL TIME.
WE WILL HAVE ABOUT 20 MINUTES.
THANK YOU SO MUCH.
I KNOW MANY OF YOU ARE WAITING
FOR A WHILE TO SPEAK SO WE
APPRECIATE YOU BEING HERE.
WE WILL HAVE 20 MINUTES ON THE
AGENDA AS PER COUNCIL RULES.
THE COUNCIL SHALL ACCEPT PUBLIC
COMMENT ON ITEMS THAT ARE ON
TODAY'S COMMITTEE OR THE WORK
PLAN.
PUBLIC COMMENT SHALL BE LIMITED
TO MATTERS WITHIN THE PURVIEW
OF THIS SPECIFIC COMMITTEE OR
AN ITEM LISTED ON TODAY'S
AGENDA.
I WILL HELP TO ENSURE THAT
PUBLIC COMMENT IS IN ACCORDANCE
WITH RULE 6C3A.
WITH THAT, LET'S GET STARTED.
THE FIRST PERSON ON OUR AGENDA
IS MS. FREEMAN.
>> HELLO.
THANK YOU COUNCILMEMBER JUAREZ
FOR JOINING US AS WELL.
>> I APOLOGIZE FOR BEING LATE.
>> YOU ARE FINE.
WE ARE JUST GETTING STARTED.
>> GOOD MORNING.
MY NAME IS ANNIKA FREEMAN.
IN THE 24 YEARS I HAVE BEEN
ACTIVE IN SEATTLE AND KING
COUNTY, EFFORTS TO ADDRESS
HOMELESSNESS, THE MOST SUCCESS
I HAVE SEEN IS WHAT HOMELESS
PEOPLE THEMSELVES HAVE BEEN
INVOLVED AS FULL PARTNERS.
NOT AS TALKING COMMITTEE MEMBERS
INCLUDED TO GIVE COVER OF
LEGITIMACY TO THE DECISIONS OF
FUNDERS AND BUREAUCRATS BUT IS
FULLY ENGAGED PARTNERS.
THE HOMELESS ORGANIZING EFFORTS
IN SEATTLE HAVE DEMONSTRATED
OUR EFFECTIVENESS.
ONE EXAMPLE IS DURING
FEBRUARY'S STORM RESPONSE.
THE WHEEL SHELTER STAYED OPEN
AND WAS OPEN EXTRA HOURS.
MOST OF SHELTERS WERE OPENED
24/7.
THE ONE SHELTER THAT WAS NOT
OPEN 24/7 WAS SAVE HIM BECAUSE
THE HOST DID NOT INVITE US TO.
HST DID NOT INCLUDE THE SHARE
AND WILL SHELTERS AND THE
RESOURCES THAT THEY WERE
NOTIFYING PEOPLE OF.
THESE ARE EXAMPLES, BOTH OF THE
GOOD WORK THAT WE ARE DOING OF
HOW MUCH COULD BE DONE WITH THE
FULL COOPERATION OF HST AND OF
OTHERS.
NICHOLASVILLE HAS ACCOMPLISHED
GREAT THINGS.
THEY DESRVE AND NEED THE
SUPPORT AND COOPERATION TO BE
TREATED AS PARTNERS AND NOT TO
BE UNDERCUT AND LIED ABOUT BY
LEHIGH AND HST.
COUNCILMEMBERS DEMAND MEDIATION
BETWEEN LEHIGH AND NICHOLS WILL.
SUPPORT THE HOMELESS ORGANIZING
EFFORTS THAT SEATTLE SHOULD BE
SO RIGHTLY PROUD OF.
THANK YOU.
>> THANK YOU.
WE APPRECIATE YOUR TESTIMONY.
NEXT WE WILL HAVE BRUCE CORBEL
FOLLOWED BY SEAN SMITH.
SORRY IF I MISPRONOUNCE YOUR
LAST NAME.
>> GOOD MORNING CHAIRPERSON
MOSQUEDA AND CITY COUNCIL
MEMBERS.
I'M THE DEMOCRATIC HEAD OF
SECURITY AT THE TINY HOUSE
VILLAGE.
I HAVE WRITTEN A COPY OF MY
TESTIMONY HERE THAT GOES INTO
MUCH GREATER DETAIL.
SOME OF MY FELLOW NICKELODEON'S
WILL SPEAK TO YOU FROM THE
HEART ABOUT THIS TERRIBLE
PROBLEM.
WE DON'T HAVE MONEY OR A
LOBBYIST.
ALL WE HAVE IS THE TRUTH AND
YOU.
YOU REPRESENT US.
PLEASE CAST POLITICS ASIDE AND
SAID TO TREAT AN ACT.
WE NEED MEDIATION WITH JOHNSON
AND HST AND LEHIGH.
WE NEED AN INVESTIGATION OF
HST.
WE ARE REACHING OUT TO YOU AS A
COMMUNITY WITH GREAT PERIL AND
ANGUISH.
A COMMUNITY THAT MANY OF YOU
HAVE SUPPORTED AND WITH YOUR
HELP, HAS FLOURISHED.
TRUTH BE TOLD, THEY HAVE COME
UNDER ATTACK BY LEHIGH WHO IS
BEEN ANOINTED BY HST TO DO SO.
IN DOING SO, HST HAS IGNORED
THE CITY SANCTION AND THEY HAVE
DISREGARDED THE DIRECTORS
RULES.
HST HAS NO HONOR THE REALITY
THAT THIS IS ONE OF ONLY TWO
AUTHORIZED OPERATORS IN ALL OF
SEATTLE.
THIS IS A REQUIREMENT.
IT IS MANDATORY AND OUTLINED IN
THE ORDINANCE. INSTEAD, HST HAS
ILLEGALLY PARTNERED UP WITH THE
COMPLEX DIRECTOR AND THE FUND
-LIKE MINIONS.
HST HAS ALLOWED LEHIGH TO
OVERTHROW OUR DEMOCRATIC
VILLAGE WHICH VOTED TO REJECT
THIS.
LEHIGH RESPONDED BY STAFFING IT
WITH THEIR OWN EMPLOYEES BACKED
UP BY INTIMIDATING SECURITY.
WE ARE NOW RULED BY UPPER
MANAGEMENT WITH BULLIES AND
DECEIVERS.
THE LEAD CASE MANAGER ASSIGNED
TO US ARE UNFAIR AND HAVE
VIOLATED THEIR OWN CODE OF
ETHICS.
THEY AND OTHERS HAVE PERJURED
THEMSELVES AND MANY PLEADED
FACTS AND SADLY ENOUGH, ARE
STOPPING AT NO COST TO
ASSASSINATE THE CHARACTER NOT
ONLY OF NICHOLASVILLE BUT
PEOPLE THROUGHOUT SEATTLE.
THESE ARE STRONG ACCUSATIONS
THAT ARE DOCUMENTED.
PLEASE READ THE ENTIRE
TESTIMONY AND LISTEN TO THOSE
THAT WANT TO TESTIFY TO THE
SPECIFICS.
COUNCILMEMBER MOSQUEDA, PLEASE
MEET WITH US.
>> THANK YOU VERY MUCH.
WE WILL TAKE A COPY OF YOUR
WRITTEN COMMENTS.
THANK YOU FOR SHARING THOSE.
SEAN SMITH FOLLOWED BY MICHELLE
ATWOOD.
WELCOME, MISTER SMITH.
>> GOOD MORNING.
MY NAME IS SEAN SMITH.
I'M THE ELECTED INTERNAL
AFFAIRS COURT NADER AT
NICHOLASVILLE.
ON APRIL 8, LEHIGH STAFF
SUPPORTED BY HST STORMED
THROUGH THE SERVICE ENTRANCE
ALL VESTED UP WITH ORANGE
LEHIGH SECURITY VEST WOULD GO
PRO CAMERAS.
MANY AWOKE TO A CHAOTIC AND
FRIGHTENING SCENE.
LEHIGH SECURITY PUSHED A
RESIDENT OUT OF THE WAY IN ORDER
TO DESTROY A FIRE DEPARTMENT
APPROVED LOCKED GATE.
THEY WALKED THROUGH THE VILLAGE
INTIMIDATING RESIDENCE.
WOMEN WERE CONFUSED AND
FRIGHTENED AND THEY HELD THEIR
CHILDREN TIGHTLY AS THEY
WATCHED THE SCENE UNFOLD BEFORE
THEM.
POLICE ARRIVED AND THEY WERE
úURGED BY LEHIGH TO ARREST
PEOPLE BUT NO ARRESTS WERE MADE.
THEY SAID THIS WAS A SOUL
MATTER RATHER THAN A CRIMINAL
MATTER.
SPD WAS PROFESSIONAL AND
THOUGHTFUL AND NEUTRAL.
ASSAULT MANAGEMENT COMMUNITY
NELLIE BROGAN. HOW COULD THIS
HAPPEN IN THE CITY OF SEATTLE?
A FORWARD THINKING CITY THAT IS
PAVING THE WAY FOR HOMELESS
PEOPLE TO BECOME PRODUCTIVE
MEMBERS OF SOCIETY.
THIS CAUSE OF FAILURE IS WITH
JASON JOHNSON, A MAN WHO HAS
NEGLECTED HIS PEOPLE AND HIS
DEPARTMENT AND HAS FAILED NOT
ONLY US BUT THE CITY OF SEATTLE.
THE WHISPERS OF FALSE
ACCUSATIONS HAVE CLOUDED HIS
JUDGMENT AND LAID HIM DOWN THE
PATH OF DECEIT.
HE HAS DISMISSED WHAT YOU, THE
COUNCILMEMBERS HAVE WRITTEN
INTO LAW. IGNORING RULES AND
DIRECTIVES AND WORST OF ALL,
THE VOICE OF HOMELESS PEOPLE.
IN A RECENT LETTER DATED APRIL
11, JASON STATED THAT HE HAS
REASON FOR MOVING FORWARD TO
LEHIGH WITH LACK OF PROGRESS
WITH THE REQUIRED MOU.
WE PROVIDED ONE BEFORE THE END
OF 2018. WHEN LEHIGH FOUND IN
RETURN IN FEBRUARY OF 2019,
NICKELSVILLE ADOPTED MANY
CHANGES .
>> MISTER SMITH, I'M SO SORRY.
IF YOU COULD WRAP UP FOR US.
>> I WILL LEAVE THE REST OF MY
TESTIMONY HERE.
>> THAT SOUNDS GOOD.
I SEE YOU HAVE IT PRINTED.
I AM HAPPY TO TAKE THAT AND I
APOLOGIZE FOR THE SHORT
TIMEFRAME.
THANK YOU, MICHELLE.
THANK YOU FOR BEING HERE.
>> THANK YOU FOR TAKING THE
TIME.
WHEN LEHIGH VALLEY DID RETURN
A RESPONSE OF A MOU, THERE ARE
MANY CHANGES TO THE TRINITY,
NOT JUST NICKELSVILLE BUT
OTHERS HAVE STATED THAT LEHIGH
FAILED TO RESPOND IN GOOD FAITH
AND WALKED OUT OF THE
DISCUSSIONS.
>> COULD YOU JUST GET A LITTLE
CLOSER TO THE MICROPHONE?
>> WE FIRST HAND WITNESSED KEY
POINTS TO THE TO 19 WHICH
LEHIGH STATED WAS 95% COMPLETE.
INSTEAD, THEY USED THE
OPPORTUNITY TO PERPETUATE THE
ASSASSINATION CAMPAIGN AGAINST
NICKELSVILLE.
THAT IS WHY THE ADVISORY
COMMITTEE HAS WRITTEN TO YOU
TO ASK FOR REMEDIATION. PLEASE
LISTEN TO THEM AND US AND READ
THE TESTIMONY.
I HAVE A MINUTE AND 15 SECONDS
LEFT TO ASK YOU GUYS FOR HELP.
MY FRIENDS AND MY FAMILY ARE
SCARED.
I HAD TO LEAVE MY COMMUNITY
BECAUSE OF DIRECT TARGETING BY
LOW INCOME HOUSING AND ACTUALLY
FLED THE STATE BECAUSE THEY
WERE SO FOCUSED ON ME AND WAS
TRYING TO USE ME TO HURT MY
COMMUNITY.
THEY NEED YOUR HELP.
THEY NEED YOU TO LISTEN TO THEM.
THEY ARE IN DANGER FROM THESE
PEOPLE AND I KNOW IT SOUNDS
INFLAMMATORY BUT IT'S NOT.
THESE THINGS ARE REAL AND
HAPPENING TO US.
THEY ARE HAPPENING TO ME.
JUST BECAUSE I AM A HOMELESS
WOMAN IN THE CITY OF SEATTLE
DOESN'T MEAN THAT I AM LESS THAN
OR THAT MY VOICE IS LESS THAN.
WE WORKED VERY HARD IN THESE
VILLAGES TO KEEP THE PEACE AND
TO GIVE PEOPLE A HAND UP AND
HELP THEM REESTABLISH THEMSELVES
, NOT A HANDOUT.
WE DON'T NEED ANYONE TO DO THE
WORK FOR US.
WE WANT TO DO IT OURSELVES.
WE WANT TO HELP OURSELVES AND
BETTER OURSELVES AND NOT BE
BULLIED FROM DOING IT AND NOT
BE ABUSED FOR DOING IT.
I KNOW ALL OF YOU HAVE READ ALL
THE DOCUMENTS THAT WE HAVE
SUBMITTED TO YOU FROM SHARE AND
NICKELSVILLE AND ALL THE THINGS
THAT HAPPENED TO US.
READ THEM, BELIEVE THEM, IT'S
TRUE.
>> THANK YOU VERY MUCH MISS
ATWOOD.
TO YOU AND MISTER SMITH, HAPPY
TO FOLLOW UP WITH YOU.
I KNOW A LOT OF FOLKS HAVE BEEN
ASKING ABOUT WHAT ELSE WE CAN
DO TO FOLLOW-UP ON THIS
QUESTION.
THE NEXT PERSON IS PEGGY COATES
FOLLOWED BY DAVID HAYNES.
HI, PEGGY.
>> GOOD MORNING CITY
COUNCILMEMBERS AND CHAIRPERSON
MOSQUEDA.
MY NAME IS PEGGY HODES AND I AM
SPEAKING TODAY TO CONVEY MY
SERIOUS CONCERN ABOUT REPEATED
AND HARMFUL VIOLATIONS OF THE
CITY'S AUTHORIZED ENCAMPMENT
COORDINATES.
I WILL BE LEAVING A PACKET WITH
SUPPORTING DOCUMENTS.
THIS ORDINANCE WAS PASSED IN
2015.
THE ORDINANCE SPECIFICALLY
MANDATES THAT ONLY AUTHORIZED
INCOME AND OPERATORS WILL
OPERATE ENCAMPMENT IN THE CITY
OF SEATTLE.
TWO ORGANIZATIONS, NICKELSVILLE
AND CHER WERE GIVEN A
DESIGNATION FOLLOWING THE
CITY'S REQUEST FOR
QUALIFICATIONS PROCESS.
THE HUMAN SERVICES DEPARTMENT
BEGAN VIOLATING THE ORDINANCE
ALMOST IMMEDIATELY.
TINY HOUSE VILLAGES HAVE BEEN
ENCOURAGED AND ABLE TO STAY
WELL PAST THE TWO YEAR LIMIT IN
THE ORDINANCE.
IN ORDER TO TRY AND SKIRT THE
LAW, HST GETS MULTIPLE
TEMPORARY USE PERMITS FOR THE
VILLAGES.
HST IS AIDED AND ENCOURAGED TO
LOW INCOME HOUSING INSTITUTE TO
TAKE OVER OPERATIONS OF
NICKELSVILLE BUT LEHIGH IS NOT
A QUALIFIED ENCAMPMENT
OPERATOR.
HST'S RESPONSE HAS BEEN FOR A
CONTRACT AND IN THIS CASE
CALLED A SERVICES AGREEMENT
WITH LEHIGH.
BUT, THERE IS NO ORDINANCE
USING A CONTRACT.
AS YOU HAVE HEARD, THE RESULT
OF THIS DIRECT VIOLATION OF A
WALL IS THAT NUMEROUS HOMELESS
PEOPLE ARE SUFFERING TRAUMA
EVERY DAY AND THEIR LONG-TERM
WELL-BEING IS IN JEOPARDY.
AN INVESTIGATION INTO WHY
LEHIGH HAS BEEN COLLABORATING
WITH HST IN VIOLATION OF THE
CITY'S OWN LAW IS OVERDUE.
EVERY DAY THAT GOES BY BRINGS
ADDITIONAL HARM TO MEMBERS OF
THE CITY'S MOST WONDERFUL
POPULATIONS AND PUTS THE CITY
AT SERIOUS RISK OF EXPENSIVE
LEGAL ACTION.
WHILE THE INVESTIGATION
PROCEEDS, PLEASE REQUIRE
REMEDIATION BETWEEN HSD,
LEHIGH, AND NICKELSVILLE.
>> THANK YOU.
THANK YOU FOR THE MATERIAL TOO.
WE WILL COME BACK MISTER HINES.
THANK YOU FOR BEING HERE.
IT'S A GOOD MORNING.
SEATTLE IS DYING BECAUSE IN
2012 POLICE REFORM SABOTAGED
THE CORRUPT LAWS.
CITY COUNCIL SHOULD REJECT
ANCIENT JOHNSON AS THE DIRECTOR
OF HUMAN SERVICES DEPARTMENT.
HE DOESN'T HAVE THE BEST
INTEREST OF THE INNOCENT
HOMELESS AND PROOF OF THAT IS
THE LACK OF ACCOUNTABILITY WITH
THE SIX-FIGURE SALARY
NONPROFITS GETTING RICH SO THE
SUBHUMAN MISTREATING THE POOR.
JASON JOHNSON SIMPLY OPEN UP
MORE CONCRETE FLOOR SPACE IN
THE BASEMENT OF CITY HALL AND
DECEPTIVELY ISSUED A MEDIA
PRESS RELEASE TO MANIPULATE
TAXPAYERS INTO BELIEVING THE
CITY GOVERNMENT WAS DOING
SOMETHING ABOUT THE INCREASES.
YET, NO ACCOUNTABILITY FOR THE
NONPROFIT OFFERING NOTHING BUT
A DIRTY MAT AND ALLOWED CEMENT
FLOOR WAREHOUSE NOT DESIGNED TO
ALLOW NORMAL LIVING.
WE NEEDED AN INVESTIGATION INTO
WHO AND WHY THE CITY GOVERNMENT
AND ALL HOME.COM HIRED THE
FUTURE COMPANY ALSO KNOWN AS
NATIONAL ELEVATION SERVICE, THE
COMPANY HAS ONLY BEEN IN
BUSINESS SINCE LAST YEAR FOR
FOUR MONTHS.
WHEN THEY GOT THEIR FIRST
CONTRACT WITH THE CITY OF
SEATTLE, WHY ON EARTH DID CITY
HALL HIRE THEM? EXCUSE ME, THEY
ARE CLUELESS ABOUT HOW TO SOLVE
THE HOMELESS CRISIS YET HIGHLY
MOTIVATED TO INCORPORATE THEIR
OWN PERSONAL RACES INTO THE
SYSTEM THAT THEY ARE EXPERTS
AT.
IN FACT, THE NATIONAL ELEVATION
SERVICE INC.
THE BUSINESS IN FEBRUARY 2019.
AFTER THEY POCKETED THEIR
PAYCHECK FROM CITY HALL TO
CREATE WHAT LOOKS LIKE A
PLAGIARIZE COMPILE OF RECENT
RELEASED REPORTS OF GOVERNMENT
AND NONGOVERNMENT AGENCIES.
THE REPORT READS QUITE FAMILIAR
. IT'S APPALLING THAT SEATTLE
WOULD BRING THE NATIONAL
ELEVATION SERVICE WHICH IS
FILLED WITH PEOPLE FROM NEW YORK
COPYCATTING OTHER EXPERT
REPORTS AND MAKING IT ALL
COMMONLY INTO A PERVERTED
RACIST LGBT AGENDA SOLVING A
PROBLEM THEY KNOW NOTHING
ABOUT.
IN FACT, MARC DONES ONLY
INTERVIEWED 200 PEOPLE THAT
WERE HOMELESS 700 PEOPLE, HE IS
BSING HIS WAY--
>> THANK YOU VERY MUCH.
WE HAVE TO CONTINUE.
THE NEXT PERSON IS MISTER GRITZ
FOLLOWED BY YOUR OWN SNELL.
>> WE KNOW YOU LISTEN TO US.
THE STATEMENTS ARE ALL ABOUT
LEHIGH AND HSD BUT THERE IS NO
MENTIONING OF NICKELSVILLE.
THAT IS ALL I HAVE TO SAY.
>> THANK YOU VERY MUCH FOR
SHARING THAT.
SHARON, THANK YOU FOR BEING
HERE.
>> THANK YOU, I APPRECIATE IT.
IS THAT TOO CLOSE?
>> YOU ARE GREAT.
>> I ACTUALLY HAVE SOME
POSITIVE, SOMETHING POSITIVE TO
SAY.
WHILE I FEEL VERY DEEPLY WITH
THE FOLKS THAT WERE JUST TALKING
BECAUSE I HAVE BEEN THERE MYSELF
BUT I HAVE A MORE POSITIVE STORY
IN A SENSE THAT I CAME HERE TO
PRESENT SOME SOLUTIONS TO THE
HOMELESSNESS IN SEATTLE.
I DON'T THINK THIS IS THE RIGHT
TIME TO DO THAT BECAUSE IT'S
QUITE ELABORATE, IF YOU WILL.
I DID WANT TO SAY THAT SEATTLE,
WHEN I FIRST CAME HERE, I'M A
LITTLE NERVOUS.
THIS IS THE FIRST TIME I AM
DOING THIS BUT YOU WILL SEE ME
A LOT MORE.
WHEN I FIRST CAME HERE, I WAS
HOMELESS MYSELF AND SOMEHOW I
CAME FULL CIRCLE.
I WANT TO THANK YOU FOR GIVING
ME MY LIFE BACK.
SEATTLE IS A GREAT CITY AND
PLAYED A BIG PART IN MY
RECOVERY.
OKAY, SO, I KNOW IT CAN BE
DONE.
I KNOW IT CAN BE DONE.
I HAVE SOME IDEAS THAT I WOULD
LIKE TO PRESENT TO THE COUNCIL.
I DON'T HAVE THEM IN FORMAT BUT
I WAS THINKING WE WOULD DO AN
ANSWER OR SOLUTION KIND OF
FINDING THING, FINDING SOLUTIONS
BUT I GUESS YOU GUYS ARE BUSY
WITH ALL THE COMPLAINTS.
SO, IF YOU COULD GET BACK WITH
ME OR WHATEVER, I WOULD
APPRECIATE IT.
THANK YOU.
>> THANK YOU SO MUCH.
WE WILL DEFINITELY FOLLOW BACK
WITH YOU.
THANK YOU FOR SHARING YOUR
PERSONAL STORY.
I THINK THE GOAL OF THIS
COUNSEL OR COMMITTEE IS TO HELP
MAKE SURE THAT WE CAN REPLICATE
THAT.
>> I HAVE AN ANSWER FOR THE
HOMELESS PART BUT NOTHING I
WANTED TO SAY WAS WHEN WILL YOU
GET BACK WITH ME?
>> WE WILL HAVE SOMEONE FOLLOW
UP WITH YOU TODAY ABOUT
MEETING WITH OUR OFFICE.
>> EXCELLENT, THANK YOU.
>> INCLUDES ALL THE FOLKS THAT
I HAVE SIGNED UP TO TESTIFY.
IS THERE ANYBODY ELSE THAT
WANTED TO TESTIFY THAT DID NOT
HAVE A CHANCE TO SIGN UP?
OKAY, SEEING NONE, THAT WAS A
PUBLIC COMMENT PERIOD.
ON BEHALF OF THE COCHAIRS,
COUNCILMEMBER SAWANT AND
BAGSHAW, WE WANT TO THANK THE
FULL COUNSEL FOR BEING HERE.
COUNCIL MEMBER HERBOLD,
GONZALEZ, HARRELL, JUAREZ, WE
ARE VERY EXCITED TO SEE
EVERYONE IN THE ROOM HERE
TODAY.
WE HAVE A PACKED AGENDA AND AT
THIS TIME LET'S MOVE FORWARD
WITH THE FIRST AGENDA ITEM. IF
YOU CAN READ INTO THE RECORD
ITEM NUMBER ONE, THAT WOULD BE
GREAT.
AND WHILE SHE'S DOING THAT, TO
THE FOLKS FROM HSD JOIN US ON
THE TABLE.
>> AGENDA ITEM NUMBER ONE FOR
BRIEFING AND DISCUSSION.
>> EXCELLENT, THANK YOU.
ANYONE WHO IS HERE FOR THE
FIRST PANEL IS WELCOME TO COME
TO THE TABLE.
I DID NOT MEAN TO LEAVE ANYONE
OUT.
THANK YOU FOR BEING HERE AND
JEFF, IF YOU WANT TO START
INTRODUCTIONS, WE WILL GO DOWN
THE LINE AND START WITH OUR
PRESENTATION.
ARE THEY WORKING?
OKAY, WE MIGHT HAVE IT ALL MUTED
.
>> THIS IS JEFF SIMS .
>> JASON JOHNSON .
>> TIFFANY WASHINGTON, HUMAN
SERVICES DEPARTMENT.
>> WELCOME BACK.
THANK YOU FOR BEING AT THE
TABLE.
JEFF, I UNDERSTAND YOU HAVE
OPENING COMMENTS.
I HAVE A FEW AS WELL IF I MIGHT
BE ABLE TO GO THROUGH MINE AND
THEN MAYBE YOU COULD TEE UP THE
PRESENTATION WE ARE ABOUT TO
GET.
WE ALL KNOW THAT WE ARE IN THE
MIDST OF THE CRISIS.
THE HOUSING CRISIS WHICH HAS
MANIFESTED ITSELF IN A
HOMELESSNESS CRISIS AND OUR
FRIENDS AND NEIGHBORS AND
FAMILY MEMBERS AND WE HAVE
PEOPLE WHO ARE SLEEPING ON THE
STREETS AND ON SHELTERED AND
SLIPPING IN SHELTERS WHICH
MEANS PEOPLE ARE HOMELESS AND
WE HAVE NOT BUILT THE HOUSING
THAT WE NEED TO CREATE EXIT
STRATEGIES OUT OF HOMELESSNESS.
FOR ABOUT A YEAR, WE HAVE BEEN
ENGAGED IN A CONVERSATION ABOUT
NEEDING TO HAVE A DASHBOARD AND
A KEY INDICATOR.
I CALLED THE DASHBOARD OF KEY
METRICS THAT WE WOULD LIKE TO
SHARE WITH THE PUBLIC AND FOR
OURSELVES SO THAT WE CAN HOLD
OURSELVES ACCOUNTABLE.
I HAVE BEEN ASKING THIS FOR
ABOUT A YEAR AND I KNOW OUR
COCHAIRS AND THE FULL COUNSEL
HAS BEEN ASKING FOR THIS FOR
LONGER.
WE WANT TO HAVE THE DATA TO
HELP EXPLAIN TO THE PUBLIC WHAT
WE ARE DOING AND WHAT WOULD
LIKE TO DO MORE.
EARLIER THIS MORNING,
COUNCILMEMBER GONZALES USED THE
WORDS THAT WE NEED THREE TEST
REPORTS.
THIS IS PART OF OUR DESIRE TO
MAKE SURE THAT WE ARE TRUE
TESTING REPORTS TO MAKE SURE
THAT WE HAVE A NUMBER AND
ACTUAL DATA IN HAND THAT TELLS
THE FULL PICTURE OF WHAT WE ARE
DOING AND WHAT WE ARE DOING
WELL AND TO HOLD OURSELVES
ACCOUNTABLE AND WHAT TO DO
BETTER.
SOME OF THE THINGS THAT YOU
HAVE BEEN REPORTED ON ARE SOME
THINGS THAT ARE ON OUR WISH
LIST.
SOME THINGS INCLUDE THE NUMBER
OF ENHANCED SHELTER BED OPEN.
DURING THE BUDGET DISCUSSIONS,
WE HEARD THERE WERE ONLY THREE
ENHANCED SHELTER BEDS (I ON
AVERAGE.
LAST MONTH WE HEARD THERE WERE
ONLY EIGHT OPEN ON AVERAGE.
WITH THESE STATISTICS, IT IS NO
WONDER THAT PEOPLE CONTINUE TO
SLEEP OUTSIDE AND NOT HAVE AN
EXIT INTO ENHANCED SHELTER SO
THAT THEY DON'T HAVE TO GET
KICKED OUT IN THE MORNING AND
LINE UP AT NIGHT.
WE ARE INTERESTED IN MAKING
SURE ON HOW THE PEOPLE WERE
CONTACTED BY THE NAVIGATION
TEAM AND WHAT THE OUTCOME WAS.
HOW DO THEY GET INTO PERMANENT
HOUSING AND IF NOT, WHY?
WE ARE INTERESTED IN THE
PERCENTAGE OF CONTACTS WHO WERE
ABLE TO SUCCESSFULLY STAY
SHELTERED AND NOT CYCLE BACK
INTO LIVING ON SHELTERED IN OUR
STREET.
WE ARE INTERESTED IN THE NUMBER
OF PEOPLE WHO ARE BYPASSING
SHELTERS AND GETTING STRAIGHT
INTO PERMANENT HOUSING AND
SUPPORTIVE HOUSING AND OTHER
LONG-TERM OPTIONS.
WE ARE INTERESTED IN A NUMBER
OF HYGIENE SERVICES AND HOW WE
ARE SCALING UP OUR APPROACH TO
MAKE SURE THAT PEOPLE HAVE
ACCESS TO REACH THOSE SERVICES
AND ABLE TO KEEP THEIR JOB
BECAUSE THEY HAVE ACCESS TO
HYGIENE SERVICES.
MORE IMPORTANTLY, WE ARE
INTERESTED IN THE NUMBER OF
PEOPLE THAT AVOIDED HOMELESSNESS
TO THE DIVERSION PROGRAM WITH
THE STATISTICS TIME AND TIME
AGAIN, THOSE NUMBERS PAINT AN
IMPORTANT PICTURE TO SEE WHO IS
FALLING AND WHO IS NOT AND HOW
WE KEY PEOPLE IN HOUSING.
ONE OF THE THINGS THAT I THINK
HAS BEEN REALLY IMPORTANT IN
THE CONVERSATIONS WE HAVE HAD
ACROSS THE CITY AS WE DO THIS
OR TOWARDS HIS HEARING FROM
PROVIDERS THAT ARE TELLING US
THAT WE ARE DOING A GREAT WORK
FROM SOME OF THE FOLKS IN
TRAINING TEAM BUT SOME OF THE
WAYS IN WHICH METRICS ARE BEING
CAPTURED.
WE ARE NOT SEEING THAT REPORT
YET.
SOME OF THESE NEW SYSTEMS ARE
BEING CREATED AND THIS SEEMS
LIKE A GOOD OPPORTUNITY FOR US
TO TEE UP THE CONVERSATION.
WE WANT TO SHOW THE
CONSTITUENTS AND MEMBERS OF THE
MEDIA AND OUR FRIENDS WHO ARE
EXPERIENCING HOMELESSNESS AND
THE PEOPLE WHO ARE WRITING AND
CONCERNED ABOUT THEIR NEIGHBORS
WHO ARE EXPERIENCING
HOMELESSNESS, WHAT THE CITY IS
DOING TO ANSWER THE QUESTION OF
HOW WE ARE SPENDING THE DOLLARS
BUT MORE IMPORTANTLY WHAT LIVES
ARE WE SAVING AND HOW ARE WE
HELPING TO STABILIZE FOLKS?
WE THINK THIS INFORMATION IS
CRITICAL TO SHOW THAT WE ARE
BEING TRANSPARENT AND WE ARE
TAKING THIS RESPONSIBILITY
SERIOUSLY AND WE ARE TRUE
TESTING WHETHER THE REPORTS ARE
ACCURATE.
WITHOUT THIS TYPE OF DATA, WE
DO NOT HAVE THE ABILITY TO PUSH
BACK AND HELP EXPLAIN WHAT IT
IS THAT WE ARE DOING AND IN
MANY CASES, WHAT WE ARE DOING
WELL.
ALSO IN CASES WHERE WE ARE
RELYING PEOPLE GETTING INTO
HOUSING, WHERE WE ARE NOT ABLE
TO MEET THE METRICS BECAUSE AS
A REGION AND IN THE CITY, WE
HAVE NOT SCALED UP THE
TREMENDOUS AMOUNT OF HOUSING
THAT WE NEED.
THE MOST RECENT REPORT IS
156,000 AFFORDABLE HOUSING
UNITS TO BE CREATED TO ADDRESS
THE CRISIS OF NOW LET ALONE THE
CRISIS THAT IS COMING AS MORE
FOLKS WANT TO MOVE TO THIS
GREAT CITY.
THIS INFORMATION IS CRITICAL
AND THAT IS WHY WE ARE ASKING
WITH SINCERITY AND HOPING FOR
HONEST ANSWERS AS WE IMPLEMENT
OUR STRATEGIES TO WORK IN
PARTNERSHIP WITH KING COUNTY.
THIS IS ONE KEY COMPONENT SO WE
HAVE A BENCHMARK TO UNDERSTAND
HOW WE ARE FOCUSING OUR
INVESTMENTS AND WE WOULD LIKE
TO DO A BETTER JOB OF IMPROVING
THE QUALITY OF OUR SERVICES.
WE NEED TO BE MINDFUL THAT THE
DATA ALONE AND THE NUMBERS
ALONE AND PERCENTAGES ALONE DO
NOT TELL THE FULL PICTURE AND
THE STORIES LIKE THE ONES WE'VE
HEARD THIS MORNING DO TELL THE
FULL PICTURE.
IF WE ARE ACCURATELY MEASURING
WHAT OUR FRIENDS ON THE FRONT
LINE AND FOLKS WHO HAVE
EXPERIENCED HOMELESS NEST ARE
TELLING US, I THINK WE CAN
PAINT A FULLER PICTURE.
AS WE BEGIN TO INTEGRATE A NEW
SYSTEM WITH KING COUNTY, I WANT
TO MAKE SURE THAT WE HAVE THE
FOCUS OF THE TABLE THAT HAVE
HAD THE LIVED EXPERIENCE TO
TELL US WHAT IT MEANS TO HAVE A
DATA SYSTEM THAT DOES NOT
RETRAUMATIZED PEOPLE EVERY TIME
THEY ARE ASKED TO FILL OUT
INFORMATION.
A SYSTEM THAT WILL GIVE US A
FULLER PICTURE OF HOW WE ARE
TRACKING EVERYTHING.
THIS IS AN EFFORT FOR US TO
RECLAIM THE RESPONSIBILITY TO
MAKE SURE THAT FOLKS ARE NOT
ONLY GETTING INTO SHELTER BUT
HOUSING AND MEDICAL SERVICES
AND LONG-TERM TREATMENT IF
NEEDED.
WHY DON'T WE GO AHEAD AND TEE
UP THE CONVERSATION.
I UNDERSTAND FROM OUR
CONVERSATION WITH FOLKS AT HSD
WERE ALSO TO THE MAYOR'S OFFICE
THAT THERE ARE MANY ENTITIES
THAT ARE TRYING TO WORK
TOGETHER ON LONGER-TERM
SOLUTIONS.
TODAY I FEEL LIKE IT'S A
PLACEHOLDER AND WE WILL TALK A
LITTLE BIT MORE ABOUT WHAT THE
LONGER-TERM ITEMS ARE THAT YOU
ARE WORKING ON BECAUSE I HAVE
SOME QUESTIONS ABOUT THAT AS
WELL.
FOR LACK OF HAVING A NEW
DASHBOARD TO SHARE TODAY, LET'S
TALK ABOUT WHAT WE DO HAVE AND
JEFF, WE ARE HAPPY TO HAVE YOU
TEE THIS UP AND THEN WE WILL
TURN OVER TO INTERIM DIRECTOR
JOHNSON AND THE TEAM.
>> THANK YOU, MADAM CHAIR.
AS YOU NOTED, THE SLIDES THAT
WE WILL BE LOOKING AT WERE
PRESENT TO THE HUMAN SERVICES
EQUITABLE DEVELOPMENT AND
RENTERS RIGHT COMMITTEE.
THIS HEARING WILL GIVE US A
CHANCE TO HEAR MORE DETAIL
ABOUT SOME OF THOSE AS WELL AS
GOING INTO OTHER ISSUES FOR THE
VARIOUS PAY METRICS.
ALSO, THERE HAS BEEN WORKED TO
DEVELOP DASHBOARDS TO HAVE A
CHANCE TO GO INTO AS WELL AS
OTHER ITEMS AS WELL.
>> THAT'S IT?
>> THAT'S IT.
>> AGAIN, COUNCILMEMBER SAWANT
HAVE THIS PRESENTATION JUST A
FEW WEEKS AGO .
>> YES, TWO WEEKS AGO.
>> OUR INTENT WAS NOT TO TRY TO
DUPLICATE IT.
THERE WERE A NUMBER OF THINGS
THAT I THOUGHT WAS REALLY GOOD
IN THE 2018 RESULTS WAS THE
FULL REPORT CAN BE FOUND ON THE
WEBSITE.
WHAT WE HAVE DONE IS JUST
PULLED OUT A SELECT NUMBER OF
THOSE LINES THAT POTENTIALLY WE
COULD WALK THROUGH.
I THINK THE HOPE WAS TO HAVE
THE 2018 RESULTS FROM HSD.
THE NAVIGATION TEAM REPORT WAS
SUBMITTED TO US AS WELL AND
SOME OF THE DATA.
DIRECTOR JOHNSON, AS YOU GO
THROUGH THIS, DON'T FEEL LIKE
YOU HAVE TO REPEAT EVERYTHING
THAT YOU PRESENTED.
DO FEEL LIKE YOU HAVE THE LEEWAY
TO SAY IN THIS OTHER REPORT
THAT WE HAVE, THIS IS A GOOD
INDICATOR AND WE HAVE THE GREAT
REPORT THAT THE TEAM THAT WE
HAVE BEEN TRACKING IN YOUR
IDEAL WORLD, IF WE HAVE THAT
MAGIC WAND AND A DASHBOARD IN
FRONT OF US, WHAT YOU WOULD ADD
TO THE INDICATORS THAT ARE NOT
YET HERE.
I HOPE THAT HELPS.
>> GREAT, THANK YOU.
I APPRECIATE BEING WITH YOU
THIS MORNING.
AS HAS BEEN MENTIONED SEVERAL
TIMES, TIFFANY AND I WERE AT
THE COMMITTEE TABLE JUST TWO
WEEKS AGO PRESENTING 20 TEENS
YOUR AND DATA.
THE DATA IS PERFORMANCE-BASED
DATA AND DATA THAT PRIMARILY
LOOKS AT EXITS AND IT'S THAT
DATA THAT HELPS US UNDERSTAND
WHETHER OR NOT THE INVESTMENTS
THAT WE ARE MAKING ARE HAVING
THE DESIRED IMPACT.
THE HIGH-LEVEL TAKE AWAY FROM
THAT PRESENTATION WERE THAT IN
2018, WE WERE ABLE TO SERVE
MORE PEOPLE AND HOUSEHOLDS LAST
YEAR THAT WE WERE IN 2017.
MORE HOUSEHOLDS MOVED FROM
HOMELESSNESS TO PERMANENT
HOUSING IN 2018 VERSUS 2017.
WE ALSO SAW THAT MORE
HOUSEHOLDS MAINTAINED THEIR
PERMANET HOUSING DUE TO
PERMANENT SUPPORTIVE HOUSING
EFFORTS AS WELL AS PREVENTION
EFFORTS WHEN COMPARING 2018 AND
2017.
PROGRAM BY PROGRAM AND AGAIN WE
CAN USE THESE SLIDES AGAIN IF
YOU HAVE SPECIFIC QUESTIONS OR
TO HIGHLIGHT SOME OF THIS.
PROGRAM BY PROGRAM, WE ARE
SEEING THIS REFLECTED.
ESPECIALLY WHEN WE LOOK AT THE
PERFORMANCE OF SUPPORTED
HOUSING.
IT'S A REMINDER OF HOW THING
THAT HAS A THREAT OF SERVICES
AVAILABLE TO INDIVIDUALS WHO
HAVE EXPERIENCED CHRONIC
HOMELESSNESS AND BEHAVIORAL
HEALTH AND NEEDS.
THESE ARE SERVICES THAT ARE
PROVIDED SO THAT INDIVIDUALS
HAVE THE SUPPORT THAT THEY NEED
TO STAY HOUSE.
WE ARE ALSO SEEING GREAT
SUCCESS IN THE VERSION.
THE VERSION IS BOTH THE ACT OF
BEING CREATIVE WITH AN
INDIVIDUAL IN HELPING THEM
EXPLORE WHAT OPTIONS THEY HAVE
AVAILABLE AND PLUS ONE-TIME
CASH ASSISTANCE TO HELP MOVE
WHATEVER THE PLAN IS FORWARD.
WE ARE SEEING THAT DIVERSION
CAN BE VERY CLIENT FOCUSED AND
CUSTOMER CENTERED BECAUSE IT IS
THAT PERSON AND THEIR OWN
CREATIVITY AND OPTIONS THAT
THEY DESIGN THAT ARE PUT INTO
ACTION.
SOMETIMES, THAT REQUIRES SOME
CASH ASSISTANCE BUT NOT EVERY
TIME. SOMETIMES IT REALLY IS
THAT CREATIVE THINKING WITH
CASE MANAGEMENT THAT IS OFFERED
BY CAN HELP SOMEONE AVOID THE
EMERGENCY CRISIS RESPONSE
SYSTEM.
WE ALSO SAW INCREDIBLE RESULTS
AND ENHANCED SHELTERS ARE
TYPICALLY OPEN FOR THE 24 HOUR
PERIOD OF TIME.
THEY HAVE BARRIERS TO ENTRY AND
INCREASE SUPPORT SUCH AS CASE
MANAGEMENT AND HOUSING
NAVIGATION.
THEY ALSO HAVE BASIC THINGS
THAT PEOPLE NEED SUCH AS
LOCKERS AND HYGIENE SERVICES.
IT CAN BE A SPACE WHERE COUPLES
CAN GO TOGETHER AND IT CAN BE A
SPACE FOR INDIVIDUALS OR
COUPLES CAN BRING THEIR PETS.
WE ARE SEEING THAT BY ENHANCING
THE SHELTER ENVIRONMENT
BANQUETING SERVICES AND
REDUCING BARRIERS THAT PEOPLE
ARE MUCH MORE LIKELY FIVE TIMES
AS LIKELY TO EXIT AND PERMANENT
HOUSING THAN THE BASIC SPACE.
>> CAN WE PAUSE HERE ON THIS
THING?
MANY TIMES WHEN WE TALK TO FOLKS
WHO ARE SLEEPING OUTSIDE ON
SHELTERED AND PERHAPS IN A
TENT, ONE OF THE BIGGEST
CONCERNS THAT WE HEAR ABOUT IS
THAT THEY CAN GO WITH THEIR
PARTNER INTO THESE OVERNIGHT
SHELTERS.
THAT THEY CAN BRING THEIR DOG
OR PETS AND THAT THEY ARE
WORRIED ABOUT THEIR FAMILY
BEING SPLIT UP.
MANY OF US HAVE BEEN TRYING TO
WORK ON ADDITIONAL DOLLARS FOR
AND DANCED SHELTERS THAT PEOPLE
HAVE THE SHOWER AND A WALKER
AND A PLACE TO CALL HOME AND A
PLACE THAT IS TRULY THEIR OWN
IF NOT DIRECTLY INTO MORE
PERMANENT SUPPORT OF HOUSING.
WHEN WE ONLY HAVE A HANDFUL OF
BEDS (NIGHT, I THINK IT HELPS
PAINT A STORY OF WHY FOLKS
MIGHT NOT BE GETTING OFF AT THE
STREET WITH THAT TYPE OF
ENHANCED OPTION THAT IS NOT
AVAILABLE.
DO YOU HAVE DATA ON THE NUMBER
(NIGHT OVER IN THE LAST MONTH
OR THE LAST QUARTER THAT YOU
COULD SHARE WITH US?
>> YEAH, SO OUR PRESENTATION
TWO WEEKS AGO REALLY HAD A
GREAT EMPHASIS ON EXITS.
EXITS TO PERMANENT HOUSING IS
THE KEY PERFORMANCE METRIC THAT
WE PAY ATTENTION TO TO
UNDERSTAND IF A PROGRAM AND
REALLY IF OUR SYSTEM IS
PERFORMING THE WAY THAT WE
WANTED TO.
WE HAVE AN EXPECTATION AND WE
STATED EXPECTATION IN 2018
CONTRACTS THAT MORE PEOPLE BE
EXITED FROM HOMELESSNESS INTO
PERMANENT HOUSING.
THAT IS THE EXPECTATION THAT WE
PUT INTO CONTRACTS.
WE WANTED A PERMANENT END TO
SOMEONE'S EPISODE OF
HOMELESSNESS.
WE ARE SEEING MORE HOUSEHOLDS
EXIT PERMANENT HOUSING THAN
EVER BEFORE.
WITH THAT SAID, IT'S NOT THE
ONLY INDICATOR WE LOOK AT.
WE LOOK AT IN PARTNERSHIP WITH
KING COUNTY AND THE AVERAGE
LENGTH THAT SOMEONE STAYS IN A
PROGRAM.
WE LOOK AT WHETHER OR NOT
PEOPLE RETURN TO HOMELESSNESS
AFTER USING A PROGRAM.
WE LOOK AT THE ENTRIES FROM
HOMELESSNESS.
THAT MEANS IS SOMEONE QUITE
LITERALLY IS LIVING ON SHELTERED
WHEN IS A RESOURCE AND THEN WE
ALSO LOOK AT UTILIZATION RATES.
IT'S THAT METRIC OR DATA AROUND
UTILIZATION THAT HELPS US
UNDERSTAND HOW MANY BEDS ARE
AVAILABLE.
IN 2018, UTILIZATION RATES WERE
VERY HIGH.
THAT MEANS PEOPLE WERE USING
THOSE SERVICES AND RESOURCES
THAT ARE AVAILABLE IN THIS
COMMUNITY WITH BASIC SHELTERS
HAVING A UTILIZATION RATE OF
94%.
ENHANCED SHELTERS HAD A
UTILIZATION RATE OF 97%.
WHAT THAT TELLS US IS THAT WITH
THOUSANDS OF PEOPLE LIVING IN
SHELTERED IN OUR COMMUNITY,
THERE ARE NOT ENOUGH SHELTER
AND HOUSING RESOURCES TO MEET
THE DEMAND.
THERE IS NOT TRUE FOR EVERY
PERSON.
UTILIZATION RATES OF THE 2100
BASIC ENHANCED SHELTERS THAT
HSD INVEST IN ON AVERAGE IS A
95.5% . THAT MEANS THERE ARE
100 BEDS AVAILABLE ON ANY GIVEN
NIGHT FOR THE THOUSANDS OF
PEOPLE WHO ARE LIVING OUTDOORS.
TO ECHO THE OPENING STATEMENT,
WHILE WE ARE PROUD OF THE
RESULTS THAT OUR INVESTMENTS
HAVE HAD, WE SEE THAT PROGRAMS
ARE WORKING TO MAKE REAL CHANGE
FOR THE PEOPLE WHO ARE
FORTUNATE ENOUGH TO BE ABLE TO
ACCESS THEM.
THERE IS ALSO A GAP BETWEEN
WHAT IS AVAILABLE AND WHAT IS
NEEDED.
>> I KNOW COUNCILMEMBER
BAGSHAW HAS A QUESTION.
I JUST WANT TO FOLLOW-UP.
YOU HAVE 97% CAPACITY FILLED?
>> THAT IS CORRECT.
>> YOU HAVE A NUMBER OF BEDS
OPEN ON AVERAGE A NIGHT IN OUR
ENHANCED SHELTER WHICH MEANS
SHOWERS DON'T HAVE TO GET
KICKED OUT IN THE MORNING.
DON'T HAVE TO LINE UP AT NIGHT
AND CAN COME WITH YOUR PARTNER
AND ALL THE THINGS THAT I THINK
ARE BARRIERS TO PEOPLE EITHER
ACCEPTING HELP OR FILLING
DISTRUST OF THE SYSTEM WHEN
THAT CREATES THE GREATER
INSTABILITY.
>> WE ARE DOING SOME QUICK
MATH.
>> I KNOW IN NOVEMBER THE
NUMBER WAS THREE AS A FOLLOW-
UP TO A BUDGET BRIEFING.
WE GOT THAT IN WRITING FROM AN
EMAIL AND THEN THANK YOU FOR
FOLLOWING UP WITH MY QUESTION
ABOUT HOW MANY PEOPLE OR HOW
MANY BEDS WERE VACANT.
IT ONLY SOUNDED LIKE EIGHT.
IF YOU TAKE EIGHT OVER 4500
PEOPLE IN THE REGION BEING ON
SHELTERED, I THINK IT HELPS
PEOPLE UNDERSTAND THE SEVERE
LACK OF ACCESS TO SHELTERS THAT
WE CURRENTLY HAVE.
>> USING THIS UTILIZATION RATE
OF 97% OVER THE TOTAL NUMBER OF
ENHANCED BEDS THAT EXIST, IT
LEAVES ROUGHLY 40 BEDS
AVAILABLE ON ANY GIVEN NIGHT IN
THE ENHANCED BED SHELTER
SYSTEM.
MORE THAN EIGHT BUT STILL NOT
NEARLY THE NUMBER TO MATCH THE
KNEE.
>> THIS IS PART OF THE REASON
WHY I THINK A DASHBOARD IS
INCREDIBLY IMPORTANT . TO GO
FROM PREVENTS TO A BEDS AND
THEN HAVE A NUMBER KHAKI WAITED
IN THE MOMENT BY CONSIST OF 40,
THAT MAKES ME A LITTLE BIT
NEROUS THAT WE ARE NOT
CALCULATING VACANCIES ON
AVERAGE A NIGHT.
THAT IS HELPFUL MAP TO
UNDERSTAND.
EVEN 40 COMPARED TO 4500 PEOPLE
IS NOT NEARLY ENOUGH.
HAVING THAT NUMBER WOULD BE
IMPORTANT TO ASK IF YOU COULD
FOLLOW UP ON THAT.
COUNCILMEMBER BAGSHAW.
>> I HAVE TOO MANY QUESTIONS I
WILL JUST BOIL IT DOWN TO ONE.
FIRST OF ALL I WILL SAY THANK
YOU.
THANK YOU FOR THE WORK YOU ARE
DOING.
I KNOW TODAY IS A TOUGH DAY AND
I WANT TO ACKNOWLEDGE THAT.
BUT COUNCILMEMBER MOSQUEDA WAS
TALKING ABOUT IS THE CONTINUUM.
WE HAVE BEEN TALKING ABOUT THIS
FOR A LONG TIME AND ACKNOWLEDGE
THE FACT THAT BEING ABLE TO
MOVE PEOPLE INTO A DIFFERENT
PLACE IN THEIR LIVES IS
IMPORTANT. WE ARE ALSO SEEING
AND HEARING THAT PEOPLE DON'T
HAVE A PLACE FOR TONIGHT WHERE
THEY CAN BE SETTLED IN.
DO YOU HAVE THOUGHTS NOW WITH
YOUR DEPARTMENT ON HOW WE CAN
INCREASE THOSE NUMBERS OF
PLACES THAT PEOPLE CAN GO 24/7?
I KNOW COMES MEMBER MOSQUEDA
WENT TO LOS ANGELES AS AN
EXAMPLE AND LOOKED AT SOME OF
THE OPTIONS WHETHER THE BIG TENT
OR FINDING BUILDINGS THAT WOULD
GET PEOPLE INTO TO EXPAND THIS,
WE KNOW THAT IF WE ARE GOING TO
HAVE THIS WHOLE CONTINUUM THAT
IS WORKING, WE HAVE TO HAVE
MORE PLACES TO GET PEOPLE OFF
THE STREETS WHERE THEY CAN STAY
AND FEEL GOOD ABOUT BEING THERE.
THIS IS WORKING AS PART OF THE
REGIONAL SYSTEM TOO.
ARE THERE SOME HINTS OR THINGS
GOING ON THAT WE HAVE NOT
TALKED ABOUT FOR THE LAST 10
YEARS THAT I HAVE BEEN HERE?
I KNOW WE ARE MAKING PROGRESS
BUT REGIONALLY WE NEED TO BE
EXPANDING THESE NUMBERS.
ONCE AGAIN, WE ARE AT THE
INTERSECTION OF MORE PERMANENT
PLACES TO BE.
THE CRIMINAL JUSTICE REFORM AND
MENTAL AND BEHAVIORAL HEALTH.
HOW CAN WE MOVE THESE NUMBERS
AND WORK WITH THEM SO THEY HAVE
PLACES TO REFER PEOPLE TO?
>> THANK YOU.
VERY GOOD BUT VERY COMPLEX
QUESTION.
OVER THE LAST YEAR IN 2018, WE
NEARLY DOUBLED THE NUMBER OF
ENHANCED SHELTER BEDS THAT WE
HAD THE PREVIOUS YEAR IN 2017.
THAT COMES WITH A COST.
SHELTER ENHANCEMENTS ARE MORE
EXPENSIVE AND KEEPING A
FACILITY OPEN FOR A 24 HOUR
PERIOD IS MORE EXPENSIVE.
THE DOUBLING EFFORT COST ALMOST
$6 MILLION.
ENHANCING THE SERVICES THAT ARE
AVAILABLE AND ENHANCING THE
LENGTH OF TIME THAT PEOPLE CAN
STAY INDOORS AND OFFERING THE
ABILITY FOR PEOPLE TO STORE
THEIR BELONGINGS DOES COST AND
DOES HAVE A VERY REAL COST TO
IT.
WITH THESE LIMITED RESOURCES,
LIKE I SAID, WE HAVE BEEN ABLE
TO DOUBLE THE NUMBER OF
ENHANCED BEDS THAT WE HAVE IN
OUR SYSTEM.
LIKEWISE, UNDER MAYOR DURKIN'S
LEADERSHIP, WE HAVE BEEN ABLE
TO OPEN MORE NEW SHELTER BEDS
THAN ANY OTHER POINT IN
HISTORY.
WE HAD AN INCREASE IN SHELTER
BEDS OF 25%.
THOSE ARE MIX OF BASIC AND
ENHANCED.
AN EXAMPLE, MOST OF THEM ARE
ENHANCED BEDS BUT AN EXAMPLE OF
EXPANSION THAT HAS OCCURRED FOR
BASIC OVERNIGHT ONLY HAPPENS IN
THIS BUILDING.
THERE IS AN OVERNIGHT SHELTER
RUN BY THE SALVATION ARMY IN
CITY HALL AND WE EXPENDED THAT
EFFORT LAST YEAR.
THAT IS AN EXAMPLE OF THE BASIC
BEDS BUT A MAJORITY IS NEARLY
75% OF THAT EXPANSION. WE ALSO
HAVE INCREASED PROGRAMS THAT WE
KNOW WORK.
WE DOUBLE DOWN ON THE VERSION
AND WANTED TO MAKE SURE THAT
THERE WAS MORE CLIENT
ASSISTANCE AVAILABLE SO THAT
PEOPLE COULD BE DIVERTED.
WE ALSO DID MORE DIVERSION
TRAINING WITH OUTREACH WORKERS
AND THE NAVIGATION TEAM SO THAT
THERE IS ASSURANCE THAT THOSE
PEOPLE WALKING THE STREETS AND
ENGAGING WITH FOLKS THAT ARE
LIVING ON SHELTERED HAVE THE
SKILLS NECESSARY TO HAVE A
DIVERSION CONVERSATION WITH
INDIVIDUALS THAT THEY ARE
ENGAGED WITH.
WE TALKED ABOUT ENHANCED
SHELTER BUT I SHOULD MENTION
THE SERVICES OF THE VILLAGES.
THOSE STOOD UP WITH BARE-BONES
SERVICES AND NOW HAVE CASE
MANAGEMENT AND OTHER SERVICES
IN PLACE SO THAT THEY
ESSENTIALLY OPERATE VERY SIMILAR
TO AN ENHANCED SHELTER MODEL.
WE ALSO WANT TO ACKNOWLEDGE
THAT WHILE WE HAVE BEEN LASER
FOCUSED ON EXITS, THAT IS AN
IMPORTANT METRIC TO DEFINE
SUCCESS OF THE INVESTMENTS WE
ARE MAKING, THERE IS ALSO
DEBATE ABOUT WHETHER THAT IS
TH RIGHT METRIC TO PAY
ATTENTION TO.
FUTURE LABS AND NIS, THIS IS
REFERRED TO BY MANY NAMES BUT
THEY HAVE OFFERED FOCUSING ON
RETURNS TO HOPELESSNESS THAT
HELPS US UNDERSTAND IF THE
INTERVENTIONS IN PLAY ARE HAVING
A MEANINGFUL RESULT.
MEANING THAT THEY ARE PROBABLY
PUTTING SOMEONE'S EPISODE OF
HOMELESSNESS TO END.
LIKEWISE, THIS IDEA OF
CONSOLIDATION, WE ARE SEEING
THAT AS A WORK MORE CLOSELY
WITH PARTNERS OF THE COUNTY AND
WHETHER WE ARE TALKING ABOUT
DATA OR PROGRAMMING, THERE IS
ALWAYS, WE ARE ALWAYS BETTER
OFF.
IT'S VERY RARE THAT WE FUND
FULL PROGRAM AND ISOLATION.
MOST THE TIME WE ARE MAKING AN
INVESTMENT IN PARTNERSHIP WITH
THE COUNTY SO THIS IDEA OF
CONSOLIDATION HAS BEEN
DISCUSSED AND WE WILL GET AN
UPDATE EARLIER THAT WE BELIEVE
WILL HAVE AN IMPACT.
>> I ASKED THAT YOU KEEP YOUR
INTEREST A LITTLE SHORTER
BECAUSE WE HAVE OTHER
COUNCILMEMBERS I WANT TO GET IT
IN.
>> IF YOU HAVE THE INFORMATION
NOW OR IN THE FUTURE , MY
UNDERSTANDING IS THAT SOME OF
THE SHELTERS WILL GIVE FOLKS
THAT ARE THERE A FIRST RIGHT TO
RETURN. I IMAGINE ON A GIVEN
NIGHT, SOME OF THOSE FOLKS
DON'T SHOW UP.
IN THE COUNTING OF HOW MANY
BEDS ARE AVAILABLE, IF A BED IS
VACANT THAT NIGHT BUT NOT
AVAILABLE TO ANYONE ELSE
BECAUSE THEY DID NOT COME BACK
OR MAYBE IT BECAME AVAILABLE AT
10:00, HOW THOSE NUANCES FIT
INTO THE COUNTING.
>> WE HAVE SHELTERS REPORT IN
THE MORNING.
THE NUMBER OF BEDS THEY HAD
OPENED THE NIGHT BEFORE SO THAT
THE NAVIGATION TEAM HAS THOSE
BEDS BECAUSE YOU ARE TALKING
ABOUT THE DISCREPANCY OF IT IS
10:00 AND I AND SOMEONE DID NOT
RETURN.
THOSE OPENINGS GET COMMUNICATED
TO THE TEAM THE FOLLOWING
MORNING.
>> I WOULD ALSO JUST ADD THAT
THERE ARE EFFORTS SUCH AS
OPERATION NIGHTWATCH THAT HAD
AN INFORMAL COORDINATION WITH
SHELTER PROVIDERS SO THEY ARE
AWARE. THERE ARE GREAT EFFORTS
TO HELP BY TRANSPORTATION SO
THAT PEOPLE CAN GET FROM A FULL
SHELTER TO A SHELTER WHERE
THERE IS A BED.
I THINK THEY DO AN EXCELLENT
JOB OF COORDINATING WITH EACH
OTHER TO MAKE SURE ALL BEDS ARE
FULL.
>> COUNCILMEMBER HERBOLD.
>> THANK YOU.
I WAS WONDERING IF YOU COULD
SPEAK TO WHETHER OR NOT IN YOUR
OBSERVATION THERE IS SOMETHING
THAT IS FUNDAMENTAL ABOUT THE
CITY PERMITTED VILLAGES THAT
CONTRIBUTES TO THE HIGH RATE OF
EXITS TO PERMANENT HOUSING.
IT LOOKS LIKE IT'S ABOUT 33% IN
2018 AND WHEREAS WE LOVED
ENHANCED SHELTERS, IT IS A
HIGHER RATE OF EXIT AND THE
INVESTMENT NECESSARY TO STAND UP
, IT'S A DIFFERENT LEVEL OF
INVESTMENT THAN NECESSARY TO
BUILD AND OPERATE.
>> YEAH, I WOULD AGREE THAT
SOME OF THE UPFRONT COSTS ARE A
LOT LOWER FOR STANDING UP
ENCAMPMENTS VERSUS A BRICK AND
MORTAR SHELTER.
SOME OF THE ONGOING SERVICE
PROVISIONS ARE VERY SIMILAR.
I CREDIT THE EXIT RATE AND THIS
IS AN IMPRESSIVE CHANGE IN THE
EXIT RATE THAT WAS ON 2018 TO
THE ENHANCEMENTS THAT WERE
OFFERED TO THE SERVICES THAT
WERE OFFERED AND IN THOSE
PERMITTED VILLAGES.
THESE ARE GOOD AND PROFESSIONAL
CASE MANAGEMENT'S THAT FOCUSES
FIRST ON HOUSING.
THERE'S A CONVERSATION WITH
EACH INDIVIDUAL STANDING ABOUT
MAKING A PLAN TO EXIT THAT
VILLAGE AND ENTER INTO HOUSING.
THIS IS HAPPENING ACROSS THE
BOARD BUT IT VILLAGES, SOMETIMES
THERE IS A SMALLER POPULATION
SIZE.
NOT ALWAYS BUT THAT HELPS.
WE ARE LEARNING A LOT SPECIAL
FROM OUR FRIENDS ABOUT HOW CASE
MANAGEMENT AND CLIENT RATIO CAN
BE A BENEFIT OR BARRIER TO
HAVING SUCCESS. IT'S VERY CLEAR
THAT THE ENHANCEMENTS WE HAVE
MADE OUR WHY THOSE PROGRAMS ARE
SEEING SUCCESS.
>> I THINK YOU HAVE TO BE
CAREFUL LOOKING AT THE NUMBER
OF PEOPLE SERVED SO THE RATE IS
REALLY IMPORTANT AND TO
UNDERSTAND THE COST PER.
IF YOU LOOK AT CITY VILLAGES IN
Ö018, IT'S HER 650 PEOPLE AND
ENHANCED EMERGENCY SHELTER AND
SERVE 6554.
WE ARE DOING AN ANALYSIS
INTERNALLY THAT LOOKS AT THE
COST PER VERSES FOR TINY
VILLAGES AND TO GET INTO SOME
OF THE NUANCES SO THAT WE DON'T
HAVE DATA THAT IS NOT SOLIDLY
ABLE TO BE BACKED UP.
>> SO, EVEN THOUGH THE CITY
VILLAGES NOW PROVIDE MANY OF
THE SAME TYPES OF SERVICES THAT
THE ENHANCED SHELTERS PROVIDE,
YOU ARE SPECULATING THAT THE
DIFFERENCE MIGHT BE THAT THEY
ARE BOTH DOING CASE MANAGEMENT
SERVICES.
I ASSUME THEY ARE BOTH SIMILAR
QUALITY SO YOU'RE SPECULATING
THAT THE DIFFERENCE MIGHT HAVE
TO DO WITH THE CASELOADS.
>> YEAH, IF YOU LOOK AT THE
NUMBER OF PEOPLE SERVED , THERE
IS A BIT OF SCALE.
WE ARE NOT COMPARING APPLES TO
APPLES.
THE ENHANCED SHELTERS ARE
SERVING IN A MUCH LARGER
POPULATION THAN THE TINY
VILLAGES.
THERE ARE MANY PEOPLE WHO ARE
USING THOSE ENHANCED SHELTERS
IN EXACTLY THE WAY THE SHELTER
WAS DESIGNED.
THEY ARE COMING IN AND STAYING
FOR A SHOT WHILE AND THEY ARE
ADDRESSING SOME CRISIS IN THE
LIFE THEY MOVE ON.
SO, WE ARE SEEING SORT OF A
DIFFERENT -- SAME POPULATION
BUT A DIFFERENT USAGE OF THE
TINY VILLAGES THAN WE ARE SOME
OF THE ENHANCED SHELTERS.
I WOULD ALSO SAY I HAVE SOME
CURIOSITY JUST ABOUT THE SPACE
AS WELL.
TINY VILLAGES HAVE YOUR OWN
INDIVIDUAL SPACE VERSUS THE
ENHANCED SHELTER FOR THE MOST
PART AND WHILE WE DO EVERYTHING
IN THE DESIGN PHASE, TO MAKE
SURE THAT GROUPS OF PEOPLE ARE
CONGREGATING AS FEW OF NUMBERS
AS POSSIBLE.
THERE STILL ARE ENHANCED
SHELTERS WERE PEOPLE IN LARGE
NUMBERS OF PEOPLE ARE SLEEPING
IN A SINGLE ROOM TOGETHER.
I HAVE SOME CURIOSITY ABOUT THAT
AND WHETHER OR NOT THAT HAS AN
IMPACT ON THE RESULTS WE ARE
SEEING.
>> THANK YOU.
>> THANK YOU VERY MUCH TO BOTH
OF YOU.
OUR TIME IS RUNNING OUT FOR
THIS PRESENTATION.
THERE AR A FEW THINGS THAT
CAUGHT MY EYE.
AS WE TALK ABOUT THE WISH LIST
GOING FORWARD AND AS WE CREATE
OUR DASHBOARD, I THINK IT WOULD
BE HELPFUL TO KNOW HOW MANY
FOLKS HAVE ACCESS TO CASE
MANAGERS AND HOW MANY OF THEM
ARE ABLE TO KEEP THAT SAME CASE
MANAGER.
AS YOU'LL REMEMBER, ONE THE
BIGGEST ISSUES I WORKED ON WAS
TO MAKE SURE THAT WE HAD MORE
DOLLARS GOING INTO THE CASE
MANAGERS THAT CAN HELP
STABILIZE FOLKS AND GET THEM
INTO HOUSING AND THE SERVICES
THAT THEY NEED.
DUE TO THE HIGH TURNOVER RATES,
WE KNOW A LOT OF THE CASE
MANAGERS ARE TURNING OVER.
IF THERE IS A WAY TO TRACK
CONSISTENCY, THAT WOULD BE
HELPFUL AND COUNCILMEMBER
HERBOLD ENDED ON A VERY GOOD
NOTE.
THERE ARE A FEW THINGS, IF WE
JUST TAKE ONE MORE MINUTE TO
TALK ABOUT THAT, THERE ARE THE
DATA MODEL TEAM AND THE AMAZON
AND HST.
THERE IS A NAVIGATION APP WHICH
HAS MICROSOFT AND HSD AND THE
FIRE DEPARTMENT.
I THINK WE WOULD BE INTERESTED
IN GETTING A FULL BRIEFING ON
WHAT THOSE PROGRAMS OR RESEARCH
EFFORTS ARE AND AGAIN I WILL
REITERATE THAT I THINK THERE'S
A NUMBER OF FOLKS THAT ARE
CONCERNED ABOUT WHO WAS MISSING
FROM THOSE TEAMS AS YOU THINK
ABOUT WHO WAS AT THE TABLE TO
CREATE THE METRICS THAT WE NEED
TO MAKE SURE WE ARE TRACKING
WHAT SUCCESS LOOKS LIKE.
THIS LEADS INTO THE SECOND PANEL
AND IF WE HAD A WISH LIST OF
MEASURING WHAT WE WERE DOING
WELL IN THE COMMUNITY AND NOT
GETTING CREDIT FOR YET AS WE
THINK ABOUT THIS NEW SYSTEM
PULLING AND THOSE VOICES AND
IDEAS.
WAS THAT A HAND THAT I SAW?
OKAY, ANY OTHER COMMENTS?
>> I HAVE ONE.
IN ADDITION TO THE EFFORTS THAT
YOU JUST MENTIONED, I WANTED TO
SHARE THAT THERE IS ALSO AN
EFFORT TO UPDATE AND RE-CREATE
AND REDESIGN THE DASHBOARDS
LETTER ON ALL HOME KING COUNTY
WEBSITES.
THAT IS AN EFFORT THAT WILL BE
LAUNCHED IN EARLY MAY AND WE
WILL BE ABLE TO SHARE THAT NEW
DASHBOARD WITH YOU.
I'M LOOKING FORWARD TO THIS
BECAUSE IT IS THE FIRST TIME
THAT WE WILL HAVE GOOD
INFORMATION THAT SHOWS INFLOW
VERSUS OUTFLOW.
WE STARTED TODAY'S CONVERSATION
TALKING ABOUT INFLOW AND OUTFLOW
BUT THIS WILL OFFER US INSIGHT
INTO OUR REGION AND THE EFFORT
TO ADDRESS A STEADY STREAM OF
PEOPLE WHO ARE EXPERIENCING
HOMELESSNESS.
IT WILL GIVE US A GOOD IDEA OF
OUR SYSTEM'S ABILITY TO KEEP UP.
I ALSO WANTED TO SHARE THAT
THERE WILL ALSO BE AN EFFORT
INSIDE OF HSD TO DO A BETTER
JOB OF VISUALIZING THE DATA
THAT WE COLLECT.
WE COLLECT A LOT OF DATA AND A
LOT OF THAT DATA CAN BE WIDGETS
OR COUNTY DOING HEADCOUNTS ABOUT
HOW MANY PEOPLE WE ARE SERVING
AND THAT KIND OF THING.
IF WE ARE COLLECTING THAT DATA,
WE NEED TO BE ABLE TO USE IT
AND HELP YOU UNDERSTAND IT.
WE WILL BE WORKING TO BETTER
VISUALIZE AND BETTER TELL THE
FULL STORY OF THE SERVICES ARE
PROVIDED WITH INVESTMENTS TO
COME TO THE DEPARTMENT.
>> WHAT IS THE TIMELINE ON
THAT?
>> YEAH, YOU KNOW, WE ARE AT A
CRITICAL DEVELOPMENT PHASE.
A LOT OF THIS, WHETHER IT WAS
ITEMS THAT YOU MENTIONED OR THE
EFFORTS UNDERWAY TO BE ROLLED
OUT IN EARLY SUMMER.
I MENTIONED THE DASHBOARD AND
THOSE CHANGES THAT WILL BE
ROLLED OUT IN EARLY MAY.
SOME OF THE EFFORTS THAT WE ARE
WORKING IN PARTNERSHIP WITH THE
MAYOR'S OFFICE ARE DUE OUT JUNE
OR JULY AND WE ARE WORKING IN
PARTNERSHIP WITH THE INNOVATION
AND PERFORMANCE TEAM TO UPDATE
THOSE DASHBOARDS RELATED TO THE
SUB CABINETS INCLUDING
HOMELESSNESS AND THAT IS WHERE
A LOT OF OUR DATA WILL SHOW UP.
THAT SHOULD BE ABLE TO BE
ROLLED OUT WITH Q2 DATA.
WE ARE LOOKING AT THIS NEW
VISUALIZATION OF DATA BEING
AVAILABLE TO US THIS SUMMER.
>> EXCELLENT.
I APPRECIATE THE VISUALIZATION.
THAT IS ONE OF THE BIGGEST
THINGS I HAVE BEEN ASKING FOR.
I DO APPRECIATE THE WORK YOU
ARE DOING.
HOWEVER, INSTEAD OF WAITING FOR
THE THREE MONTHS UNTIL JULY, I
AM HOPING WE CAN WORK WITH YOU
FOR AN INTERIM REPORT THAT
MIGHT SUMMARIZE SOME OF THE KEY
PIECES. I WOULD BE REMISS IF WE
DIDN'T ALSO SAY VISUALIZING THE
NUMBER OF HYGIENE SERVICES THAT
WE NEED, THE NINE NATIONS AS
THERE SHOULD BE ONE TOILET FOR
EVERY 20 PEOPLE AND BY THAT
CENTER, STILL NEEDS 224 TOILETS
AROUND THE CITY AND WE
CURRENTLY HAVE SIX ACCORDING TO
THE AUDITOR'S REPORT.
THIS IS A CRISIS NOT ONLY FOR
THOSE WHO ARE UNFORTUNATELY ON
SHELTERED AND LIVING OUTSIDE
BUT ALSO FOR THE GENERAL
PUBLIC.
THIS IS A HUGE ASSET FROM
COMMUNITY ENGAGEMENT AND WANTED
PEOPLE TO UTILIZE OUR PARKS AND
SERVICES SO THIS IS SOMETHING
I'M CONCERNED WITH AND WOULD
LOVE TO WORK FROM THE URGENCY
PERSPECTIVE AND ESPECIALLY
THOSE LIVING OUTSIDE.
COUNCILMEMBER JUAREZ?
>> I WILL BE VERY BRIEF.
FIRST OF ALL, JASON, THANK YOU
FOR THE HARD WORK YOU HAVE
DONE.
WE HAVE BEEN WATCHING THIS
UNRAVEL AT LEAST FOR OVER THREE
YEARS NOW AND WE ARE STILL
WORKING ON THIS.
TIFFANY, THANK YOU.
YOU HAVE BEEN ACCESSIBLE AND
GREAT AND YOU HAVE GIVEN US
INFORMATION.
I APPRECIATE YOUR HARD WORK.
I ALSO WANT TO THANK JACKIE
LEWIS.
WE HAD A ON THE GROUND
DISCUSSION AND WHEN I'M LOOKING
AT THE INFORMATION YOU GAVE US
IN THE NINE CATEGORIES AND THE
HOMELESS RESULT MY PROGRAM, I
KNOW WE ARE THROWING THE TRIM
AROUND DASHBOARD AND IN ANOTHER
LIFE YOU MEANT SOMETHING ELSE.
IN ANY OF THESE CATEGORIES, AND
I WILL BE IN REAL TIME.
IS THAT CORRECT?
AS IN REAL-TIME, TWO OR THREE
MONTH LAG.
JUST BY THE NATURE OF
COLLECTION.
IS THAT CORRECT?
>> THAT IS CORRECT.
THE DATA IN FRONT OF YOU IS
PERFORMANCE BASED AND BASED ON
THE CONTRACTS AND INVESTMENTS
WE ARE MAKING AND THERE WILL
ALWAYS BE A DELAY IN CAPTURING
THAT LEVEL OF PERFORMANCE DATA.
THAT SAID, I THINK IT WAS
MENTIONED THAT 2.0 IS AN
ATTEMPT TO HAVE MORE REAL-TIME
DATA SO THAT OUTREACH WORKERS
IN THE FIELD HAVE ACCESS TO
WHAT IS AVAILABLE NOW.
WE ARE BOTH WANTED TO CONTINUE
TO HAVE A PERFORMANCE
CONVERSATION.
WE WANT TO UNDERSTAND THE
PERFORMANCE OF OUR INVESTMENTS
BUT WE ARE TRYING TO USE DATA
AS WELL AND THAT WILL RELY
HEAVILY ON ACCESS TO REAL-TIME
DATA.
>> ONE LAST QUICK NOTE.
I WANT TO THANK YOU AND YOUR
DEPARTMENT FOR BEING SO
FLEXIBLE FOR THE SMALLER
ORGANIZATIONS. WITH PREVENTION
AND EMERGENCY SHELTER AND
MAGICALLY DIVERSION, THAT ARE
BY NATURE AND THE MISSION
STATEMENT HOMELESS
ORGANIZATIONS.
THEY ARE SMALLER AND A LOT WILL
NOT BE ABLE TO PLUG-IN BECAUSE
THEY WILL NOT HAVE THE STAFF
INTERNALLY OR THAT
INFRASTRUCTURE.
I AM HOPING THAT WE CAN HAVE
MAYBE A SEPARATE MODEL BECAUSE
I KNOW IN MY DISTRICT THERE ARE
PROBABLY FIVE OR THEY CAN AT
LEAST BE REPORTING MONTHLY OR
IN REAL TIME.
YOU CAPTURED THE BIGGER
ORGANIZATIONS AND I WANT TO
MAKE SURE WE CAPTURE THE
SMALLER ONES BECAUSE THEY
ACTUALLY KNOW THE PEOPLE ON THE
STREETS AND IT TAKES TWO OR
THREE TIMES TO GET THEM INTO
SHELTER AND A GOOD EXAMPLE IS
GOD'S LITTLE ACRE OR AURORA
COMMENTS.
THE MISSION STATEMENT ISN'T A
SHELTER THE ON SHELTERED BUT
THAT IS ONE OF THE THINGS THAT
THEY DO.
I WANT TO MAKE SURE WE CAPTURE
THEM.
THAT IS ALL.
THANK YOU.
>> THAT YOU VERY MUCH FOR BEING
HERE.
GIVEN THAT WE ENDED WITH
DISTRICT 5, AS WE LOOK AT THESE
INDICATORS GOING FORWARD,
HAVING A BETTER SENSE, IT WILL
BE VERY HELPFUL.
THERE IS NO SHOWER IN DISTRICT
5 IF I REMEMBER CORRECTLY.
THANK YOU VERY MUCH FOR JOINING
US.
WE WILL HAVE THE SECOND PANEL
AND JEFF, YOU ARE WELCOME TO
STAY IF YOU LIKE AS WELL.
THE SECOND PANEL IS OUR
COMMITTEE PARTNERS PANEL.
IF WE CAN BE JOINED AT THE
TABLE BY MIKE COX AND SHARON RAY
AND THE SOLE GROUND
REPRESENTATIVE AND LISA.
MIKE, THANK YOU FOR BEING HERE
THANK YOU FOR JOINING US TODAY
AND ANYONE ELSE. WE WILL GIVE
YOU GUYS ABOUT 20 MINUTES. WE
WANTED TO HAVE A CHANCE TO TALK
WITH YOU AS WE TEE UP THIS
CONVERSATION ABOUT WHAT KEY
INDICATORS YOU THINK WOULD BE
HELPFUL TO TRACK THE WORK THE
ORGANIZATION IS DOING BUT MORE
IMPORTANTLY TO TRACK THE
SUCCESS OR AREAS WHERE WE NEED
TO REINVEST OR DOUBLE DOWN AS
WE MOVE FORWARD.
THERE IS A LOT OF GREAT WORK
THAT MANY OF OUR ORGANIZATIONS
DO AND WE GET FOCUSED ON
COUNTING WIDGETS AND
PERCENTAGES.
YOU MAY HAVE A BETTER
INDICATION FROM YOUR WORK WHAT
WOULD BE BETTER INDICATRS OF
HOW YOU ARE HELPING FOLKS
PREVENT FROM FALLING INTO
HOMELESSNESS.
WITH THAT, WHY DON'T WE START
WITH THIS END OF THE TABLE AND
WE WILL HAVE YOU INTRODUCE
YOURSELVES ALTOGETHER.
>> HI, I AM JAKE WEBER.
I AM JUST SUPPORTING MIKE
APPEAR.
>> I AM MIKE COX.
I'M THE FOOD BANK MANAGER .
>> SITE FOR THE TITLE
CONFUSION.
>> I AM SHANNON RAY
REPRESENTING SOLID GROUND.
>> LISA, I'M THE DIRECTOR OF
THE PUBLIC ASSOCIATION.
>> WONDERFUL.
THANK YOU FOR BEING HERE.
WE WANTED TO HEAR DIRECTLY FROM
YOU.
AS YOU DO YOUR WORK ON A DAILY
BASIS AND WORK WITH
INDIVIDUALS THAT ARE TRYING TO
FIND HOUSING, WHAT ARE SOME OF
THE KEY INDICATORS OR METRICS
THAT YOU THINK WOULD BE HELPFUL
FOR CITY COUNCIL TO HAVE IN
MIND AS WE THINK ABOUT ENGAGING
SUCCESS AND WHERE WE HAVE GAPS
AND SERVICES AND WHERE WE CAN
BE DOING BETTER.
>> I WANTED TO START WITH
MEASURE PREVENTION BECAUSE AS A
FAMILY RESOURCE CENTER, WE HAVE
A LOT OF IMPORTANCE IN PROVIDING
NUTRITIOUS FOOD BUT ALSO WAYS
THAT WE COULD HELP PEOPLE BECOME
MORE STABLE.
WE DO A LOT OF SURVEYING OF OUR
FOLKS BECAUSE WE FEEL THAT
LISTING TO BE IN RESPONSE TO
WHAT PEOPLE NEED AND WANT.
WE HAVE GOTTEN SOME OF THAT
OVER THE TIME BUT IT IS FAIRLY
DIFFICULT TO MEASURE
PREVENTION.
WE DON'T KNOW EXACTLY THE
OUTCOME OF HOW MANY PEOPLE HAVE
BEEN PREVENTED BUT IN GATHERING
DATA ON WHAT PEOPLE NEED AND
FILL THEY WANT, TO HELP THEM TO
STABILIZE THEIR FAMILY WITH
FINANCIAL COSTS, USUALLY AND
WHAT ARE THE BARRIERS. FOR US,
THAT WOULD BE IMPORTANT FOR US
TO HAVE THAT INFORMATION.
WE APPRECIATE THE FUNDING FOR
THE COMMUNITY CONNECTORS
BECAUSE THEY DEFINITELY HELP
PROVIDE ACCESS TO FOLKS IN MANY
ASPECTS AS WELL AS FAMILY
ADVOCATES.
>> JUST A FOLLOW-UP ON WHAT
JAKE HAS SAID , FAMILY WORKS
BECAUSE OF THE SHEER BUILDING
WAS SOLID GROUND AND A BRANCH
OF THE SEATTLE PUBLIC LIBRARY,
WE HAVE KIND OF BECOME AN
INFORMAL DAY CENTER FOR A LOT
OF PEOPLE THAT ARE HOMELESS IN
THE AREA.
I WOULD SAY THE BIGGEST HURDLES
THAT WE ARE SEEING FOR THOSE
POPULATIONS THAT ARE USING US
EIGHT OR NINE HOURS A DAY, THIS
IS JUST A PLACE TO SIT WITH
MENTAL HEALTH ISSUES AND
ADDICTION ISSUES.
WE ARE DEALING WITH AND WE ARE
NOT WELL SUITED TO DEAL WITH
THEM BUT WE ARE DEALING WITH ON
A DAILY BASIS.
THAT IS WHY THINGS LIKE
COMMUNITY CONNECTORS CAN BE
THERE EIGHT HOURS A DAY AND A
PROGRAM THAT WAS PILOTED WITH
FOOD BANKS LAST YEAR, WE HAVE
APPLIED FOR THE COMMUNITY
CONNECTOR AND WE ARE ASKING TO
SHARE ONE WITH THE HEALTH LINE
AT THE SPRINGS LOCATION.
IT WOULD BE WORKING WITH THE
GREENWOOD FOOD BANK WHICH WE
OPENED UP THREE YEARS AGO IN
RESPONSE TO DOA CLOSING THEIR
BANK AND WITH THE SPRINGS
LOCATION OR HELPLINE.
THAT IS A RESOURCE THAT WOULD
BE VALUABLE TO US AND THE
PEOPLE THAT COME TO US IN NEED
OF SERVICES.
THE OTHER THING WE DO IS HELP
TO BUILD THAT RESILIENCY WITH
THINGS LIKE FINDING WAYS TO
RENT ASSISTANCE SO THAT THEY
DON'T ENTER THE HOMELESS CYCLE.
WAYS OF BREAKING THE CYCLE OF
HOMELESSNESS WITH PEOPLE THAT
ARE IN A SHELTERED PLACE
WHETHER IT'S THEIR OWN OR A
FUNDED HOUSING AND TO PREVENT
THEM FROM BREAKING OUT OF THAT.
WHAT ARE THE REASONS THAT
PEOPLE NO LONGER STAY IN
HOUSTON?
SHELTERS I KNOW, WE DEAL WITH A
LOT OF PEOPLE WHO FOR ONE
REASON OR ANOTHER CAN'T ENTER A
SHELTER.
USUALLY IT IS BECAUSE THEY HAVE
A PARTNER AND THEY CAN'T BE IN
THE SHELTER WITH THEM OR THEY
HAVE A PET THAT IS INCREDIBLY
IMPORTANT TO THEM AND OFTEN
THEIR ONLY MEANS OF SUPPORT AND
COMFORT AND THAT PET IS NOT
ALLOWED SO THEY WOULD RATHER
STAY IN THE STREETS.
THOSE OF THE PEOPLE THAT WE SEE
COMING TO US DAY AFTER DAY
LETTER SITTING IN OUR HALLWAY
WHO REALLY NEED THAT HELP BUT
FOR ONE REASON OR ANOTHER ARE
BEING TURNED AWAY OR DON'T FEEL
THAT THEY ARE AN APPROPRIATE
CANDIDATE.
>> I'M GLAD THAT YOU MENTIONED
PREVENTION BECAUSE THAT IS
SOMETHING THAT WE ARE VERY
DEDICATED TO AT SOLID GROUND.
I WAS LOOKING AT THE DATA AND
LOOKING AT THE CRITICAL NEED
FOR PREVENTION OVERALL, WHILE
THERE ARE OTHER STRATEGIES LIKE
DIVERSION THAT IS ALSO IMPORTANT
, I THINK WE ARE MISSING THE
BOAT SOME BY NOT FOCUSING MORE
ON PREVENTION.
ONE EXAMPLE IS THAT THE DATA
SHOWS THE PROGRESS TOWARDS
FUNCTION ZERO IS NOT REALLY
MATCHING BECAUSE THE INFLOW IS
SIMILAR TO THE OUTFLOW.
AS LONG AS THE INFLOW KEEPS
HAPPENING, WE WILL NOT GET
ANYWHERE WITH THE STRATEGIES
THAT WE HAVE.
ONE OF THE OTHER THINGS WHEN
YOU MENTIONED METRICS AND
MEASURING PRODUCTS, NOT ONLY
PERMANENT HOUSING.
I DON'T KNOW EXACTLY WHAT THAT
WOULD LOOK LIKE BUT I THINK IT
CAN BE IMPORTANT.
ONE EXAMPLE IS THE RAPID
REHOUSING PROGRAM.
IT ONLY COUNTS AS A SUCCESSFUL
EXIT IF THEY EXIT TO PERMANENT
HOUSING.
SOME FAMILIES DECIDE TO MOVE IN
WITH OTHERS.
SOME FAMILIES DECIDE TO GO TO
TRANSITIONAL HOUSING BECAUSE
THEY THINK THAT IS WHAT WILL BE
BEST AND THOSE COUNT AS
UNSUCCESSFUL DESPITE IT BEING
SUCCESSFUL TO THE FAMILY
THEMSELVES.
LOOKING AT A BROADER RANGE OF
SUCCESS MEASURES IS REALLY
IMPORTANT.
THE OTHER THING I WILL SAY IS
ONLY LOOK AT RETURNS TO
HOMELESSNESS, IT IS AN
IMPORTANT METRIC TO LOOK AT BUT
WE ALSO HAVE TO KEEP IN MIND
THAT IT IS INACCURATE BECAUSE
IT ONLY INCLUDES PEOPLE THAT
ARE COMING BACK INTO
HOMELESSNESS THAT THEN GO INTO
ANOTHER PROGRAM.
NOT JUST FOLKS THAT RETURN TO
THE STREET. IF THEY ARE NOT
ACCESSING OTHER SERVICES, THEY
DON'T SHOW UP.
A LOT OF OUR FOLKS THAT WE MOVE
OUR MOVING OUT OF COUNTY OR
SOUTH KING COUNTY AND WE DON'T
SHARE DATABASE SO WE ARE NOT
CAPTURING ALL THE RETURNS TO
HOMELESSNESS.
I THINK THAT IS IMPORTANT TO
TAKE A LOOK AT.
WHEN WE USE DIVERSION FUNDS,
THEY ARE WONDERFUL FOR A LOT OF
FOLKS AND WE ARE GETTING A LOT
OF FOLKS THAT HAVE BEEN THROUGH
DIVERSION THAT ARE TRYING TO
ACCESS PREVENTION SERVICES.
THEY ARE NOT ABLE TO SUSTAIN IT
AND ONE REASON GOING BACK TO
THAT CASE MANAGER EQUATION,
THEY DO NOT HAVE ONGOING CASE
MANAGEMENT AND WE NEED SUPPORT
FOR THAT.
I THINK THOSE ARE SOME OF THE
CRITICAL FACTORS WITH THAT.
I DO WANT TO SAY I AM VERY
GRATEFUL FOR THE SHIFT THAT HAS
HAPPENED IN THE OPEN DIALOGUE
WITH COORDINATED ENTRY FOR ALL
TO MAKE ACCESS MORE ACCESSIBLE
AND TO REALIZE THAT NOT
EVERYBODY FITS IN EVERY SINGLE
MODEL.
WE REALLY NEED MORE PERMANENT
SUPPORTIVE HOUSING AND WOULD
LOOK AT TRANSITIONAL HOUSING
AND THE EXIT, THERE IS A BIG
GAP IN OUR SYSTEM THAT WE DO
NOT HAVE FLEXIBLE FUNDS
AVAILABLE FOR THOSE IN
TRANSITIONAL HOUSING TO MOVE
INTO PERMANENT HOUSING.
THE PROGRAMS DO ALL THE WORK TO
STABILIZE FOLKS AND THEN THERE
ARE NO FUNDS TO ACCESS.
THEY ARE NOT ELIGIBLE FOR
DIVERSION OR PREVENTION OR
ELIGIBLE TO BE PART OF THE
COORDINATED ENTRY FOR ALL AND
THAT IS A BIG GAP.
IF WE HAVE MORE FOLKS THAT CAN
MOVE, WE HAVE MORE FOR THOSE
THAT NEED GREATER CASE
MANAGEMENT SUPPORT. THOSE ARE
MY THOUGHTS FOR NOW.
>> GOOD MORNING OR GOOD
AFTERNOON.
I CAN'T QUITE TELL.
PEOPLE HAVE JUSTICE SYSTEM
INVOLVEMENT SO IT IS CURRENTLY
UNDER DISCUSSION IN TERMS OF
DISCUSSION.
WE WORK WITH THE LAW
ENFORCEMENT ASSISTED PROGRAM.
WE LOOK AT DATA COLLECTION HOW
CAN BE USED AND HOW CAN BE
EXPANDED TO BETTER DRIVE FORWARD
EFFECTIVE WORK WITH THE
POPULATION.
I WANT TO START BY SAYING THAT
EVERYONE I TALKED TO,
ACCOUNTABILITY IS IMPORTANT AND
AT THE SAME TIME, IT WOULD BE
INCREDIBLY HELPFUL IF THEY
TARGET AND MEASURE HAVE IT
CRAFTED AFTER INVOLVEMENT AND
DISCUSSION WITH THOSE PROVIDERS
SO THAT TOOLS CAN BE INFORMED
BY SOME OF THE CONSIDERATIONS
THAT POWERFUL PROVIDERS CAN
SHARE.
I WILL GO BACKWARDS AND END
WITH WHAT I THINK IS THE MOST
IMPORTANT POINT THAT I WANT TO
RAISE.
SOME OF THOSE THAT I SPOKE WITH
FLIGHT THE IMPORTANT GENERAL
POINT THAT THE FOCUS ON EXITS
TO HOUSING ASSUMES THAT THOSE
EXITS ARE A FUNCTION OF THE
METHODOLOGY BEING USED AN
EFFECTIVE CASE MANAGEMENT AND
THAT REALLY MISSES HOW MUCH THE
OUTCOME IS A PRODUCT OF
AVAILABILITY AND PRIORITIZATION
OF THE HOUSING STOCK TO A
PARTICULAR POPULATION.
ONE PROVIDER NOTED THAT THE
PROGRAM THAT LAST SERVED THE
PERSON PRIOR TO THE PERSON
GOING INTO HOUSING IS THE ONE
ACCOUNTS THAT AS A SUCCESS EVEN
IF THE BULK OF THE WORK THAT
WAS DONE TO EFFECTIVELY ACHIEVE
THAT WAS DONE BY A PRIOR
PROVIDER INCLUDING SIGNING
SOMEONE UP DURING SCREENING AND
SO ON THAT ACTUALLY CULMINATES
IN THE SUCCESSFUL EXIT.
I THINK THIS IS AN IMPORTANT
POINT THAT FINANCIAL INCENTIVES
IN CONTRACTS TO DO IMPORTANT
WORK SHOULD BE TRUE INCENTIVES
RATHER THAN PENALTIES.
THIS WAS ONE OF THE IMPORTANT
NATIONAL REALIZATIONS WITH ONE
CHILD LEFT BEHIND.
IN TAKING MONEY AWAY FROM AN
INSTITUTION THAT IS STRUGGLING
TO DO HARD WORK IS GENERALLY
NOT THE BEST WAY TO IMPROVE
THEIR ABILITY TO DO THAT WORK
AND SO, ALTHOUGH THE TAKE AWAY
IS LESS THEN WHAT IS INITIALLY
CONTEMPLATED, IT WAS FAILURE TO
REACH SUCCESSFUL EXITS TO
HOUSING TARGETS AND IT IS STILL
USING THE FLIP SIDE OF THE
INCENTIVE STRUCTURE.
THAT GETS ME TO THE MOST
IMPORTANT POINT THAT I WANT TO
RAISE.
>> LISA, EXCUSE ME FOR
INTERRUPTING.
TALK A LITTLE BIT MORE ABOUT
THE LAST SENTENCE WHEN HE SAID
THAT MONEY IS BEING TAKEN AWAY
AND WE UNDERSTAND THAT THAT HAS
THE IMPACT. IN A WORLD WHERE WE
HAVE A FINITE BUDGET AND UNABLE
TO CREATE MORE MONEY. HOW DO WE
DO THAT MORE EFFECTIVELY?
>> GREAT QUESTION.
WHEN THIS COUNSEL FOR YOUR
PREDECESSORS PAST THE RESULTS
ACCOUNTABILITY ORDINANCE BACK
IN 2017 12574, THE FACT THAT
OUTCOMES AND NUMERICAL OUTCOMES
WOULD BE AFFECTED BY THE
BARRIERS FACED BY THE
POPULATIONS THAT SERVICE
PROVIDERS WERE WORKING WITH WAS
CALLED OUT AND RECOGNIZED IN
THAT ORDINANCE.
UNFORTUNATELY, IT'S NOT
ACTUALLY EMBEDDED IN THE
PORTION OF THE ORDINANCE THAT
IS CODIFIED IN THE MUNICIPAL
CODE.
I WOULD URGE THAT YOU GO BACK
AND TAKE A LOOK AT THAT.
THERE ARE THREE RECITALS THAT
ARE OF PARTICULAR IMPORTANCE.
ONE ACKNOWLEDGING THAT THE
EFFECTS OF POLICIES FOR
EXAMPLE, NO CHILD LEFT BEHIND
AND OTHER EXAMPLES OF
PERFORMANCE-BASED FUNDING AND
PUBLIC EDUCATION CAN WITHOUT
DUE CARE CREATE UNINTENDED
CONSEQUENCES WHILE ACHIEVING
CONFORMITY WITH IDENTIFIED
FUNDING CRITERIA THAT ACTUALLY
DECREASED THE QUALITY AND
EFFECTIVENESS SO THERE ARE
INCENTIVES AND THINGS BEING
MEASURED BUT THE OUTCOMES ARE
NOT BEING IMPROVED BECAUSE OF
FAILURE TO PROPERLY INCENTIVIZE
WHAT YOU WANT.
THE MAYOR AND THE COUNCIL
RECOGNIZES SOME OF THE PROBLEMS
ARE URGENTLY DEMAND SOLUTIONS
INVOLVE WORKING WITH POPULATIONS
THAT EXPERIENCED SYSTEMIC
MARGINALIZATION AND REQUIRE
MORE RESOURCES PER PERSON TO
ACCOMPLISH PROGRAM GOALS.
FINALLY, PROGRAMS WORK
EFFECTIVELY TO HAVE STRUCTURAL
BARRIERS AND THEY MUST NOT BE
BURDENED OR DISCOURAGED BY
RESULTS-BASED CONTRACTING.
THAT IS WHAT WAS SAID IN 2017
BUT THE WAY THIS IS PLAYED OUT
WAS ALL GOOD INTENTIONS BY MANY
PUTTING US IN PLACE FOR THE
FIRST TIME IS THAT THERE ARE
INCENTIVES FOR SERVICE
PROVIDERS TO RUN AWAY FROM THE
MOST DIFFICULT FOLKS OUT THERE.
THEY ARE THE PEOPLE WHO HAVE
BEEN ON KOMO AND IN THE
OFFENDERS REPORT AND THE PEOPLE
WE WORK WITH.
THIS IS NOW ALLOW FOR STRICTLY
DOES.
WE HAVE MET ONE STEP AWAY FROM
THAT DILEMMA FOR THE PROVIDER.
IF YOU TAKE ON SOME OF THOSE
INDIVIDUALS THAT ARE INCREDIBLY
HARD TO PLACE AND HAVE CRIMINAL
HISTORY BARRIERS AND THEY DON'T
SCORE HIGH ON THE VULNERABILITY
INDEX THAT IS PRESENTLY USED
THROUGH ALL FORM OF ENTRY, IF
THEY CHOOSE TO WORK WITH THAT
PERSON, IT'S TO THEIR DETRIMENT.
WE SHOULD FLIP THAT ON ITS HEAD
AND CALL OUT THAT PROVIDERS WHO
WILL EMBRACE AND DO THE VERY
BEST THAT WE CAN AND KNOW HOW
TO DO WITH THE POPULATION
RECEIVED CONTRACTING
CONSIDERATION. THERE IS A NUANCE
IN THE OUTCOMES AND IF YOU
ACHIEVE HOUSING EXITS FOR THAT
POPULATION, THAT IS AN
INCREDIBLE ACHIEVEMENT THAT
CANNOT BE FULLY CAPTURED WITH
THE IMPACT ON COMMUNITY BEING
HUGE.
I WILL END THAT POINT BY
COMMENTING THAT IN 2016, THEY
SPECIFICALLY IDENTIFIED THE
IMPORTANCE OF THIS THING THAT
WE NEED TO PRIORITIZE HOUSING
RESOURCES FOR PEOPLE WHO FACE
GREATEST BARRIERS AND HAVE BEEN
OUT THE LONGEST.
THAT IS NOT BASED ON WHO SCORES
HIGHEST ON THE VULNERABILITY
INDEX. WE HAVE NOT TAKEN THAT
STEP AND AS A RESULT, PROVIDERS
WHO WORK WITH THOSE HARDEST TO
PLACE PEOPLE THAT ARE BEING
THIS INCENTIVIZED TO DO THE
MOST IMPORTANT WORK IN TERMS OF
COMMUNITY HEALTH AND WHAT THE
BUSINESS COMMUNITY IS CALLING
FOR.
LAST COMMENT ABOUT AVERAGE
CONTRACTS, CURRENTLY, THE
OUTREACH CONTRACT PERFORMANCE
IS SOLELY JUDGED IN TERMS OF
SHELTER REFERRALS MADE.
TWO ISSUES WITH THAT.
NOT THAT THAT IS NOT IMPORTANT
BUT SHELTER PLACEMENTS ARE
PRIORITIZED IN THE NAVIGATION
TEAM AND INCREASINGLY THERE IS
TALK IN NEIGHBORHOODS AND
BUSINESSES AND ASSOCIATIONS
ABOUT A DIFFERENT MODEL OF
OUTREACH THAT IS MORE
ACCOUNTABLE TO THE NEIGHBORHOOD.
IF THE CITY GOES IN THE
DIRECTION WHICH I THINK
EVERYONE THINKS WILL BE VERY
PROMISING, THOSE TEAMS DON'T
HAVE EQUAL PREFERENCE AND THIS
IS HOW THE SPOTS ARE WITHHELD
PEOPLE WORK WITHIN LIVING IN
VEHICLES. THEY ARE MUST LATCH
LIKELY TO GO TO SHELTERS BUT
THEY CAN GO TO HOUSING.
THAT IS GENERALLY THE MOST
EFFECTIVE STRATEGY.
THEY ARE NOT BEING ASKED THE
MOST IMPORTANT QUESTION ABOUT
THE HOUSING PLACEMENT. THANK
YOU SO MUCH.
>> THANK YOU TO OUR ENTIRE
PANEL.
WE HAVE A FEW MOMENTS FOR
QUESTIONS . COUNCILMEMBER
HERBOLD.
>> I WAS WONDERING IF WE CAN
GET THE RECOMMENDATIONS IN
WRITING?
THANK YOU.
>> I WAS GOING TO SAY THE SAME
THING.
THANK YOU.
>> WE SAY THAT RECOGNIZING AS
I HEARD FROM THE COMMUNITY
RECENTLY THAT YOU ALL HAVE BEEN
ASKED TO DO ADDITIONAL REPORTS
YEAR AFTER YEAR SO WE KNOW THIS
IS ANOTHER LAYER WITH YOU BEING
HERE AND FOLLOWING UP WITH US,
I THINK YOU CAN HELP US BETTER
FORM A MORE RESPONSIVE AND
ACCOUNTABLE SYSTEM GOING
FORWARD SO JUST WANT TO SAY
THANK YOU.
>> THANK YOU.
I NEED TO LEAVE IN TWO MINUTES
BUT I JUST WANTED ASKED TWO
QUESTIONS.
FIRST OF ALL, THANK YOU VERY
MUCH.
THIS IS EXTREMELY INSIGHTFUL
AND THE BOTTOM LINE IS TO FIGHT
TO CREATE MORE REVENUE TO DEAL
WITH THE ESCALATING SCALE OF
THE PROBLEM BUT YOUR COMMENTS
ARE PROVIDING IMPORTANT INSIGHT
AND IT IS NOT SOMETHING THAT WE
HEAR EVERY DAY.
I REALLY WANTED TO ECHO WHAT
THEY SAID IN TERMS OF HAVING
CLEAR INFORMATION AND NOT JUST
REPRESENTATION BUT I HAVE TWO
QUESTIONS.
ONE IS, DO OTHER CITIES HAVE
LIKE NEW YORK FOR EXAMPLE, DO
THEY HAVE A DIFFERENT WAY OF
SETTING UP THE INDEX IN A WAY
THAT CATCHES THE PROBLEM IN A
MUCH MORE EFFECTIVE WAY? OR
NOT?
JUST CURIOUS.
THEN, I THOUGHT YOUR POINTS
WERE EXTREMELY USEFUL AND I
JUST HAD A COUPLE OF QUESTIONS.
IT SEEMS LIKE BASIC QUESTIONS
BUT OFTEN TIMES WE DON'T HAVE
ANSWERS AND THE REENTRY TO
HOMELESSNESS AND THE NUMBERS WE
HAVE ARE QUITE INADEQUATE AND
I'M PARAPHRASING BUT I THINK
THAT IS WHAT YOU IMPLIED IT
ONLY LOOKS AT PEOPLE AND I'M
WONDERING IF WE HAVE INSIGHT
INTO HOW LIKELY OR HOW LESS
LIKELY PEOPLE ARE TO ACCESS
SERVICES IF THEY BECOME
HOMELESS AGAIN AND IN GENERAL,
WHAT IS THE LIKELIHOOD THAT
PEOPLE WILL SEEK SERVICES WHEN
THEY BECOME HOMELESS?
OTHERWISE, WE DON'T HAVE A
HANDLE ON WHAT THE HOMELESSNESS
PROBLEM IS ACTUALLY.
>> I THINK FOR THE FIRST
QUESTION ABOUT THE TOOL, ENTRY
FOR ALL AND THE SUBSET
WORKGROUP ARE WORKING ON
REDESIGNING THE ASSESSMENT TOOL
AND THEY HAVE GIVEN THE GO-AHEAD
TO PROCEED WITH THAT
EXPLORATION.
THERE ARE COMMUNITIES THAT USE
THE TOOL ITSELF AND SCORE
DIFFERENTLY WHICH WE HAVE
STARTED TO DO.
THERE ARE OTHER COMMUNITIES
THAT USE DIFFERENT TOOLS.
THERE IS A COMMITTEE LOOKING
INTO THAT AND WORKING WITH THAT
ESPECIALLY IN RELATION TO THE
DISPARITIES THAT HAPPEN WITH
PEOPLE OF COLOR.
SO, IT'S A WORK IN PROGRESS AND
THEY HAVE BEEN SCORING IT A
LITTLE DIFFERENTLY TRYING TO
CAPTURE THE VULNERABILITY. I
DON'T HAVE ANY INFORMATION ON
HOW THAT IS WORKING.
I AM NOT AN INTIMATE PARTNER OF
THAT GROUP.
IN RESPONSE TO THE SECOND
QUESTION, I THINK THERE ARE A
NUMBER OF FACTORS THAT GO INTO
THAT.
I DON'T HAVE AN IDEA OF HOW
MANY PEOPLE DON'T ACCESS
SERVICES AND I DON'T THINK
THERE IS REALLY A WAY TO CAPTURE
THOSE THAT ARE HESITANT TO OR
WHAT THE REASONS ARE FOR NOT
ENGAGING IN SERVICES.
I DO KNOW THAT FOLKS THAT ENTER
THE SYSTEM TO BE ELIGIBLE FOR
THE SERVICES FOR THE HOUSING
OPPORTUNITIES, TO HAVE TO GO
THROUGH THE ASSESSMENT PERIOD
AND IF THEY ARE NOT SCORING AS
VULNERABLE, THEY MAY NOT BE
GIVEN THE RESOURCE.
IF THEY ARE NOT GIVEN THE
RESOURCE, THEY WILL NOT SHOW
UP.
SO, I WOULD THINK THAT THE
MAJORITY OF FOLKS WOULD TRY TO
GET INTO SHELTER BUT AS WE HEARD
, THERE ARE A LOT OF FOLKS THAT
DON'T ACCESS SHELTER FOR A LOT
OF REASONS SO THEY MAY NOT SHOW
BACK UP.
THE BIGGER THING FOR ME AND
WHEN I DON'T SEE A WAY AROUND IS
THOSE THAT ARE IDENTIFIED AND
USUALLY THAT IS FOR SAFETY
REASONS.
I DON'T WANT THEM TO NOT BE
ABLE TO BE DAY IDENTIFIED FOR
THEIR SAFETY WITH DOMESTIC
VIOLENCE AND THINGS LIKE THAT.
THE OTHERS THAT MOVE OUT OF
COUNTY AND MAY REENROLL IN A
HOMELESS SYSTEM IN ANOTHER
COUNTY OR STATE.
WE DON'T HAVE A WAY OF
CAPTURING IT.
IF WE COULD BRING THE THREE
COUNTIES TOGETHER IN SOME
FASHION AND SHARE THAT RETURN
RATE, I THINK THAT MIGHT BE A
HELP. I AM SURE IT WOULD ALSO
INVOLVE A LOT OF COORDINATION
AND ENERGY AND WORK AND MONEY.
I THINK WHAT WE ARE LOOKING AT
THE RETURN RATE, THIS IS
ACKNOWLEDGED GENERALLY IN THIS
WORLD THAT WE ARE NOT CAPTURING
EVERYONE THAT IS RETURNING AND
THAT IS ONE OF THE PERFORMANCE
STANDARDS THAT WE HAVE TO MEET.
THERE IS A PART OF ME OF COURSE
THAT WANTS TO NOT GO THERE BUT
I THINK IF WE ARE GOING TO
SERIOUSLY ADDRESS THIS PROBLEM,
WE HAVE TO KNOW.
IF WE ARE GOING TO BE PENALIZED
FOR IT, I THINK WE NEED TO LOOK
AT THAT PENALTY.
I HOPE THAT ANSWERED YOUR
QUESTION.
>> IN ADDITION TO THAT GREAT
POINT , OUR FRIENDS ARE DOING
COURTNEY DID ENTRY AND WHEN
THOSE OF US THAT WORK WITH THE
JUSTICE SYSTEM GO AND SAY YOU
NEED TO FLIP YOUR
PRIORITIZATION IN THE INTEREST
OF PUBLIC ORDER OR SAFETY AND
CIVIC BASE OF SUPPORT, YOU ARE
LEAVING THE PEOPLE OUT WHO
CAUSED THE MOST PROBLEMS FOR
THE MOST PEOPLE AND IT CAUSES A
LACK OF LEGITIMACY.
THEIR RESPONSE BACK IS ALWAYS
THE PROBLEM GOES AWAY IF WE
HAVE INCREASED HOUSING
AVAILABILITY.
THAT IS TRUE, RIGHT?
THE PRIORITIZATION TOOL IS NOT
AS BIG OF A PROBLEM IF YOU GO
DEEPER ON THE LIST.
THIS PROBLEM IS A BLEND OF THE
FACT THAT I AM NOT CERTAIN THAT
A DIFFERENT CONVERSATION IS HOW
THE NEW PERTURBATION SHOULD
HAPPEN.
THIS IS ABOUT DATA AND
INCENTIVES FOR SERVICE
PROVIDERS AND WHAT WE ARE
ENCOURAGING PEOPLE TO DO AND
DISCOURAGING PEOPLE TO DO
THROUGH THE CONTRACTING
INCENTIVES AND IF WE JUST
ACCEPT THE CURRENT REALITY, YOU
CAN STILL DEAL WITH THAT BY
VALUING THE HARDEST WORK.
>> EXCELLENT.
I WANT TO THANK OUR ESTEEMED
PANEL FOR BEING WITH US TODAY.
I KNOW YOU HAVE MORE IDEAS SO
WE WILL FOLLOW UP WITH YOU.
THE IDEAL WOULD BE TO HAVE SOME
ROUNDTABLE DISCUSSION AS WE SEE
MORE OF THE BLUEPRINT COME
FORWARD.
I WILL ALSO SAY THAT I SAW MARK
JONES NODDING ABOUT WHAT THEY
DO AND WE WILL LOOK FORWARD TO
POINT INFORMATION IN RESPONSE TO
COUNCILMEMBER TRENT'S QUESTION
ABOUT HOW DESIGN THE CONTRACTS
OF THOSE THAT HAVE THE
INCENTIVE.
WE ALSO HAVE EXAMPLES FROM THE
HEALTHCARE WORLD IN WHICH WE
HAVE TRIED TO INCENTIVIZE
CONTRACTORS TO SERVE THOSE WHO
ARE THE HARDEST TO REACH.
AND THE SCARCITY QUESTION IS
NOT GOING UNNOTICED.
WE ABSOLUTELY AGREE THAT YOU
CANNOT BE MEASURED ON A NUMBER
OF CASES DIVERTED OR THE NUMBER
OF PEOPLE EXITING HOMELESSNESS
OR PEOPLE GOING TO PERMANENT
HOUSING OR STAYING IN HOUSING
WITHOUT HOUSING.
SO, WE WILL CONTINUE TO ADDRESS
THE HOUSING CRISIS AND THE LACK
OF AFFORDABLE HOUSING
THROUGHOUT THE CITY SO THAT YOU
ARE NOT HELD TO A STANDARD THAT
IS IMPOSSIBLE TO ACCOMPLISH
WHEN WE HAVE NOT YET PROVIDED
YOU WITH THAT HOUSING.
THANK YOU VERY MUCH FOR JOINING
US AND WITH THAT, WE WILL GO TO
AGENDA ITEM NUMBER TWO.
WE STARTED AT ABOUT 10:50.
I WILL KEEP US WITHIN THE TWO
HOUR TIMEFRAME.
AGENDA ITEM NUMBER TWO, PLEASE.
>> AGENDA ITEM NUMBER TWO,
WINTER WEATHER EVENTS, STORM
RESPONSE TO THE 19 FOR
DISCUSSION.
>> WELCOME BACK TO THE TABLE,
INTERIM DIRECTOR JASON
JOHNSON, JACKIE ST. LOUIS, AND
JILL WATSON.
ANYBODY ELSE BUT I FELT
INTRODUCED, YOU CAN INTRODUCE
YOURSELF.
THIS IS A REQUEST THAT CAME
FORWARD FROM MANY OF US ON
COUNSEL IN THE WAKE OF THE
FEBRUARY 2019 FREEZE.
THE SEATTLE FREEZE THAT WE HAD
WHERE WE HAD OVER A WEEK AND A
HALF OF INTENSE SNOWSTORMS
UNLIKE ANY THAT WE HAVE SEEN IN
RECENT HISTORY AND MANY OF US
WERE VERY INTERESTED IN THE
RESPONSE FROM HSD AND THE
DEPARTMENT OF TRANSPORTATION
AND THE POLICE DEPARTMENT TO
MAKE SURE THAT WE ARE ACTING IN
COORDINATION.
WE SAW DOCTOR DOTSON AND A
NUMBER OF OTHER DIRECTORS
PRESENT ALMOST DAILY BRIEFINGS
WITH HOW WE WERE DOING.
GIVEN THE GLOBAL WARMING
SITUATION, GIVEN THE EXTREME
WEATHER THAT WE FIND OURSELVES
IN, WE KNOW THERE WILL BE
ADDITIONAL SMOKE SUMMERS AND
FREEZING WINTERS AND PART OF
OUR RESPONSE NEEDS TO BE TO
MAKE SURE THAT WE ARE PROVIDING
A SAFE PLACE FOR PEOPLE TO BE
INDOORS FOR CLEAN AIR OR
INDOORS FOR WARM AIR DURING
COLD WINTERS.
THIS IS NOT A SITUATION THAT WE
EXPECT TO GO AWAY ANYTIME SOON
SO WE ARE HOPING TO FOCUS
SPECIFICALLY ON THE SNOWSTORM.
ALSO, RECOGNIZING THAT WE HAVE
LESSONS LEARNED AND HOW MANY
FOLKS WITH THE NAVIGATION TEAM
AND WHAT ARE SOME OF THE
BARRIERS THAT CAME UP AND WHO
HELPED THEM.
WERE THEY FOLKS IN REACH?
LOOKING FORWARD TO HEARING HOW
WE COULD USE THAT AS THE TOUCH
POINTS TO KEEP FOLKS AND
SERVICES IF THEY HAD NOT
ACCESSED AND THEY'RE COMING IN
PARTNERSHIP WITH THEM.
WHEN WE GO AHEAD AND WE WILL
TAKE IT AWAY.
>>
>> MAYBE MAKE A SUGGESTION?
I JUST WANTED TO ACKNOWLEDGE
THAT EMERGENCY MANAGEMENT THAT
IS ALSO PLAYING A CRITICAL
IMPORTANT WITH THE COORDINATION
THAT WE ARE ON AND IT IS
INCUMBENT UPON HER TO MAKE SURE
THAT ALL THESE THINGS ARE
FUNCTIONING AND COORDINATED.
AND IT DIRECTOR GRAPH IS A
MINIMAL SET, LIKE TO INVITE HER
TO JOIN THE REST OF THE
PRESENTERS
>> YES, PLEASE COME TO THE
TABLE . YOU'RE JUST IN TIME FOR
INTRODUCTIONS
>> CHRISTOPHER WILLIAMS.
>> PERKS OF IMMIGRATION.
>> CHANNEL WANTS TO COME HUMAN
SERVICES.
>> TRAVERTINE, HUMAN SERVICES
DEPARTMENT.
>> COVERED TO, HUMAN SERVICES
DEPARTMENT.
>> THANK YOU FOR JOINING US.
WE WILL KICK IT OVER TO YOU
GUYS TO WALK US THROUGH THE
PRESENTATION IN ORDER THAT YOU
LIKE.
>> I WILL GET YOU STARTED AND
HEARING THAT THIS IS A 15
MINUTE ITEM, I WILL MOVE US
THROUGH AND JUST GOING TO THE
STORM, I WANT TO HIGHLIGHT
JOHANSEN WITH THE DEPARTMENTS
ROLE THAT IS CRITICAL WHEN ANY
KIND OF EMERGENCY OCCURS AND WE
LEAN HEAVILY ON JILL AND HER
EXPERTISE AND ONGOING
QUANTIZATION TO HELP US AS A
DEPARTMENT DO THE WORK THAT IS
NEEDED WHEN THERE IS AN EVENT.
BY CUTTING THE CONTEXT, I DON'T
WANT TO UNDERSCORE OR UNDERVALUE
THAT WORK.
WE WOULD BE HAPPY TO COME TO
ANOTHER COMMITTEE MEETING AND
TALK ABOUT THE MORE GLOBAL ROLE
IN EMERGENCY MANAGEMENT AND HOW
WE HELP VULNERABLE POPULATIONS
DURING MOMENTS OF CRISIS IN OUR
CITY.
>> UNDERSTOOD.
THANK YOU.
>> ALSO, I WILL GO TO SLIDE
THREE , I BELIEVE.
THANK YOU.
ONE BACK.
I WANT TO ACKNOWLEDGE THAT
WHILE PARTS HSD AND THE OFFICE
OF EMERGENCY MANAGEMENT ARE AT
THE TABLE TODAY , THIS COULD
NOT HAVE HAPPENED WITHOUT A
MULTIPLE AND MULTI DEPARTMENTAL
EFFORT AS WELL AS THE
INVOLVEMENT OF SEVERAL SERVICE
PROVIDERS AND VOLUNTEERS AND
ORGANIZATIONS LIKE UNITED WAY
AND SEVERAL DIFFERENT PARTNERS.
MANY ARE LISTED HERE AND MANY
ARE NOT ON THIS SLIDE.
THIS WAS AN EFFORT DURING
FEBRUARY THAT TOOK ALL HANDS.
IT REQUIRED US WORKING
COLLABORATIVELY IN CORONATION
WITH ONE ANOTHER AND THE
DEPARTMENTS ROLE REALLY HELPED
TO OUTREACH WITH A FEW CRITICAL
ROLES THAT THE CITY REALLY
OPERATED AS ONE TEAM TO ADDRESS
THE NEEDS OF THE COMMUNITY.
JUST SOME REALLY QUICK EXAMPLES
, WE HAD A SHELTER THAT WAS
WILLING AND ABLE TO STAY OPEN
FOR A 24-HOUR PERIOD OF TIME.
THIS IS NORMALLY A SHELTER THAT
IS OPEN OVERNIGHT BUT THEY
NEEDED THE SIDEWALKS CLEARED
AND A VERY STEEP HILL WHERE
SUPPLIES CAN BE DELIVERED AND
CLEARED.
IT WAS STAFF FROM FAS WHO
PICKED UP SHOVELS AND WENT TO
CLEAR THE SPACE.
THAT IS JUST ONE RELATIVELY
SMALL EXAMPLE BUT I THINK AN
IMPORTANT EXAMPLE THAT
ILLUSTRATES THE LEVEL OF
COORDINATION THAT WAS HAPPENING
ON A DAILY BASIS TO MAKE SURE
THAT THE SERVICES THAT WE NEEDED
TO BE OFFERED IN THE COMMUNITY,
THEY WERE THERE FOR THE PEOPLE
THAT NEEDED IT.
THE NEXT SLIDE SHOWS A QUICK
TIMELINE.
THIS WAS A SNOW EVENT LIKE NO
OTHER.
IT DOES EVERY YEAR IN SEATTLE
AND GETS COLD EVERY YEAR IN
SEATTLE.
WE ACTIVATE EMERGENCY SHELTER
EVERY YEAR.
TYPICALLY, THIS IS A THREE-DAY
EVENT WHERE WE WORK IN
PARTNERSHIP WITH THE SALVATION
ARMY TO GET OVERNIGHT SHELTERS
OPEN DURING A RELATIVELY SHORT
PERIOD OF COLD AND DANGEROUS
WEATHER.
THIS IS AN EVENT THAT WENT FOR
SEVERAL WEEKS.
IT REQUIRED CONSISTENT
COLLABORATION BY THE DEPARTMENT
WITH MANY SERVICE PROVIDERS.
DURING THAT PERIOD, IMMEDIATELY
UPON KNOWING THAT THE SNOW WAS
NOT JUST COMING BUT WOULD BE
QUITE HEAVY AND THAT IT WAS
GOING TO BE ONE OF THREE BANDS
OF SNOW THAT WERE COMING INTO
THE AREA, IT BECAME IMMEDIATELY
EVIDENT TO US THAT WE NEEDED
OUR OUTREACH TEAM AND
NAVIGATION TEAM TO BE OUT ON
THE STREETS AND REALLY ENGAGE
WITH AS MANY PEOPLE AS POSSIBLE
TO LET THEM KNOW THAT THE SNOW
WAS COMING. I'M A HUGE GAME OF
THRONES FAN.
WINTER WAS COMING AND WINTER
WAS HERE.
WE NEEDED TO GET PEOPLE INDOORS.
JACKIE ST. LOUIS WAS A CRITICAL
PARTNER WORKING LITERALLY 24
HOUR SHIFTS IN THE EARLY DAYS
TO HELP COORDINATE WITH HIS
TEAM TO MAKE SURE THAT
RESOURCES WERE KNOWN TO THOSE
LIVING IN THE SHELTER AND I
WILL PASS IT OVER TO JACKIE TO
TALK ABOUT WHAT THAT BODYWORK
LOOKED LIKE.
>> WE KNEW THERE WOULD BE
INCREMENT WEATHER WITH
SUPPORTIVE PEOPLE ARE LIVING
OUTSIDE WHO HAD NO OTHER MEANS
OF CARING FOR THEMSELVES GIVEN
THE AMOUNT OF SNOW THAT PEOPLE
WERE LIVING THAT COULD
POTENTIALLY COLLAPSE DUE TO THE
WEIGHT OF THE SNOW ON TOP OF
THEM.
WE PRIORITIZE GETTING PEOPLE
MOVED WITH THE DOCUMENTS ON
DOORS.
THE FIELD COORDINATOR AND THE
STAFF IN THE PARKS DEPARTMENT
WORKED DURING THE DAY AND
CONNECTING PEOPLE TO ENHANCE
SHELTER OPTIONS.
>> SO, THE SHELTER OPTIONS AS
WE DISCUSSED AT THE PREVIOUS
PRESENTATION ARE LIMITED.
ESPECIALLY DURING THIS WEATHER.
THERE WERE MORE SHELTERS THAT
WERE AIMING TO BE OPEN FOR THE
24 HOUR PERIOD OF TIME SO THAT
PEOPLE DO NOT HAVE TO VENTURE
OUT TO DANGEROUS CONDITIONS
DURING THE DAY.
IT WAS CRITICALLY IMPORTANT FOR
US TO NOT ONLY HAVE THE SHELTER
OPEN AT THE SEATTLE CENTER AND
EXHIBITION HALL BUT THAT SHELTER
QUICKLY SURPASSED CAPACITY AND
IT WAS IMMEDIATELY EVIDENT THAT
WE NEED TO OPEN MORE SHELTER
AND WE NEEDED MORE SHELTER
CAPACITY IF WE WERE GOING TO
CONTINUE TASK THAT PEOPLE MOVE
INDOORS.
THIS WAS ACHIEVED AND MY HUGE
THANKS TO PARK SO YOU WILL HEAR
FROM IN JUST A MOMENT FOR
OPENING THE DOORS OF GARFIELD
COMMUNITY CENTER AND BITTERLY
COMMUNITY CENTER.
ONLY OPENING THE DOORS BUT
STAFFING THOUGH SHELTERS AND
BEING THERE 24/7 AND PREPARING
MEALS AND DOING WHATEVER WAS
NEEDED TO MAKE SURE THAT PEOPLE
FELT WELCOMED AND THAT THOSE
SPACES REMAINED OPENED DURING
AND EVEN IMMEDIATELY AFTER THE
STORM ENDED.
I WILL PASS IT BACK OVER TO
JACKIE TO TALK MORE ABOUT WHAT
THE SHELTER OPERATIONS WOULD
LOOK LIKE.
>> SURE, THE RECREATION STAFF
IS AT THE BITTERLY COMMUNITY
CENTERS AS WELL AS THE GARFIELD
COMMUNITY CENTER.
WE WERE ABLE TO SECURE THE
SERVICES OF THE METROPOLITAN
SEATTLE TO STAFF THE COMMUNITY
SUMMER WITH THE INDIVIDUALS
THERE AS WELL AS COORDINATING A
RESPONSE WITH OUR CONTRACT AND
CITY PROVIDERS TO PROVIDE
SUPPORTIVE SERVICES INCLUDING
HEALTH ASSESSMENTS AND CASE
MANAGEMENT RESOURCES TO PEOPLE
LIVING AT THOUGH SHELTERS.
>> JUST A QUICK NON-, JACKIE,
THANKS TO YOU AND YOUR TEAM, WE
KNOW HOW MANY EXTRA HOURS ALL
YOU ARE WORKING AND ALSO,
JASON, THIS IS A FLIP BACK TO
YOU TOO BECAUSE I KNOW YOU ARE
COORDINATING A LOT AND I THINK
STARBUCKS STEPPED UP WITH FOOD
AND THAT SO I THINK THIS
COORDINATED EFFORT WAS GREAT.
I THINK MAYBE THIS IS SOMETHING
FOR PARKS BUT I THINK ONE OF
THE THINGS YOU TOLD ME IS THAT
WE HAD A LOT OF PEOPLE AT
GARFIELD AND THAT WAS MORE
DIFFICULT THAN AT BITTER LAKE.
IF ONE OF YOU COULD ADDRESS THAT
ABOUT WHAT WORKED WELL AND WHAT
WE COULD DO DIFFERENTLY, NEXT
TIME.
>> GREAT, WILL DO.
WE WERE ABLE TO OPEN EMERGENCY
SPACES BETWEEN THE THE THREE
SITES.
WE HAD ADDITIONAL CAPACITY AS
YOU MENTIONED THROUGH MARY'S
PLACE AND ANDERSON PLACE AND
THE FREY BUILDING.
WE WORKED WITH PARTNERS AND THE
PUBLIC UTILITIES AND PROVIDERS
SUCH AS URBAN LEAGUE TO REACH
FULL LIFE CARE TO DO STAFFING
MEALS AND OTHER SERVICES
PROVIDED AT THE SHELTERS.
LIKEWISE, WE WANTED TO MAKE
SURE THAT MEDICAL CARE AND
VULNERABILITY ASSESSMENTS WERE
MADE WHILE THE SHELTERS WERE
OPEN.
I JUST GOT A PIECE OF GOOD NEWS
FROM DUSTY WILSON WHO SHARED
THAT A GENTLEMAN WHO HAD BEEN
LIVING OUTSIDE FOR A LONG TIME
HAD NOT BEEN ACCESSING SERVICES
BUT BECAUSE OF THE COLD AND
HEAVY SNOW, CAME INTO ONE OF
THE COMMUNITY CENTERS AND WHILE
HE WAS THERE, WAS ABLE TO BE
ASSESSED.
THAT SHOWED THAT WE WERE JUST
HEARING ABOUT VULNERABILITY
NEEDS AND TOOLS.
HIS SCORE WAS SO HIGH THAT HE
WAS IMMEDIATELY PLACED AT THE
TOP OF THAT LIST FOR PERMANENT
SUPPORTIVE HOUSING AND GET HIS
KEYS TO UNIT JUST LAST WEEK.
BECAUSE THEY WERE OPPORTUNITIES
AND BECAUSE OF THE DANGEROUS
ENVIRONMENT THAT ONCE PEOPLE
CAME INDOORS, THEY WERE ABLE TO
ACCESS SERVICES THAT MAYBE THEY
WOULD NOT OTHERWISE BE
ACCESSING.
WE SAW THAT TIME AND TIME AGAIN.
WHILE WE HAVE THESE 550 NEW
INDIVIDUALS THAT WERE INDOORS
AND WANTED TO MAKE SURE THAT
THEY HAVE ACCESS TO RESOURCES,
THE RESOURCE FAIR WAS
COORDINATED AND I WILL HAVE
JACKIE TALK ABOUT THAT RESOURCE
FAIR.
>> REALLY QUICKLY, THIS WAS
SUPPORTED AT THE IDEA THAT WE
OPEN UP ADDITIONAL SPACES AND
HAD SEEN SOME PEOPLE GO INSIDE
THE OTHERWISE MAY NOT HAVE DONE
SO.
MANY OF WHOM MAY NOT HAVE HAD A
FREQUENTS OR CONSISTENT RATION
WITH THE RESOURCES THAT THE
DEPARTMENT WORKED SO HARD TO
PROVIDE.
SO, WE REACHED OUT TO OUR
COLLEAGUES AND PARTNERS AND WE
ATTEMPTED TO COORDINATED A
RESOURCE.
WE REALIZED THAT WE HAD
INDIVIDUALS RESIDING AT THE
SEATTLE CENTER AND WE DECIDED
TO HOSTED THERE.
WE ALSO HAD THE GARFIELD
COMMUNITY CENTER AND FOLKS WHO
WERE STATIONARY THAT WE CAN
TRANSPORT.
WITH OUR PARTNERS, WE
COORDINATED TO PROVIDE RESOURCES
INCLUDING HOUSING NAVIGATION
AND EMPLOYMENT RESOURCES.
WE HAD FOLKS AS A RESULT OF
THIS BECOME EMPLOYED AND FOLKS
MOVE INTO SHELTERS AND FOLKS
THAT HAVE BEEN HOUSED.
WE HAD A VERSION AND SUCCESSFUL
DIVERSION STRATEGIES EMPLOYED
WITH INDIVIDUALS RECONNECTING
WITH THEIR FAMILIES GOING BACK
HOME.
WE ALSO HAD FOLKS ENGAGED IN
CASE MANAGEMENT.
OUR PARTNERS INCLUDED AGE AND
DISABILITY SERVICES AND A
SECOND CHANCE ON EMPLOYMENT
PROGRAMS WHICH WAS WELL
LEVERAGED.
WE BELIEVE IT INVITED US TO
THINK ABOUT THE PROSPECT OF HOW
TO SUPPORT INDIVIDUALS THAT
MIGHT BE UNDEREMPLOYED AS WELL.
>> ALL RIGHT, THANK YOU.
>> SO, COUNCILMEMBER BAGSHAW
ASKED ABOUT LESSONS LEARNED.
WE IDENTIFIED A HANDFUL AND AS
WE PASSED OVER TO PARKSVILLE,
WE REALIZE THAT IN OPENING THE
SHELTERS THAT WE NEED MORE OF
OUR CITY FAMILY AND COMMUNITY
BROADLY TRAINED IN SHELTER
OPERATIONS.
WE ALSO KNOW THAT THIS RESOURCE
FAIR TOUCHED SO MANY INDIVIDUALS
AND GIVE THEM ACCESS TO
CRITICAL SERVICES THAT THEY
NEEDED.
WE NEEDED TO DUPLICATE THAT
EFFORT.
LIKEWISE, THE NAVIGATION TEAM
WAS EFFECTIVE IN RAPIDLY
DEPLOYING LIFE-SAVING
ASSISTANCE AND TRANSPORTATION
TO INDIVIDUALS LIVING IN
SHELTERED AND WE ALSO KNOW THAT
WE HAD WORK TO DO TO LEVERAGE
THE PROCESS OF DONATIONS AND
COMMUNITY DONORS AND
VOLUNTEERISM AS THEY ARE
CRITICAL PARTNERS THAT REQUIRE
A DEEP LEVEL OF COORDINATION IN
ORDER FOR THEM TO BE INVOLVED.
>> GREAT, IF I COULD DIVE IN ON
THAT, WHAT I SEE HERE AND
APPRECIATE SO MUCH IS THAT WE
CAME TOGETHER BECAUSE IT WAS AN
EMERGENCY AND WE WERE ABLE TO
MOVE THINGS IN A DIRECTION THAT
I AM NOT SURE I HAVE EVER SEEN
BEFORE.
YOU ARE TALKING ABOUT 500 NEW
UNITS AND WITH THE COMMUNITY
SUPPORT, COMING BACK TO LESSONS
LEARNED, CAN WE USE THAT?
WE TALKED ABOUT IN NOVEMBER 2016
THAT WE DECLARED EMERGENCY AND
NOW WE ARE SEEING AN EMERGENCY
BEING TREATED LIKE AN
EMERGENCY.
WHAT CAN WE DO?
>> IF I COULD , I JUST WANT TO
COUNCILMEMBER BAGSHAW'S POINT
SPECIFICALLY AS A RESULT TO
RECOMMENDATION COMING OUT OF
THE CITY AUDITOR THAT WE DO
JUST THAT.
THE CITY AUDITOR LOOKS AT THE
COMPONENTS FROM THE EMERGENCY
MANAGEMENT AGENCIES AND THE
COMMAND SYSTEM AND WHEN THE
NAVIGATION TEAM WAS INITIALLY
PUT TOGETHER IN 2017 WITH THE
FIRST 37 WEEKS OF OPERATIONS
THAT WERE CONDUCTED AS A FORMAL
ACTIVATION. AND WE USED THE
APPROACH CALLED COMMAND SYSTEM
AND OVER TIME WE DISCONTINUED
THE USE OF THOSE ELEMENTS FOR
ONGOING COORDINATION.
THOSE ELEMENTS ARE CONSIDERED
THE STANDARD FOR EMERGENCY
MANAGEMENT ACROSS THE COUNTRY
INCLUDING UNIFIED COMMAND
INCIDENT ACTION PLANNING AND
INFORMATION INTELLIGENCE
MANAGEMENT AND DISPATCH
EMPLOYMENT.
TWO JURISDICTIONS ARE CURRENTLY
USING THIS FRAMEWORK FOR
ONGOING FIELD OPERATIONS AND
THIS IS REALLY SOMETHING THAT I
THINK IS MADE EVIDENT.
THE USEFULNESS OF THIS KIND OF
APPROACH IS MADE EVIDENT BY THE
WORK THAT HSD AND OTHER
DEPARTMENTS DID TOGETHER.
>> FEEL FREE TO JUMP IN AND
ANSWER SOME OF THE QUESTIONS
BECAUSE I THINK WE ARE REALLY
INTERESTED IN HOW WE ARE
LEARNING FROM THESE OTHER
JURISDICTIONS AND ALSO THE
QUICK LEARN THAT YOU DID ON THE
GROUND TO RESPOND TO THE NEED.
IS THAT OKAY, COUNCIL MEMBERS
QUESTIONS AND WE HAVE ABOUT
THREE QUESTIONS IN QUEUE HERE.
GOOD LUCK.
>> I SEE THIS AS ONE QUESTION.
ARE WE GOING TO GO BACK FOR THE
COMMAND SYSTEM AS RECOMMENDED
BY THE CITY AUDITOR TO TREAT
THIS CRISIS AS AN EMERGENCY
MOVING FORWARD?
>> GOOD QUESTION.
>> IN MY MIND, THESE ARE
LESSONS LEARNED FROM OUR TIME.
WE GOT TO, BARB HOSTED US FOR
MANY MONTHS AS MANY DEPARTMENTS
INCLUDING THE HUMAN SERVICES
DEPARTMENT MET EVERY DAY.
TO DEPLOY SERVICES.
THIS PRACTICE OF DEPARTMENTAL
COORDINATION AND ACTIVATION
CONTINUES TODAY.
WHILE IT MAY NOT BE AT THE EFC,
WE ARE VERY MUCH WORKING IN
COORDINATION WITH ONE ANOTHER
ON A DAILY BASIS AND THEY HAVE
DAILY MEETINGS FIRST THING IN
THE MORNING.
I SHARED THE PREVIOUS
PRESENTATION THAT JUST LAST
YEAR WE INCREASED THE SHELTER
CAPACITY BY ANOTHER 25%.
THERE IS A VERY REAL ACTIVATION
EVEN THOUGH WE ARE NOT CO-
LOCATED IN THE EEOC PRESENTLY.
>> I WILL TRY TO GET YOU TO
WRAP UP SO WE CAN HEAR FROM
PARKS AS WELL AS THAT'S OKAY.
>> THAT WOULD BE GREAT, SURE.
>> WE CAN GO THROUGH OUR
PRESENTATION BRIEFLY BUT ALSO
WE WILL TALK ABOUT SOME OF THE
LESSONS LEARNED AND MAYBE WE
WILL HAVE THE DIRECTOR TALKED
ABOUT HOW THIS IS COORDINATED.
ESPECIALLY THE CONVERSATION
AFTERWARDS.
WE HAD LOTS OF CONVERSATIONS
ABOUT WHAT WE CAN DO TO IMPROVE.
>> I'M SORRY, DO YOU HAVE A
SEPARATE PRESENTATION?
>> WE DID .
>> SORRY, I DON'T BELIEVE WE
RECEIVED THAT.
I REALLY APOLOGIZE AND WE WILL
DEFINITELY HAVE YOU BACK . WE
WANT TO GIVE YOU TIME.
>> I WAS A PRIVATE RESIDENCE AT
THE TIME AND I THINK IT'S
GREAT THAT WE PRE-SHOULD HAVING
OPPORTUNITY TO SHARE OUR
INVOLVEMENT BOTH IN HELPING HSD
EFFORTS TO SUPPORT THE BROADER
RESPONSE AND THIS WAS AN EFFORT
AS WELL AS PARTNER ORGANIZATIONS
AND ORGANIZE EFFICIENT AND
EFFECTIVE WAY, PART OF THE
REASON I THINK THAT IS AT THE
TABLE IS BECAUSE WE LITERALLY
ARE IN EVERY COMMUNITY AND
PROVIDE LOTS OF HUMAN SERVICE
TYPE SUPPORTS FOR OUR RESIDENTS
IN THE PROGRAM AND FACILITIES
WHETHER IT'S CHILDCARE OR
PRESCHOOL OR BEFORE-AND-AFTER
CARE AS WELL AS JOBS, WHEN
EMERGENCIES LIKE THIS HAPPEN,
BOTH COMMUNITIES LOOK TO US AND
THE STAFF IS VERY MUCH
COMMITTED TO BEING THERE AND
BEING RESPONSIVE TO THE NEEDS
OF OUR RESIDENTS..
PART OF OUR WORK IS OPERATING
THE TWO SHELTERS THAT I WILL
HAVE CHRISTOPHER TALK MORE
DETAIL ABOUT AND WE SUPPORTED
THE WORK OF S.D.O.T.
AND OTHERS WITH SNOW CLEARING
AND THE ICING AND MAKING THIS
ACCESSIBLE TO GET BACK UP AND
RUNNING.
WE ALSO SUPPORTED OUR FRIENDS
AT THE UTILITIES AND THE
GARBAGE COLLECTION SIDE. THE
SNOWCAPPED PILING UP AND OF
COURSE LIKE WE DO AND EVERY
EMERGENCY, WE SUPPORTED AND HAD
FOLKS DEALING WITH DOWN TREES
AND WE CLEARED HUNDREDS OF
FALLEN TREE BRANCHES AND THINGS
THAT IMPACT NOT JUST THE
ACCESSIBILITY ACROSS THE CITY
BUT POWER LINES, ETC.
AND TRYING TO BRING THE CITY
BACK IN THAT REGARD.
I WILL HAVE CHRISTOPHER TALK
THROUGH A LITTLE BIT OF THE
OPERATIONS WITH THE TWO
SHELTERS AS WELL IS LESSONS
LEARNED.
I DID WANT TO TAKE A QUICK
MOMENT TO EXPRESS MY DEEP
GRATITUDE TO ALL OF THE STAFF.
WE ARE IN EVERY COMMUNITY AND
WE HAVE A STAFF THAT ROLLS UP
THEIR SLEEVES AND DOES WHATEVER
IT NEEDS TO BE DONE.
EVEN IN SITUATIONS LIKE THIS
THAT ARE UNPRECEDENTED, WE
LEARNED A LOT BUT THE STAFF IS
COMMITTED TO DOING WHAT THEY
DID.
MY FRIEND AND COLLEAGUE TO MY
RIGHT WHO LED OUR AGENCY IN
RESPONSE TO THAT, HE DID A
FANTASTIC JOB MAKING SURE THAT
WE WERE PART OF THE SOLUTION.
>> GREAT, REAL QUICKLY WHAT YOU
NEED TO KNOW IS THAT SINCE
2005, WE HAVE BEEN TRAINING
SETTLE PARK EMPLOYEES UNDER THE
GUIDANCE OF THE AMERICAN RED
CROSS TO OPERATE EMERGENCY
SHELTERS, ANTICIPATING AN EVENT
LIKE THIS.
YOU ALSO NEED TO KNOW THAT WE
USED THE INCIDENT COMMAND
STRUCTURE THAT YOU SPOKE ABOUT
EARLIER AND HAVE PRACTICED THAT
OVER THE YEARS.
WE OPERATED WITH THESE
EMERGENCY SHELTERS UNDER THE
EXECUTIVE SNOW RESPONSE OR
EXECUTIVE ORDER AND THAT
ALLOWED US TO DO THINGS LIKE
BUY FOOD FOR THE SHELTER AND
EXTEND OVER TIME AND TO ENGAGE
IN PARTNERSHIP OPPORTUNITIES
WITH OUTSIDE ORGANIZATIONS THAT
WE WOULD NOT NORMALLY DO IF IT
WERE NOT AN EMERGENCY.
WE OPERATED AT THE SHELTER FROM
A EIGHTH TO FEBRUARY 22.
THAT IS 14 CONSECUTIVE DAYS OF
OPERATIONS. WE SERVED 4380 MEALS
JUST LIKE OUR FIELD ALONE.
BREAKFAST, LUNCH, AND DINNER.
WE HAD STAFF THAT WORKED 24/7
SHIFTS.
12 HOURS IS.
8 IN THE MORNING UNTIL 8 AT
NIGHT AND THEN 9 AT NIGHT UNTIL
8 IN THE MORNING.
WHEN IS RENC STORY WAS ONE OF
THE SHELTER CLIENTS ARE BETTER
LIKE THAT WERE DIABETIC.
THEY LOST THEIR INSULIN AND
LEFT IT UNDERNEATH I-FIVE WHERE
THEY WERE STAYING.
WE WERE ABLE TO WORK WITH THE
TEAM TO GO BACK AND FIND THAT
SPECIFIC SHELTER AND GET THEIR
KIT OF INSULIN AND BRING IT TO
THE COMMUNITY CENTER IN LIKE
FOUR OR FIVE HOURS AFTER WE
LEARNED ABOUT IT.
MOVING ON HERE, SNOW CLEARANCE,
THE PARK DEPARTMENT WAS A
UTILITY THEATER.
WE ENGAGED IN WORK THAT
INCLUDED CLEARING ROADS AND
PARKING LOTS AND WE SHOVELED
BIKE LANES AND SIDEWALKS ENDED
PATH CLEARING AND REMOVAL.
WE SHOVELED ENTRYWAYS TO
FACILITIES AND WALKWAYS.
WE CLEARED STORM DRAINS AND WE
EVEN ASSIGNED OUR STAFF TO CLEAR
A THREE BLOCK RADIUS AROUND 11
ELEMENTARY SCHOOLS AROUND THE
CITY.
THAT WAS HANDWORK AND THAT WAS
TO AID THE SCHOOL DISTRICT IN
CREATING SAFE WALKING ROUTES FOR
THE ELEMENTARY AGED SCHOOL KIDS.
AS JESUS MENTIONED, WE WERE
INVOLVED WITH THAT UTILITIES IN
FOUR DROP SITES AND LOCAL
NEIGHBORS COULD DROP OFF
GARBAGE.
THEY WERE NOT ABLE TO PICK IT
UP ACROSS THE CITY.
WE HAD DOWN THREE RESPONSES
ACROSS THE CITY.
SOME OF OUR CHALLENGES AND
LESSONS LEARNED COME DOWN TO WE
KNOW THAT WE WILL HAVE TO DO
THIS AGAIN AND WE THINK WE NEED
SHELTERS AND THERE ARE TYPES
THAT WE ARE SUITABLE TO
OPERATE.
GENERAL POPULATION SHELTERS AND
WARMING AND COOLING SHELTERS
AND THEN BARRIER SHELTERS.
MAYBE EVEN WITH THE CLIMATE
CHANGE, AIR QUALITY SHELTERS.
WE NEED TO FOCUS ON SAFETY AND
SECURITY FOR STAFFING AND
SHELTERED CLIENTS.
WE NEED A STAFFING PLAN.
IN FACT, WE IDENTIFIED THE NEED
FOR A JOB STAFFING THE SHELTERS
AND SOMEONE WHO JUST SCHEDULES
THE STAFF TO STAFF THE
SHELTERS.
THAT WAS A REAL JOB NEED.
WE NEED A PLAN TO COPE WITH PETS
. A LOT OF PEOPLE COME TO
SHELTERS AND DON'T WANT TO BE
SEPARATED FROM THEIR PETS.
DRUG AND ALCOHOL USE WAS
PERVASIVE AND SOME OF THE
SHELTERS AND WE NEED A PLAN TO
DEAL WITH THAT.
WE ESPECIALLY NEED MEDICAL AND
MENTAL HEALTH SUPPORT. WE WERE
SUCCESSFUL IN WORKING WITH OUR
PARTNERS AT HUMAN SERVICES TO
GET THAT SUPPORT WHEN NEEDED
BUT WE COULD TIGHTEN THAT UP
AND BE MOBILIZING SHELTERS OR
DEACTIVATING SHELTERS WHICH WAS
ALSO AN AREA THAT WE WANTED TO
PAY ATTENTION TO.
OUR NEXT STEPS FOLLOWING A
DEBRIEF WITH SEATTLE PARKS AND
RECREATION STAFF AND HUMAN
SERVICES AND BAR GRAPH FROM HSD
IS THAT WE ARE DEVELOPING
WINTER WEATHER PROTOCOLS TO
BETTER PREPARE US FOR THE NEXT
SNOW EVENT.
THIS WILL INCLUDE PROTOCOLS
THAT UNDERSCORE SOME OF THE
POLICY AREAS THAT WERE
UNCOVERED IN THE RECENT SNOW
EMERGENCY THAT WE NEED TO DEAL
WITH.
WE WANT TO CREATE AGREEMENTS
AHEAD OF TIME SO WE ARE NOT
CHASING OUR TAIL WHILE IN THE
MIDDLE OF AN EMERGENCY.
WE CONTINUE TO PARTNER WITH
HUMAN SERVICES AND THE OFFICE
OF EMERGENCY MANAGEMENT TO
CREATE THOSE PROTOCOLS.
>> EXCELLENT.
WE WILL LIMIT THIS TO FIVE-
MINUTE PRESENTATIONS AFTER THIS.
WE DEFINITELY DID NOT GIVE THIS
ENOUGH TIME OR ENOUGH JUSTICE
ON OUR AGENDA TODAY SO MAYBE
THIS WILL BE THE BEGINNING AND
WE APOLOGIZE FOR NOT HAVING
YOUR MATERIALS SO WE WILL SEND
OUT TO OUR COLLEAGUES AND ALSO
HAVE A CHANCE TO BRING YOU
BACK.
I LOVE THE IDEA OF A MEMORANDUM
OF AGREEMENT SO THERE IS AN
AHEAD OF TIME UNDERSTANDING.
I KNOW YOU HAVE A GREAT CHAIR
WITH COUNCILMEMBER JUAREZ.
I'M SURE THIS IS SOMETHING SHE
IS TRACKING CLOSELY AS WELL AND
TO THE ISSUE THAT WE ARE ALWAYS
CONCERNED ABOUT, MAKING SURE
THERE IS A TON OF ACCESS TO
LOW BARRIER SHELTERS.
COMMENTS, ANYTHING BEFORE GOING
TO MARC DONES?
VERY BRIEFLY.
>> THANK YOU.
BIG THANK YOU.
I WANTED TO KNOWLEDGE WHAT YOU
SAID ABOUT HAVING THOSE
PROTOCOLS IN PLACE.
I KNOW WE DID THIS BETWEEN METRO
AND S.D.O.T.
PROBABLY ABOUT 12 YEARS AGO.
THINGS DO NOT GO WELL AND WE
HAVE PROTOCOLS AND THINGS
WORKED.
I JUST WANT TO DOLLARS THAT IF
WE ARE TAKING CARE PEOPLE THAT
ARE OUT IN THE STREETS AND
HAVING DIFFICULTIES JUST ON ANY
DAY BUT THEN LET ALONE, YOU
HAVE MULTIPLE INCHES OF SNOW, I
APPRECIATE THAT.
IF THERE'S ANYTHING WE CAN DO.
>> THANK YOU.
COUNCILMEMBER HERBOLD.
>> THANK YOU.
I WOULD LIKE TO CLARIFY THAT
DURING THE STORM EVENT, THE
APPROACH USED WAS THE COMMAND
SYSTEM. THAT WAS NOT MY
QUESTION.
MY QUESTION IS WHEN WE WILL
APPLY THESE PRINCIPLES, THESE
ARE IMPORTANT RECOMMENDATIONS
AND WE NEED TO KEEP THEM AND
TAKE THEM SERIOUSLY.
>> GO AHEAD, I'M SO SORRY.
>> THANK YOU VERY MUCH FOR
BEING HERE.
>> THANK YOU FOR THE
INVITATION.
ONE OF THE THINGS THAT SNOW
DOES THAT I WISH IT DID ON A
DAILY BASIS TO HIGHLIGHT THE
NEEDS OF THE HOMELESS IS IT
AFFECTS EVERYONE AND THEREFORE
IT IS EVERYONE IN KIND OF GAME.
THERE ARE SEVERAL CONDITIONS
THAT EXIST WHEN WE HAVE STUDIES
LIKE THAT THAT MADE IT POSSIBLE
FOR PARKS TO USE THE COMMUNITY
CENTERS.
SCHOOLS WERE CLOSED AND WE HAVE
TO REMEMBER THAT MANY TIMES THE
AT RISK YOUTH PROGRAMS AND
OTHER PROGRAMS AT THE COMMUNITY
CENTERS, WE WOULD DISPLACE
THOSE POPULATIONS IN ORDER TO
CREATE THIS SURGE OF HOUSING.
IT'S GOOD TO KEEP IN MIND THAT
CERTAIN THINGS HAPPEN WHEN
EVERYBODY GETS AFFECTED AT THE
SAME TIME.
NONETHELESS, WE WILL KEEP THAT
IN MIND AS WE CONTINUE TO APPLY
THE SAME PRINCIPLES.
>> THANK YOU ALL SO MUCH AND
THANK YOU FOR JOINING US.
AS WE TRANSITION , I WANT TO
UNDERSCORE COUNSEL OF THE
HERBOLD IS POINT AND MAYBE WE
CAN LOOK AT THE NATIONAL EXPERT
MARK TO SEE IF THERE ANY
COMMENTS ON THIS AS WE LOOK FOR
OTHER IDEAS.
THE NATIONAL INCIDENT COMMAND
CENTER YOU MENTIONED IS BEING
USED IN SAN FRANCISCO.
I SAW IT LIVE IN PERSON WHEN I
WENT TO LOS ANGELES.
THEY INVITED ME INTO THE ROOM
WHEN THEY DID THEIR BRIEFING
THAT WAS IN COMMAND. I THINK WE
HAVE OTHER GREAT EXAMPLES THAT
WE SHOULD PULL FROM FOR THE
CRISIS OF TODAY WITH 365 DAYS A
YEAR.
>> IS NOT ABOUT WHETHER PEOPLE
ARE PHYSICALLY MEETING IN A
PARTICULAR PLACE LIKE EEOC BUT
THE PRINCIPLES THAT ARE USED ON
A DAILY BASIS.
>> ABSOLUTELY . MISTER MARC
DONES, THANK YOU SO MUCH FOR
WAITING.
I APPRECIATE YOU WAITING.
APOLOGIES FOR SHORTENING YOUR
TIME.
WOULD YOU LIKE TO INTRODUCE
YOURSELF INTO THE RECORD?
>> SURE.
MY NAME IS MARC DONES.
I'M THE EXECUTIVE DIRECTOR .
>> AGENDA ITEM 3 FROM THE
ORIGINAL GOVERNANCE FOR
BRIEFING AND DISCUSSION.
>> THANK YOU, REAL QUICKLY,
CAN I GET CONTEXT?
JUST AS A REMINDER OF WHERE WE
ARE AT WITH THIS PROCESS, LAST
MAY THE EXECUTIVE RANDOM OF
UNDERSTANDING WITH THE COUNTY
TO PURSUE DEVELOPING JOINT
ENTITIES OF SOME TYPE AND TO
GOVERN THE HOMELESS'S
ACTIVITIES THAT WAS AFFIRMED
AND GIVEN FURTHER GUIDANCE WHEN
THEY PASSED 18 B 1 HIGHLIGHTING
HOW WE WANTED TO BE INVOLVED
AND LAST TIME WE HAD OUR MEETING
, WE WERE GIVEN STRUCTURE WITH
THE VARIOUS WORK GROUPS AND
THEY WERE ALL OUTLINED. THIS IS
AN UPDATE ON THE STATUS OF
THOSE VARIOUS GROUPS AND THE
BROADER STRUCTURING AND
WORKFLOW AMONG THEM WAS GIVEN
TO THE LAST MEETING.
GOING FORWARD, WE ARE TAKING
VOTES ON APPROVING THE LEGAL
ENTITY AND WILL ONLY PART OF
THE ACTUAL POLICY GOALS.
THERE ARE MAJOR DECISIONS THAT
WILL BE COMING BUT IT WILL BE
FOCUSED ON THE MEMBERSHIP OF
THOSE WORKGROUPS.
>> THANK YOU.
>> I WILL SAY THAT MOVING TO A
REGIONAL RESPONSE DOES ALLOW
YOU TO USE COMMAND CONTROL
FUNCTION AND THAT IS ONE OF THE
THINGS THAT ARE HIGHLIGHTED.
MOVING ON QUICKLY, JUST AS A
REMINDER, THIS IS THE STRUCTURE
FOR IMPLEMENTATION.
WE HAVE FOUR WORKGROUPS AND
COMMUNITY ENGAGEMENT AND POLICY
AND PLANNING AND RESPONSIBLE
FOR THE CORONATION AND STRATEGY
AND THE LEGISLATIVE PROCESS
THAT WILL RUN BETWEEN THE TWO
EXECUTIVE OFFICES.
AT THE REQUEST OF COUNSEL FROM
LAST TIME, THE PURPOSE OF THIS
UPDATE IS TO GIVE YOU ALL AND
TO TRANSFER INTO THE RECORD WHO
WILL BE ON THESE THINGS.
SO, THIS IS THE STEERING
COMMITTEE GROUP WITH NAMES.
I WILL NOTE THAT THIS IS FINAL.
THE ONLY THING THAT I WANT TO
CALL OUT IS THAT SERVICE
PROVIDERS AND EQUITY ADVOCATES
FROM THE COMMUNITY INCLUDING
FOLKS THAT EXPERIENCE
HOMELESSNESS, WE WANT THE
COMMUNITY TO DETERMINE THOSE
THINGS.
WE HAVE REACHED OUT TO THE
BROADER COMMUNITY AND WE HAVE
WEEKLY MEETINGS WITH THE
COLLABORATIVE THAT IS MADE UP
OF PROVIDERS AND FOLKS WHO HAVE
EXPERIENCED HOMELESSNESS AND
WITH THE COALITION THAT IS A
NEWLY FORMED GROUP OF FOLKS
THAT HAVE EXPERIENCED
HOMELESSNESS.
WE ARE TRYING TO DETERMINE WHAT
THE BEST PROCESS IS FOR THEM TO
BE ENGAGED.
I WANT TO BE CLEAR ABOUT THAT.
I HAVE COMMUNICATED THIS TO A
NUMBER OF YOU. WE ARE VERY
CLEAR THAT IT IS NOT
APPROPRIATE OR POSSIBLE TO SAY
TO FOLKS THAT ARE PERHAPS
CURRENTLY EXPERIENCING A CRISIS
LIKE, SHOW UP TO THIS MEETING.
BEING REALLY THOUGHTFUL ABOUT
WHAT THE BEST WAY TO ENGAGE IS
AND NOT JUST SAYING, SEND A
PERSON AND THAT WILL CHECK OUR
BOX BUT BEING CLEAR THAT THIS
IS DELIBERATIVE ENGAGEMENT THAT
REQUIRES SIGNOFF AS WELL.
THE REST OF THESE NAMES I
BELIEVE SHOULD BE OF NO
SURPRISE TO ANYONE.
I WILL POSIT THERE ANY
QUESTIONS ON THIS SLIDE.
OKAY, UP NEXT, THIS IS
ORGANIZATIONAL STANDUP AND THE
PURPOSE OF THIS WORKING GROUP
WILL BE TO CLARIFY THE STRUCTURE
OF THE NEW ENTITY AND WHEN I
SAY STRUCTURE, I MEAN TO DIG IN
TO THINGS LIKE WORK CHARTS AND
STAFFING ARRANGEMENTS.
THIS REPRESENTS AN OPPORTUNITY
TO RETHINK TEAMING WHICH WE
THINK IS BOTH EXCITING FOR
PROVIDERS AND STAFF.
WHAT IS THE BEST TEAM TO DEPLOY
AND SUPPORT STAFF IN THE FIELD
AND HOW DO YOU THINK ABOUT
RETOOLING JOB DESCRIPTIONS SO
THAT WE ARE THINKING MORE ABOUT
PROGRAM JOB DESCRIPTIONS AND
SET UP MORE RIGHT CONTRACT
MANAGEMENT.
A LOT OF THAT CONVERSATION WILL
HAPPEN IN THIS GROUP AND I
BELIEVE NONE OF THESE NAMES
SHOULD BE SURPRISING AND ON THE
EQUITY AND HOMELESSNESS FRONT,
WE ARE WORKING WITH COMMUNITY
MEMBERS TO DETERMINE WHAT THE
BEST PATHWAY IS FOR ENGAGEMENT.
ANY QUESTIONS ON THIS?
OKAY, COMMUNITY ENGAGEMENT, I
WANT TO CLARIFY BRIEFLY THE
DIFFERENCE BETWEEN WHAT WE ARE
THINKING OF IN TERMS OF
COMMUNITY ENGAGEMENT AND
EXTERNAL AFFAIRS.
EXTERNAL AFFAIRS IS ABOUT WHEN
YOU NEED TO COMMUNICATE TO AN
ORGANIZATION OR INTEREST GROUP.
WE TALK ABOUT COMMUNICATING
WITH THE BUSINESS COMMUNITY.
THAT IS EXTERNAL AFFAIRS
QUESTION.
WE TALK ABOUT ENGAGING WITH
NEIGHBORHOODS WITH ADVOCATES
AND PROVIDERS ETC., THAT IS
MORE COMMUNITY ENGAGEMENT
QUESTION.
AGAIN, I DON'T BELIEVE THERE
SHOULD BE ANY SURPRISES ABOUT
THIS AND CAVIAR AND ON THE
SERVICE PROVIDERS, WHEN I AM
SEEING IS THAT THE LABOR
REPRESENTATION HAS NOT BEEN
PROVIDED YET.
THE INVITATION WENT OUT.
APOLOGIES.
ANY QUESTIONS ON THIS?
OKAY, POLICY AND PLANNING, THIS
GROUP WILL BE RESPONSIBLE FOR
HELPING TO, WE CALL IT
OFFICIALLY THE SAUSAGE MAKING.
WE ARE ESSENTIALLY IN A MARATHON
WHERE WE ARE TRYING TO HAND OFF
A WHOLE BUNCH OF STUFF TO AN
ENTITY THAT DOES NOT EXIST YET
AND IN THE PROCESS WE NEED TO
MAKE THE SAUSAGE OR BATON,
THAT'S A BETTER METAPHOR.
THE BATON THAT WE WOULD PASS
OFF AT THIS IS A REALLY REALLY
RELATE RACE WITH EVERYONE THAT
IS DOING SOMETHING RIGHT NOW.
MAKING SOME PRE-RECOMMENDATIONS
AROUND WHICH WAY WE WANT TO GO
AND WHAT THE LINES WITH THE
DIRECTIONS LAID OUT BY OTHER
REPORTS AND COUNCILS, ETC.
THAT WILL BE THE WORK OF THIS
GROUP AND ADDITIONALLY THIS
GROUP WILL PROVIDE SUPPORT
AROUND THE REGIONAL ACTION PLAN
WHICH NUMBER OF YOU HAVE HEARD
ABOUT BUT THAT EFFORT BEING LED
FOR SUPPORTIVE HOUSING WILL BE
LEVERAGING THIS GROUP
EXPLICITLY AS ONE OF THE TOOLS
THAT THEY USED TO PULL IN DATA
FOR THAT PLAN.
>> CAN I JUST TALKED TO YOU
ABOUT YOUR TIMELINE?
I APPRECIATE THIS AND WE HAVE
SEEN GRAPHS AND CHARTS BEFORE
AND WE KNOW HOW LONG IT TAKES
THINGS TO MOVE.
CAN YOU TALK ABOUT THAT?
IS IT WORKING IN OUR PEOPLE
DEDICATING 100% OF THEIR TIME
TO SOLVING THIS PROBLEM?
>> I AM WATCHING MY CALENDAR
FILL UP WITH THESE MEETINGS AS
OF RIGHT NOW.
SOME OF THE FIRST ONES ARE
SCHEDULED FOR LATER THIS WEEK.
I WILL SAY AS YOU NOTED,
PULLING TOGETHER THIS MANY
PEOPLE WAS QUITE A COMPLICATED
ENDEAVOR. IN THE NUMBER OF
COMPETING INTERESTS AROUND WHO
WAS AROUND THE TABLE, I WOULD
ALSO SAY THAT PART OF THIS, OUR
COLLEAGUE KIRA SAYS THIS ALL
THE TIME THAT THERE IS A NEED
AND TO BE MANAGED THROUGH THE
DYSFUNCTION. IN OUR REPORT WE
TALKED ABOUT THE INABILITY FOR
STAFF TO DISAGGREGATE BETWEEN
THE RESPONSE FUNCTIONS AND
THEIR PLANNING FUNCTIONS.
THIS IS ONE OF THOSE MOMENTS
WHERE THAT IS HAPPENING.
IT IS NOT POSSIBLE IN THE
CURRENT STRUCTURE OF OUR SYSTEM
FOR PEOPLE TO DEDICATE 100% OF
THEIR TIME ALTHOUGH JASON AND
TIFFANY AND LEO AND MARK AT THE
COUNTY HAVE BEEN WONDERFUL
ABOUT HELPING STAFF TO FIND
TIME AND TO MOVE
RESPONSIBILITIES SO THAT FOLKS
ARE ABLE TO FOCUS.
I THINK EACH OF THESE GROUPS IS
STAFFED BY AT LEAST TWO MEMBERS
OF OUR TEAM SO THAT SHOULD HELP
KEEP THE BALL ROLLING.
>> I HAVE HEARD FROM FOLKS ON
THE FRONT LINES OF THIS THAT
THERE IS SOME CONCERNS ABOUT
HAVING A JOB AT THE END OF THE
DAY.
I KNOW THIS IS NOT YOUR POINT
TO RAISE BUT EVERYTHING I HAVE
HEARD IS THAT WE WILL APPROACH
THIS LIKE WE DID THE AQUARIUM
EIGHT OR NINE YEARS AGO WHERE
PEOPLE WERE ASSURED THAT YOU
WOULD HAVE A JOB WITH THE SAME
OR SIMILAR BENEFITS.
WE DON'T KNOW WHAT IT WILL LOOK
LIKE BUT HAVE FAITH THAT YOU
WILL HAVE A JOB AT THE END OF
THE DAY.
DO YOU KNOW WHAT CONVERSATIONS
ARE GOING ON ABOUT THAT?
>> I DO NOT.
I AM AWARE THAT THEY ARE
HAPPENING AND THERE'S A
CONVERSATION WITH LABOR FOR
MAYBE TOMORROW EVEN. I KNOW
THAT IS MOVING FORWARD AND I
WILL SAY FROM THE VERY BEGINNING
THAT THERE IS ENTIRELY TOO MUCH
WORK TO DO.
PROVIDED THAT PEOPLE WANT THE
JOB THAT EXISTS IN THE NEW
AGENCY, THEY WILL BE THERE.
>> COUNCILMEMBER BAGSHAW,
THERE ARE SOME STEPS THAT WE
HAVE THE DUDE THAT WILL HELP
ANSWER THOSE QUESTIONS AS WELL.
>> THANK YOU.
>> THE LAST ONE IS EXTERNAL
AFFAIRS.
THE PURPOSE OF THIS GROUP IS
THE BUSINESS AND NO SURPRISES
HERE.
I WILL NOTE THAT THERE MIGHT BE
AN ADDITIONAL COMMUNICATIONS
FIRM AND MY UNDERSTANDING IS
THAT THE FUNDERS COLLABORATIVE
WHICH IS FORMING IS LOOKING TO
RETAIN PERMANENTLY SOMEONE WHO
IS ABLE TO COORDINATE ACROSS
ALL OF THE DIFFERENT
COMMUNICATION NEEDS.
I DON'T KNOW WHEN OR HOW THAT
WILL HAPPEN BUT I JUST WANT TO
FLAG THAT THERE MIGHT BE A
SHIFT.
OKAY, VERY BRIEFLY I WANT TO
REMIND FOLKS THAT THIS IS THE
TIMING THAT WE ARE ON.
WE ARE SHORT ON TIME BUT ON
TIME SO FAR.
SO, I BELIEVE IN OUR NEXT SET
OF CONVERSATIONS WE WILL BE
ABLE TO PROVIDE AN UPDATE TO
JUST POINT ON LEGAL ENTITY
STRUCTURES AND HEAR CLARITY FROM
THE COUNTY AROUND WHAT THEY ARE
RECOMMENDING AND BE ABLE TO
BEGIN TO ISSUE THE DETAILS THAT
I THINK FOLKS ARE LOOKING
FORWARD TO.
ADDITIONALLY, WORKING GROUPS
WILL HAVE BEGUN TO MEET SO WE
WILL BE ABLE TO READ OUT ON THE
ACTIVITIES THAT ARE TAKING
PLACE IN THOSE AS WELL.
THAT SHOULD BE IT.
>> THANK YOU SO MUCH FOR BOTH
WAITING AND FOR YOUR QUICK
PRESENTATION AND FOR BEING HERE
SO FREQUENTLY TO HELP WALK US
THROUGH THESE IMPORTANT
CHANGES.
I'M LOOKING AT JEFF TO HELP US
TO MAKE SURE THAT ON THE LAST
SLIDE WE GET THE DATES INCLUDED
SINCE THEY DO HAVE A FULL
CALENDAR COMING FORWARD SO THAT
WE CAN POPULATE THAT.
QUESTIONS FROM OUR COLLEAGUES?
TO THE LAST QUESTION AROUND
RETENTION OF STAFF AND OUR
CONCERNS ALWAYS, WITH MAKING
SURE THAT WORKERS ARE PROTECTED
AND THAT WE HAVE STRONG
RELATIONS AND SUPPORT COMING
FROM THIS COUNSEL, I APPRECIATE
THAT YOU HAVE INCLUDED FOLKS
FROM 17 AND OTHERS AT THE TABLE
FOR THE TOUGH DISCUSSIONS.
I THINK THAT WILL BE VERY
HELPFUL IN ENVISIONING THE NEW
STRUCTURE.
HOPEFULLY, WE WILL HAVE YOU
BACK AND WE WILL PUT YOU FIRST
ON THE AGENDA THIS TIME.
IF I CAN TALK WITH OUR COUNSEL
COLLEAGUES ABOUT THAT ON THE
MAY 24 MEETING IF YOU ARE BACK
IN TOWN, YOU ARE.
WE PROMISE YOU THAT WE WILL
GIVE YOU DUE DILIGENCE IN TERMS
OF TIME AND ATTENTION BUT KNOW
THAT YOU WILL BE AROUND FOR THE
NEXT FEW DAYS SO WE LOOK
FORWARD TO WORKING WITH YOU FOR
THE NEXT FEW MEETINGS.
>> WE WILL SEE HIM THURSDAY,
RIGHT?
>> YEAH.
>> I WILL NOT BE HERE BECAUSE
I WILL BE IN MASSACHUSETTS BUT
MY COLLEAGUE WILL BE HERE.
>> I DON'T KNOW HOW YOU DO IT.
OUR NEXT MEETING WILL BE ON MAY
24 AT 9:30 A.M.
AND WE WILL TALK ABOUT THE
AGENDA AND ON BEHALF OF ALL OF
OUR COLLEAGUES THAT ARE HERE
AND THOSE THAT HAD TO LEAVE,
THANK YOU FOR YOUR WORK AS YOU
GO THROUGH THIS TOUGH PROCESS
AND AS YOU HEARD TODAY, TIME IS
OF THE ESSENCE SO WE ARE
EXCITED ABOUT HAVING THE VOICES
INCORPORATED.
THANK YOU FOR HELPING TO MAKE
SURE THAT THAT HAPPENS.
THIS MEETING IS ADJOURNED.
WE WILL SEE YOU ALL ON MAY 24.
THANK YOU.