Seattle.gov Home Page City Services Staff Directory [WEB GRAPHIC] About Seattle.gov City Contacts
Seattle.gov Home Page
 SEARCH: 
Seattle.gov This Department
Link to Customer Service Bureau Home Page Link to Customer Service Bureau Home Page Link to Customer Service Bureau About Us Page Link to Customer Service Bureau Contact Us Page
Helping you solve problems, obtain information, and resolve complaints Darby DuComb, Director


On-line Service Request
Customer Bill of Rights
About Customer Service Bureau
Customer Information Guide
History of the Customer Service Bureau
Seattle 3-1-1
Frequently Asked Questions
News Archive
Contact Us
 
2008-09 Customer Information Guide On-line

Let's get back to basics:
The Customer Information Guide will help you find the service you need.

Download printable version.

Quick Index:

ELECTED OFFICIALS
Greg Nickels, Mayor 684-4000 Visit Web Site
TTY
615-0476  
Thomas A. Carr, City Attorney 684-8200 Visit Web Site
TTY
233-7206  
Municipal Court Judges 684-8709 Visit Web Site
TTY
684-5210  
CITY COUNCIL MEMBERS - TTY 233-0025
City Council Info 684-8888 Visit Web Site
Tim Burgess 684-8806 Visit Web Site
Sally Clark 684-8802 Visit Web Site
Richard Conlin 684-8805 Visit Web Site
Jan Drago 684-8801 Visit Web Site
Jean Godden 684-8807 Visit Web Site
Bruce Harrell 684-8804 Visit Web Site
Nick Licata 684-8803 Visit Web Site
Richard McIver 684-8800 Visit Web Site
Tom Rasmussen 684-8808 Visit Web Site
24-HOUR SERVICES
Police, Fire, Medic One

9-1-1 (V/TTY)

Visit Web Site
View Live 911 Dispatch Visit Web Site
Police Non-Emergency 625-5011 (V/TTY) Visit Web Site
City Light (Emergencies) 706-0051 Visit Web Site
Seattle Public Utilities 386-1800 Visit Web Site
Street Repair & Maintenance 386-1218 Visit Web Site
Child & Adult Abuse Reporting 1-866-END-HARM
1-866-363-4276
Visit Web Site
Crisis Clinic 461-3222 Visit Web Site
TTY
461-3219  
Poison Center 1-800-222-1222 Visit Web Site
TTY
1-800-572-0638  
Sexual Assault/ Traumatic Stress Center 744-1600 Visit Web Site
Alcoholism & drug treatment helpline 722-3700 Visit Web Site
INFORMATION AND REFERRAL                                               
Community Information Line 2 - 1 - 1 Visit Web Site
TTY
461-3610  
WA State Dept. of Transportation travel info 5 - 1 - 1 Visit Web Site
WA Relay Service for hearing impaired 7 - 1 - 1  
Utility Locator - Call before you dig 8 - 1 - 1 Visit Web Site
Seattle City government info and assistance 684-CITY (2489) Visit Web Site
TTY
615-0476  
King County Government Info 296-0100 Visit Web Site
State Government Information 1-800-321-2808 Visit Web Site
Federal Government Information 1-800-333-4636 Visit Web Site
TTY
1-800-326-2996  
AIRPORT, SEATTLE-TACOMA INTL
Sea-Tac Airport Information 431-4444 Visit Web Site
ANIMAL INFORMATION
Animal Control, Seattle 386-7387 Visit Web Site
Animal Shelter, Seattle 386-7387 Visit Web Site
Pet licenses, Seattle 386-4262 Visit Web Site
Spay/Neuter Clinic, Seattle 386-4260 Visit Web Site
AUTOMOBILES
Abandoned (public areas) 684-8763 Visit Web Site
Inoperative (on private property) 615-0808 Visit Web Site
TTY
233-7156  
Impounded (from public property) 684-5444 Visit Web Site
Vehicle/vessel Licenses 296-4000 Visit Web Site
BICYCLE and PEDESTRIAN PROGRAMS                                          
Bicycle and Pedestrian Programs 684-7583 Visit Web Site
BIRTH and DEATH CERTIFICATES                                           
Public Health - Seattle & King County 296-4768 Visit Web Site
BUILDING and LAND USE
Department of Planning & Development 24-hour info 684-8600 Visit Web Site
Permit, land use & zoning info 684-8850 Visit Web Site
TTY
233-7156
BUSES

Metro Rider Info 553-3000 Visit Web Site
TTY
684-1739  
Community Transit 1-800-562-1375 Visit Web Site
TTY
425-778-2188  
Sound Transit 1-888-889-6368 Visit Web Site
BUSINESS ASSISTANCE
BIA & LID payments 386-9046  
Business license and taxes (Seattle) 684-8484   Visit Web Site
Neighborhood Business Districts 684-8090  
CHILD AND YOUTH INFORMATION
Community Information Line 2 - 1 - 1 Visit Web Site
Child Care Referral Services 329-5544 Visit Web Site
TTY
461-4571  

Childhaven Crisis Nursery

328-5437 Visit Web Site
Emergency Shelter 1-800-495-7802 Visit Web Site
Family Helpline 233-0139 Visit Web Site

Family & Youth Services

386-1001 Visit Web Site
TTY
233-2778
Subsidized Child Care 386-1050 Visit Web Site
CITY AUDITOR, OFFICE OF
City Auditor, Office of 233-3801 Visit Web Site
CITY LIGHT - TTY 233-7241
Billing Info 684-3000 Visit Web Site
Conservation Helpline 684-3800 Visit Web Site
Outage Hotline 684-7400 Visit Web Site
Street Light Repair 684-7056 Visit Web Site
CLAIMS, AGAINST THE CITY
Claims Division, Executive Administration 684-8213 Visit Web Site
CLEAN AND GREEN SEATTLE
Seattle Public Utilities 386-9765 Visit Web Site
COMPLAINTS
City of Seattle 684-CITY (2489) Visit Web Site
TTY
615-0476  
Civil rights/discrimination 684-4500 Visit Web Site
Construction, housing and land use 615-0808 Visit Web Site
TTY
233-7156  
Consumer Protection, WA State Attorney General 464-6684 Visit Web Site
Ethics and Elections 684-8500 Visit Web Site
King County (V/TTY) 296-3452 Visit Web Site
King County Ombudsman 263-9242 Visit Web Site
Metro Transit 553-3060 Visit Web Site
TTY
684-2029  
Nursing Home Abuse 1-800-562-6078  
Seattle Police Misconduct 684-8797 Visit Web Site
Taxicab passenger compaints 296-TAXI (8294)  
CREDIT COUNSELING SERVICES
Consumer Credit Counseling 1-800-634-2227 Visit Web Site
COURTS
Municipal Court (Seattle) 684-5600 Visit Web Site
TTY
684-5210  
Bankruptcy Court(US) 370-5200 Visit Web Site
District Court (King County) 205-9200 Visit Web Site
Small Claims, District Court (King County) 205-9200 Visit Web Site
Superior Court (King County) 296-9300 Visit Web Site
DISCRIMINATION - Seattle law protects citizens from discrimination because of race; age, physical, mental, or sensory disabilities; sex; marital status; sexual or political orientation; national origin; religion; or parental status.
Seattle Office for Civil Rights 684-4500 Visit Web Site
TTY
684-4503  
WA State Human Rights (V/TTY) 464-6500 Visit Web Site
DISPUTES, CIVIL
King County Dispute Resolution Center 443-9603 Visit Web Site
DOMESTIC ABUSE & VIOLENCE
Domestic Violence Hotline (V/TTY) 1-800-562-6025 Visit Web Site
Sexual & Domestic Violence Prevention 233-2774 Visit Web Site
DOMESTIC PARTNERS REGISTRATION - TTY 233-0025
Domestic Partner Registration 684-8344 Visit Web Site
DRAINAGE PROBLEMS
Surface flooding in street (24 hr) 386-1800 Visit Web Site
TTY
233-7241
DRIVERS LICENSES & STATE ID
320 N 85th St, 98103 706-4268 Visit Web Site
205 Spring St (Renewals, ID cards only) 464-6845 Visit Web Site
5811 Rainier Ave S, 98118 721-4560 Visit Web Site
8830 25th Ave SW, 98106 764-4144 Visit Web Site
DRUG ACTIVITY
In Progress 9 - 1 - 1 Visit Web Site
Ongoing 684-5797 Visit Web Site
EMERGENCY PREPAREDNESS
Information and Assistance 233-5076 Visit Web Site
SNAP Program 233-7123 Visit Web Site
EMPLOYMENT
City of Seattle Job Line 684-7999 Visit Web Site
King County Job Line 296-5209 Visit Web Site
Wa. State Job Line 1-877-664-1960 Visit Web Site
TTY
360-664-0389  
Federal Job Line 1-703-724-1850 Visit Web Site
Post Office Job Line 442-6240 Visit Web Site
WA State WorkSource: North Seattle Job Office 440-2500 Visit Web Site
TTY
420-2464  
WA State WorkSource: Rainier Office 721-6000 Visit Web Site
TTY
721-5986  
Employment discrimination 684-4500 Visit Web Site
Wage claims, work permits, and minimum wage info 515-2800 Visit Web Site
TTY
515-2803  
Unemployment Claims 1-800-318-6022 Visit Web Site
Re-Entry Assistance Program 812-4948  
FIRE
In Progress 9 - 1 - 1 Visit Web Site
Fire Department Info 386-1400 Visit Web Site
Fire prevention, Fire Marshal 386-1450 Visit Web Site
FOOD EMERGENCIES
Community Information Line 2 - 1 - 1 Visit Web Site
TTY
461-3610  
Food bank locations 2 -1 - 1 Visit Web Site
GARBAGE /SOLID WASTE - TTY 233-7241
Collection, recycling, yard waste 684-3000 Visit Web Site
Transfer station info (see Trash Disposal) 684-3000 Visit Web Site
GRAFFITI
Graffiti Hotline 684-7587 Visit Web Site
TTY
233-7241  
Metro Bus Shelter Graffiti 684-1800 Visit Web Site
HATE CRIMES
Information & Referral 684-4500 Visit Web Site
TTY
684-4503  
Report crimes in progress 9 - 1 - 1 Visit Web Site
HEALTH SERVICES
Information, Public Health - Seattle & King County 263-8801 Visit Web Site
Information (V/TTY) 296-4600 Visit Web Site
TTY
7 - 1 - 1  
HOMELESS
Emergency Shelter Info/ Donation Service 2 - 1 - 1 Visit Web Site
TTY
461-3610
HOUSING
Seattle Housing Authority (PorchLight) 239-1500 Visit Web Site
TTY
1-800-833-6384  
Down Payment Assistance 684-3340 Visit Web Site
Home Improvement Loans (low income) 684-0244 Visit Web Site
TTY
233-2778  
Inspection/complaints 615-0808 Visit Web Site
TTY
233-7156  
Minor home repair (eligibility) 448-5751 Visit Web Site
TTY
448-5025  
ILLEGAL DUMPING
Report illegal dumping 684-7587 Visit Web Site
TTY
233-7241
JAIL
Jail, King County 296-1234 Visit Web Site
LANDLORD/TENANT PROBLEMS
Housing discrimination 684-4500 Visit Web Site
Just cause eviction information 615-0808 Visit Web Site
TTY
233-7156  
Landlord/Tenant Hotline 694-6767 Visit Web Site
TTY
694-6710  
Tenants Union 723-0500 Visit Web Site
TTY
723-0523  
LEGAL SERVICES, FREE, LOW FEE
Columbia Legal Services 464-5911 Visit Web Site
TTY
464-1518
Lawyers Referral Service 267-7010 Visit Web Site
TTY
623-2766  
King County Office of Public Defender 296-7662 Visit Web Site
TTY
296-5242  
Neighborhood Free Legal Clinics 267-7070 Visit Web Site
LIBRARY
Quick Information Line 386-4636 Visit Web Site
TTY
386-4697  
Talking Book & Braille Library 615-0400 Visit Web Site
King County Library System 425-462-9600 Visit Web Site
TTY
615-0419
LICENSES, Seattle
Business and Tax Information 684-8484 Visit Web Site
Boiler, gas piping, refrigeration and steam 684-5174 Visit Web Site
TTY
233-7156
Marriage (King County) 296-4021 Visit Web Site
Pet License 386-4262 Visit Web Site
Vehicle/vessel 296-4000 Visit Web Site
LITTER
Adopt-A-Street 684-7647 Visit Web Site
On private property 615-0808 Visit Web Site
On public property 684-7587 Visit Web Site
TTY
233-7241  
Public litter & recycling receptacles 615-1700 Visit Web Site

Metro Transit bus shelters 553-3060 Visit Web Site
TTY
684-2029
MARRIAGE LICENSES
Marriage Licenses, King Cty 296-4021 Visit Web Site
NEIGHBORHOOD SERVICE CENTERS - TTY 733-9595
* = Utility payments and passport applications

Ballard - 5604 22nd Ave NW*

684-4060 Visit Web Site
Capitol Hill - 425 Harvard Avenue E 684-4574 Visit Web Site
Central - 2301 S Jackson #208* 684-4767 Visit Web Site
Delridge - 5405 Delridge Way SW* 684-7417 Visit Web Site
Downtown - 614 S Jackson St. 233-8560 Visit Web Site
Greater Duwamish - 2821 Beacon Ave. S 233-2044 Visit Web Site
Greenwood - 8515 Greenwood Ave N 684-4096 Visit Web Site
Lake City - 12525 28th Ave NE*, 2nd floor 684-7526 Visit Web Site
Lake Union / Fremont - 908 N 34th 684-4054 Visit Web Site
Queen Anne/Magnolia - 160 Roy St, Ste. 100 684-4812 Visit Web Site
Southeast - 3815 S Othello Suite 105* 386-1931 Visit Web Site
University - 4534 University Way NE* 684-7542 Visit Web Site
West Seattle - 4205 SW Alaska St* 684-7495 Visit Web Site
NEIGHBORHOODS - TTY 733-9595
Historic Preservation Program 684-0228 Visit Web Site
Neighborhood Matching Fund 684-0464 Visit Web Site
P-Patch Program 684-0264 Visit Web Site
NOISE
DPD Noise Abatement program 684-7843 Visit Web Site
TTY
233-7156  
KCIA/Boeing Field aircraft 205-5242 Visit Web Site
Sea-Tac Aircraft 433-5393 Visit Web Site
PARKING
Abandoned vehicles (over 72 hours) 684-8763 Visit Web Site
Defective meters / pay stations 684-5260 Visit Web Site
Illegal parking (on public property) 625-5011 Visit Web Site
PASSPORTS
King County District Court 205-9200 Visit Web Site
Neighborhood Service Centers 615-0725 Visit Web Site
TTY
733-9595  
PERMITS
DPD Information (24-hour) 684-8600 Visit Web Site
TTY
233-7156  
Building permits, land use, zoning 684-8850 Visit Web Site
TTY
233-7156  
Boiler, electrical, furnace, elevator and refrigeration permits 684-8464 Visit Web Site
TTY
233-7156  
Fire permits 386-1450 Visit Web Site
Food worker permits (King County) 296-4791 Visit Web Site
Plumbing and gas piping permits 684-5198 Visit Web Site
TTY
233-7156  
Residential parking permits 684-5086 Visit Web Site
Side sewer permits 684-5362 Visit Web Site
Streets, sidewalks, planting strips and alleys 684-5283 Visit Web Site
Truck over legal requirements 684-5086 Visit Web Site
POLICE PRECINCTS
East 684-4300 Visit Web Site
North 684-0850 Visit Web Site
South 386-1850 Visit Web Site
Southwest 733-9800 Visit Web Site
West 684-8917 Visit Web Site
POLLUTION CONTROL
Surface Water Pollution 684-7587 Visit Web Site
TTY
233-7241  
Burn Ban 1-800-595-4341 Visit Web Site
Puget Sound Clean Air Agency 343-8800 Visit Web Site
State Dept of Ecology 425-649-7000 Visit Web Site
TTY
425-649-4259  
POST OFFICE INFORMATION
Post Office Information 1-800-275-8777 Visit Web Site
POTHOLES (24 hour)
North of Denny Way 684-7508 Visit Web Site
South of Denny Way 386-1218 Visit Web Site
PROPERTY TAXES & ASSESSMENTS
King County assessment info 296-7300 Visit Web Site
Real estate tax bills 296-3850 Visit Web Site
Senior citizens/disabled exemptions 296-3920 Visit Web Site
TTY
296-7888  
RATS, Public Health Seattle-King County
Rats, Info and Reporting 205-4394 Visit Web Site
     
RECREATION / ENTERTAINMENT
Seattle Visitor Center & Concierge Services 461-5840 Visit Web Site
King County Parks 296-4232 Visit Web Site
Office of Arts & Cultural Affairs 684-7171 Visit Web Site
Office of Film & Music 684-0903 Visit Web Site
Seattle Aquarium 386-4320 Visit Web Site
Seattle Art Museum 654-3100 Visit Web Site
Seattle Center Info 684-7200 Visit Web Site
TTY
684-7100  
Seattle Center Recorded Events Line 684-8582 Visit Web Site
Seattle Channel 684-TV21 (8821) Visit Web Site
Seattle Parks and Recreation 684-4075 Visit Web Site
Woodland Park Zoo 548-2500 Visit Web Site
TTY
548-2599  
Convention & Visitors Bureau 461-5840 Visit Web Site
Seattle Art/Seattle Asian Museums 654-3100 Visit Web Site
TTY
654-3137  
SCHOOLS, SEATTLE PUBLIC
Seattle Public Schools 252-0000 Visit Web Site
SEATTLE PUBLIC UTILITES
Seattle Public Utilities 684-3000 Visit Web Site
SENIOR CITIZENS
Mayor's Office for Senior Citizens 684-0500 Visit Web Site
TTY
233-2778  
Aging and Disability Services 684-0660 Visit Web Site
TTY
684-0702  
Meals on Wheels 448-5767 Visit Web Site
Parks & Recreation Lifelong Recreation 684-4951 Visit Web Site
Senior Info and Assistance 448-3110 Visit Web Site
TTY
448-5025  
Social Security 1-800-772-1213 Visit Web Site
SIDEWALKS
Sidewalk info, questions and complaints 684-5253 Visit Web Site
STREETLIGHTS
Streetlights 684-7056 Visit Web Site
TRAFFIC SIGNS AND SIGNALS
Neighborhood traffic concerns 684-7623 Visit Web Site
Circle requests 684-0353 Visit Web Site
Repairs/replacements 386-1206 Visit Web Site
Signal requests 684-5118 Visit Web Site
TRASH DISPOSAL/RECYCLING
Transfer Stations:

1350 N 34th St
8105 5th Ave. S

684-3000

Visit Web Site

Directions
Directions

Electronics Recycling 206-RECYCLE (732-9253) Visit Web Site
Household Hazards Line 294-4692 Visit Web Site
Garden Hotline 633-0224 Visit Web Site
Recycling Hotline (WA State) 1-800-RECYCLE Visit Web Site
TREES
Parks, open space & boulevards 684-4113 Visit Web Site
Visit Web Site
Street tree information (arborist) 684-TREE (8733) Visit Web Site
Trees in power lines 386-1663 Visit Web Site
TTY
233-7241
UTILITY BILLS
Electricity, water & garbage 684-3000 Visit Web Site
Visit Web Site
TTY
233-7241  
Gas (Puget Sound Energy) 425-454-2000 Visit Web Site
TTY
1-800-962-9498
VETERANS
Veterans Aid and Employment 296-7656 Visit Web Site
Veterans Affairs 1-800-827-1000 Visit Web Site
TTY
1-800-829-4833
VOLUNTEERS
Community Information Line 2 - 1 - 1 Visit Web Site
TTY
461-3610  
Volunteer Resource Center 684-0639 Visit Web Site
TTY
233-2778  
Parks and Recreation 684-8028 Visit Web Site
VOTING INFORMATION
Registration, absentee ballots & Election Info 296-VOTE(8683) Visit Web Site
WATER SERVICE, SEATTLE
Emergency service (24-hr) 386-1800 Visit Web Site
Drinking water quality inquiries 684-3000 Visit Web Site
TTY
233-7241  
Service and inspection 684-5800 Visit Web Site
TTY
233-7241  
Water billing info 684-3000 Visit Web Site
TTY
233-7241
WEATHERIZATION SERVICES
(Low income) 684-0244 Visit Web Site
WEEDS/OVERGROWTH
From private property or planting strips 615-0808 Visit Web Site
TTY
233-7156  
From public property (South of Denny Way) 386-1218 Visit Web Site
From public property (North of Denny Way) 684-7508 Visit Web Site
About Customer Service Bureau | Customer Information Guide |
On-line Service Request | Frequently Asked Questions | Contact Us