Seattle City Light Account Information



	Update Your Account Information It's part of our ongoing efforts to improve customer service. Seattle City Light is enhancing communications for reporting outages and to receive information about outages. We need YOUR help! Many customers have had a City Light account for years and it's likely that your account information hasn't been updated for some time. Also, many of our customers now use a cellular telephone as their only phone service and we might not have that number in our system. Some of you have told us you'd like to get an e-mail when there's an outage because you can receive them on your cell phone. Please help us stay in touch by updating your contact information. Seattle City Light wants you to have as much information about your account as possible. Much of it can be found here. Are you a new customer? Have questions about rates or are you wondering if you’re eligible for our assistance programs? Don’t know where to pay your bill? Want to sign up for electronic billing and payments? Have a question because your bill seems high? You can find the answers here.

		Accounts & Billing FAQ
			Frequently Asked Questions about your account and your bill - opening and closing your account, meter reading, bill responsibilty guidelines, contacts�

		Assistance Programs
			A list of programs which offer assistance with affording your electric bills.

		Automatic Bill Payment Program
			Seattle City Light and Seattle Public Utilities customers may sign up for automatic payment of their electric, water, sewer and garbage bills.

		Bill Payment Responsibility
			Who is responsible for paying your City Light bill? Detailed answers on this page.

		Billing & Service Dispute Resolution
			Contact information

		Budget Billing Plan
			A way to pay your electric bill in an agreed upon amount, estimated over the year (now for residential and small, general service customers)

		Budget Billing Plan Form
			Apply on line for the Budget Billing Plan.

		Check Your Electrical Service Request Status
			Seattle City Light offers a convenient online tool to check the progress of your electrical service connection project.

		Common Causes of High Bills
			Do you feel your power consumption is too high? Here is a list of common causes of higher-than-normal power use.

		Electronic Billing and Payments
			Sign up to receive and/or pay your bills electronically using a VISA or MasterCard credit/debit card or an E-Check.

		How to Read Your Electric Meter
			Updated instructions for reading 4-dial and 5-dial meters

		Open and Close Residential Accounts
			Open and close accounts -- online forms for the Residential Electric Service Application (RESA)

		Payment Locations and Mailing Address
			Where to pay your bills. Walk-in locations and mailing address.

		Payment Options
			A list of available methods to pay your electric bill.

		Rates Information
			Information about Seattle City Light's rates

		Stretch Your Energy Dollar
			Ways to get the most out of the electricity you buy

		Update Account Information
			Update account information online

	Customer Service
Call (206) 684-3000

Updated Info!

Who's Responsible
for Paying your
City Light Bill?

Open and Close Accounts Online
(RESA - Residential Electric Service Application)

The Seattle City Light Web Team:

Seattle City Light -- 700 5th Avenue, Suite 3200, Seattle, WA 98104-5031 -- 206.684.3000

Mailing address: 700 5th Avenue, Suite 3200, P.O. Box 34023 Seattle, WA 98124-4023